2024 Connected Community Tyler Excellence Awards Winners

This category recognizes agencies that have effectively integrated multiple Tyler solutions to enable a fully connected community within their agency, or across agency or jurisdiction boundaries, and with their residents.

Enterprise ERP

Clermont County Auditor's Office, Ohio

Featured Tyler Product: Enterprise ERP

To optimize operations by connecting departments, increasing transparency with its community, and enhancing insight into its data, Clermont County has leveraged multiple Tyler products. With Enterprise ERP at the core of its systems, Clermont County's use of Tyler products has:

  • Enabled connectivity, optimizing operations across departments
  • Increased efficiency, replacing paper-driven systems with digital workflows
  • Fostered transparency, making key data easily accessible to its community
  • Built engagement, providing 24/7 online access to tasks such as electronic bill payment and permitting

Municipal Justice

Manhattan Municipal Court, Kansas

Featured Tyler Product: Municipal Justice

The Manhattan Municipal Court significantly enhanced efficiency and public service by embracing Tyler Technologies' Municipal Justice solution for a transition from outdated systems to a modern infrastructure, resulting in.

  • User-friendly interface upgrade: Successfully moved from an outdated application to a streamlined, efficient user interface
  • Enhanced digital access: Introduced online services like Tyler Notify, leading to 44% of court payments being made online
  • Adoption of SaaS: Utilized SaaS applications for robust data management and operational continuity
  • Process streamlining: Adopted digital check-ins and document scanning for faster case processing and a move towards a paper-light environment
  • Commitment to continuous improvement: Continuously explores new enhancements, aiming to further increase public satisfaction and operational efficiency

School ERP Pro

Township High School District 214, Illinois

Featured Tyler Product: School ERP Pro

Shortly after implementing School ERP Pro, Township High School District 214 saw an opportunity to create a network of nearby payroll staff to ease the transition to the software, establish a buddy system, troubleshoot, and share experiences. Since implementation, the district has:

  • Established a regional user group to solve and discuss payroll challenges in Illinois
  • Created networking opportunities that promote collaboration between 30+ school districts and growing
  • Shared payroll best practices, tips, and tricks to improve processes for districts throughout the region
  • Created a repository where school districts can share resources including payroll worksheets, communications, and more
  • Promoted and designed professional development opportunities for business office support staff in partnership with Illinois ASBO

State Regulatory Platform

Division of Wildlife Resources (Sworn and Non-Sworn), Utah Department of Natural Resources

Featured Tyler Product: State Regulatory Platform

The Utah Department of Natural Resources (DNR) implemented the Augmented Field Operations trailer-based mobile camera system to scan boats going in and out of the Lake Powell to better contain a mussel infestation. This has allowed DNR to:

  • Achieve 24-hour coverage of the comings and goings of boats
  • Share of information with 37 entities, agencies, and municipalities across the western United States
  • Give inspectors a more complete record of the status of boats that have not gone through the decontamination process
  • Provide law enforcement with the documentation to identify boat owners that have failed to comply with the inspection process which can be used in a court of law

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected
within a healthy digital infrastructure. Connecting data, processes, and people makes communities
safer, smarter, and more responsive to the needs of residents.

More About Connected Communities