Full Time Temporary Software Support Representative

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Provides administrative support to the assigned office by performing routine and complex administrative tasks to ensure accuracy and efficiency in daily operations.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Brentwood, Tennessee

Travel

0-5%

Responsibilities

  • Provides administrative support to the assigned office by performing routine and complex administrative tasks to ensure accuracy and efficiency in daily operations
  • Returns customer calls as they relate to questions. (i.e.: transactions, refunds, making deposits to inmate accounts, etc.)
  • Returns customer email inquiries as they relate to confirmation of deposits, scheduled visits, making deposits, etc.
  • Greeting visitors when they arrive to our offices, setting up corporate lunches, catering, staff meetings, etc.
  • Managing incoming/outgoing mail distribution for our office (including UPS).
  • Performs other related tasks as
  • Assisting as needed with managing corporate receipts and other accounting office tasks.
  • Knowledge of office practices, procedures, and equipment.
  • Knowledge and ability to use computers and ability to navigate various web/data systems.
  • Ability to express ideas clearly, concisely, and convincingly, both orally and in
  • Ability to establish and maintain an effective working relationship with the public and other
  • The ability to work in a fast-paced environment with high expectations.

Qualifications

  • Associate Degree or higher college diploma.
  • Postsecondary education/certifications.
  • Prior experience in similar job classification.
  • Entry Level

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2024-5063


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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