Andrew joined Tyler in December 2024 as chief client officer, where he is tasked with overseeing and continuing to improve the Tyler client experience. Andrew has extensive experience building and leading organizations focused on client success, support, and professional services. Prior to joining Tyler, Andrew served as CEO of BackBox Software from 2021 to 2024, where he was responsible for executing the go-to-market strategy including sales, marketing, customer experience, and product strategies for a global software category leader in the Network Security Automation market. Prior to BackBox, he served as chief customer officer at SailPoint and in senior executive roles for NetApp and Credant Technologies. Andrew earned his MBA from the University of Notre Dame, where he is also an adjunct professor of operations, and his bachelor’s degree from the University of Iowa and Northern Illinois University.