Implementation Consultant; Environmental Health

Apply Online

The Implementation Consultant for Tyler’s Environmental Health solution is responsible for delivering high-quality knowledge transfer services to clients, enabling them to use our environmental health solutions effectively and efficiently. This role will focus on supporting state and local government agencies in managing programs such as Food Safety, Well and Septic, Hazardous Materials, and Air Quality. The Consultant ensures a smooth transition to our software solutions, completed according to predetermined timelines, and establishes a positive baseline for ongoing client relationships.

Work with our solutions that enable new businesses to safely build, open their doors, and stay in compliance. Our solutions facilitate community development, business management regulation, and code compliance while supporting fire prevention and structural safety.

Location

Lawrenceville, Georgia | Lakewood, Colorado | Yarmouth, Maine | Plano, Texas | Falmouth, Maine

Travel

50-75%

Responsibilities

  • Provide clients with professional services such as consultation, software configuration, and user training on our Environmental Health software solutions.
  • Design and conduct knowledge transfer sessions on-site or through webinars tailored to the specific needs of environmental health programs.
  • Educate users on software functionality, maintenance, and troubleshooting, ensuring they can effectively manage their environmental health programs by leveraging Tyler's EH Solutions.
  • Recommend process improvements and best practices for utilizing our software solutions to meet client needs efficiently.
  • Identify and document business and technical requirements for software configuration, forms, reports, interfaces, processes, and other relevant changes specific to environmental health programs.
  • Keep current on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets, and weekly expense reports, and updating systems-related client activity.
  • May assist QA staff with product testing, especially concerning updates and new features relevant to environmental health programs.
  • Notify management and appropriate departments of issues or unplanned events that could impact the implementation’s effectiveness, schedule, or budget.
  • Create client-facing and internal documentation, such as “quick tips” and “how-to” guides, with a focus on environmental health applications.
  • Act as a liaison between the client and the company’s technical staff, effectively conveying technical information to non-technical stakeholders.
  • May participate in the annual User Conference and facilitate discussions on topics related to environmental health software modules.
  • Perform other duties as assigned. 
 

Qualifications

  • Bachelor’s degree or comparable work experience.
  • Experience in using or implementing Environmental Health software, such as solutions for Food Safety, Well and Septic, Hazardous Materials, or Air Quality management, within state or local government.
  • Typically, a minimum of one year of experience as an Associate Implementation Consultant or equivalent industry experience, particularly in environmental health program management.
  • Strong knowledge of environmental health programs
  • Exceptional presentation and knowledge transfer skills.
  • Excellent interpersonal and communication skills.
  • Familiarity and ease with computer systems and Microsoft Office products (SQL, IIS, Excel).
  • Strong problem-solving and analytical skills.
  • Ability to travel 25 - 50%
  • Valid driver’s license.
 
2024 Training Class
 
  • New Hire Training Dates: December 9, 2024 - February 7, 2025
  • The Implementation Consultant’s average base pay is $66,000.00. 
  • Weeks 1 in our Yarmouth, ME office and Week 8 in Lawrenceville, GA (travel expenses covered). The remaining weeks of training will take place remotely. Must be able to attend and complete an 8-week mandatory new hire training class as an essential job function of the implementation consultant/software support specialist role.
  • You will be eligible to participate in the Annual Tyler Bonus & Implementation Consultant incentive plan. Payout of these incentives is contingent upon meeting your performance objectives and/or business results. The Implementation Consultant incentive plan is an addition to your base pay, with the opportunity to earn up to $3,000 - $7,000/year. 

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $58,285 - $85,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2024-5668


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events