Contractor Management Specialist

Responsibilities 

• Guide managers in the process of requisitioning contractors to do work for Tyler. 
• Ensure business rationale documentation and legally reviewed contracts and agreements are provided and meet Tyler standards. 
• Coordinate all contractor onboarding and offboarding with detailed and clear communication to managers, vendors, IT, and other internal departments.  
• Leverage ATS (Jobvite) and HRIS (UKG) for reporting and basic and advanced analytical techniques to monitor and analyze contractor usage across the organization.  
• Recommend and implement practices to optimize the use of contractors at Tyler in line with industry best practices. 
• Partner with information security, legal, finance and HR to support business needs in contractor acquisition and onboarding while balancing risks to Tyler and our clients. 
• Represent HR in enterprise risk management planning and mitigation efforts regarding contractor use at Tyler. 
• Provide business partner support through researching, identifying and evaluating preferred vendors for Tyler contractors across all business needs including temporary, extended-term, technical, operational and client-facing contract resources as needed. 
• Serve as the primary ‘account manager’ for Tyler with these vendors and ensure business satisfaction with the quality of contractors provided. Facilitate vendor-business discussions as needed when issues with contractors arise. 
• Support effective renewal negotiations in partnership with the business, legal and finance. 
• Maintain a high level of confidentiality and discretion regarding contractor and Tyler company information. 

Qualifications 

• Minimum of 3 years of highly detailed vendor and/or contractor management experience 
• Experience in a highly matrixed, enterprise level organization is ideal 
• Experience in the technology industry is preferred 
• Highly developed skills in negotiation, presentation, reporting, and analysis 
• Keenly developed business partnership skills, with a highly collaborative style, is required 
• Strong attention to detail and organizational skills involving the ability to handle multiple priorities simultaneously. 
• Prior experience working with HR related systems is required, ideally including ATS (e.g. Jobvite) and an HRIS (e.g. UKG) 
• Ability to interact effectively with staff at all levels of the organization, especially top leadership. 
• Ability to work well both independently and in a team environment. 
• Excellent interpersonal skills including verbal and written communication skills, positive attitude, and customer service skills. 
• Ability to maintain the highest level of confidentiality. 
• Desire to work in a fast-paced, changing environment.