Beginning Feb. 19, 2024, you will see some changes to our online chat support. In an effort to continue to improve the service we provide to our clients we are moving to a new and improved chat platform. We are excited about the new features we will be able to provide and will share more details as we roll out these new features. In the short term, you will be immediately routed to a Live Agent Queue as we work to bring you an improved experience with Tyler’s Virtual Agent.