Civic Services | Public Administration

The Power of Connections

Integrations for Mid- to Large-size Organizations

Software Built for Local Government Supports Growth and Strengthens Engagement

Smart government technology is the new standard to integrate operations, processes, and data essential to planning and development. Public sector agencies deploy Tyler’s civic services solutions to create safer communities with effective planning and development operations so constituents experience a more vibrant community. Virtualize planning and permitting counters for convenience, community engagement, and customer satisfaction. Maximize business management efforts for better economic health.

Asset & Citizen Request Management

Maximize asset value and improve response to citizen requests with our enterprise solutions. Manage assets effectively to minimize the cost of owning, operating, and maintaining your assets while also increasing the efficiency of your fleet maintenance with Enterprise Asset Management software. Use our Enterprise Service Requests software to provide citizens convenient access to services while responding to their requests.

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Business Management Software

Automate business licensing and regulatory administration while enhancing business owner experience with Enterprise Business Management. Powered by the industry-leading Enterprise Permitting & Licensing software, it shortens review, approval, issuance, and renewal turnaround times and provides online access for your clients. Enhance your business environment and economic vitality!

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Community Development Software

Revolutionize permitting, planning, and land management with Enterprise Community Development. Powered by the industry-leading Enterprise Permitting & Licensing software, it automates the often complex workflow of regulatory approval and permit issuance and enables efficient online project management for your clients. Modernize how you manage community growth!

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Correspondence Management

Organizations serving broad communities need to empower teams to efficiently respond to incoming communications — so nothing falls through the cracks. Tyler's Correspondence Management software solution manages the receipt of letters, email, and bulk mail; assigns correspondence to staff members and tracks responses; and maintains a detailed schedule of events. In federal settings, it supports constituent issue correspondence and oversight recommendations.

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Environmental Health Software

Simplify the oversight of your community health programs and streamline applications, inspections, and compliance with Enterprise Environmental Health. Powered by the industry-leading Enterprise Permitting & Licensing software, it enhances business owner experience with 24/7 online to view inspection results and pay fees. Increase capacity and complete more inspections!

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Fire Prevention Software

Tyler’s paperless, intuitive mobile fire prevention solutions support safer communities. Modern inspection processes help you improve digital data collection and storage and simplify inspection scheduling. You can prompt users during inspections with custom checklists and onboard published and custom code sets.

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Motor Vehicle

With decades of experience and security at the heart of all our solutions, Tyler is proud to offer a holistic suite of DPPA-compliant resident-centric DMV products and services. Our motor vehicle and driver solutions are designed to streamline processes for agency staff and create a modern, seamless customer experience.

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Parks & Recreation

Parks & Recreation centralizes class registrations, facility rentals, coordinating instructors and volunteers, and managing equipment. Get a 360-degree view of all department activities and events and manage the full spectrum of community programs with limited staff and funding.

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Tyler Knows Civic Services

Virtualized planning and permitting counters

El Cajon, California, went from a paper-based environment to 100% virtual in 30 days.

Enhanced experience – increased engagement

Online technology enables 24/7, anywhere access to meet today’s constituent expectations and deliver robust community communication.

Comprehensive planning and development

Integrate local government agencies and connect with the community on one platform for efficiency and transparency.

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Explore Other Public Administration Offerings

Public Administration

Public administration is the important behind-the-scenes work happening in local governments, helping to leverage resources to deliver the services that build and maintain safe, livable, and thriving communities. Tyler’s solutions work across departments, connecting the dots to provide efficient workflow, data-sharing, and transparency.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities

Software Built for Local Government Supports Growth and Strengthens Engagement

Asset & Citizen Request Management

Business Management Software

Community Development Software

Correspondence Management

Environmental Health Software

Fire Prevention Software

Motor Vehicle

Parks & Recreation

Tyler Knows Civic Services

We needed technology that would transform the services we provided, making the processes more intuitive and efficient for our customers and employees. Demands for transparency and ease of application were at the forefront of our customers’ needs.

Public Administration

Painting the vision of fully connected communities.