Business Analyst

Apply Online

Are you ready to make an impact and drive innovation in the heart of Vermont's state government? Tyler Technologies is looking for a dynamic individual to join our Vermont State Enterprise team as a Business Analyst. Get ready to embark on a journey where you'll play a pivotal role in shaping the way Vermont citizens interact with our government!
 

Location

Montpelier, Vermont

Travel

0-5%

Responsibilities

  • Lead Comprehensive Requirements Gathering: Conduct interviews, document analysis, surveys, workshops, and site visits to capture both functional and technical requirements from state agencies.
  • Engage and Partner with Agency Partners: Develop strong, collaborative relationships with agency partners to ensure alignment of project goals and seamless communication throughout the project lifecycle.
  • Collaborate Cross-Functionally: Work closely with state agencies, development teams, and UI designers to define clear requirements and acceptance criteria.
  • Analyze and Synthesize Information: Critically evaluate data from multiple sources, reconcile conflicts, and transform high-level information into detailed, actionable insights. Identify the underlying needs behind user requests.
  • Leverage Low Code SaaS Platforms: Utilize and understand low code SaaS platforms to streamline development and implementation processes, ensuring efficient and effective solutions.
  • Create Detailed Documentation: Develop thorough project specifications, including user scenarios and screen mock-ups, to clearly convey project vision and requirements.
  • Develop and Execute Test Plans: Create meticulous test plans and scripts, conduct internal testing, and perform other quality assurance activities to ensure high standards.
  • Validate Requirements with Stakeholders: Engage with key stakeholders to confirm requirements, ensuring alignment and building trust throughout the project lifecycle.
  • Support the Development Lifecycle: Participate actively from project inception through implementation, and ongoing support.
 

Qualifications

  • Education: Undergraduate degree in information systems, business, computer science or possess equivalent work experience.
  • Professional Experience: Minimum of four years of job-related experience.
  • Customer Interaction Skills: Exhibit a positive attitude and patience when dealing with customers, regardless of their technical background.
  • Self-Motivation and Multitasking: Demonstrate self-motivation with the ability to multitask, prioritize tasks, and deliver results that exceed customer expectations.
  • Adaptability: Thrive in a fast-paced, highly flexible, and entrepreneurial environment.
  • Team and Independent Work: Enjoy working both independently and within project teams, contributing effectively to collaborative efforts.
  • Analytical and Problem-Solving Skills: Possess strong analytical and problem-solving abilities with attention to detail.
  • Technical Skills: Familiarity with Agile/SCRUM methodologies (JIRA), low code SaaS platforms, and experience in creating detailed project specifications and test plans.
  • Travel Flexibility: Willingness to travel occasionally for necessary on-site customer engagement.
  • Additional Skills: Prior experience with workflow or data transaction solutions, microservices design and development. Knowledge of Internet-based application security principles and Drupal open-source CMS/CMF is a plus.
 
Join our dynamic team and make a significant impact by delivering high-quality solutions that meet and exceed client expectations. Apply now to become a key player in our innovative and collaborative environment!

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online


Requisition Number:2024-4453


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events