Manager, Business Operations

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Position Summary:
The Manager of Business Operations will act as a key advisor and chief of staff to the President of the Platform Solutions Division within Tyler Technologies, Inc., overseeing the execution of strategic initiatives, managing cross-functional projects, and ensuring operational excellence across the organization. This role requires a strategic thinker with a deep understanding of the software industry, exceptional leadership abilities, and the capability to drive critical business priorities.
Key Responsibilities:
  • Strategic Planning and Execution: 
    • Collaborate with the President and executive team to develop and implement the company’s strategic vision and business goals.
    • Drive the execution of key initiatives by ensuring alignment across departments and monitoring progress.
    • Prepare and manage the strategic plan, ensuring timely and effective execution of corporate priorities.
  • Operational Oversight: 
    • Oversee daily operations and provide leadership to ensure the efficient functioning of the organization.
    • Oversee key functions and administrative departments as designated by the President.
    • Identify bottlenecks, streamline processes, and implement best practices to enhance productivity.
    • Monitor the performance of key projects, initiatives, and departments, providing regular updates to the President.
  • Executive Advisory: 
    • Serve as a trusted advisor to the President, providing insights, recommendations, and support on key business decisions.
    • Prepare briefing materials, reports, and presentations for executive meetings, board discussions, and industry events.
    • Act as a liaison between the President and other executives, as well as, corporate-wide stakeholders, ensuring clear communication and alignment on priorities.
  • Project Management: 
    • Lead and manage special projects as assigned by the President, from inception to completion, ensuring they are delivered on time and within scope.
    • Coordinate cross-functional teams to achieve project goals, facilitating collaboration and resolving any conflicts or issues.
  • Stakeholder Management: 
    • Build and maintain strong relationships with key internal and external stakeholders, including senior leadership, employees, partners, and clients.
    • Represent the President and the company in high-level meetings, negotiations, and public forums as required.
  • Change Management: 
    • Lead change management initiatives to drive organizational transformation and cultural change, ensuring the company is agile and responsive to market dynamics.
    • Facilitate communication and engagement across the company to ensure smooth transitions during periods of change.
  • Financial Management: 
    • Work closely with the accounting and finance team to oversee budgeting, financial planning, and resource allocation for strategic initiatives.
    • Monitor the financial performance of the company, identifying risks and opportunities to inform decision-making.
  • Talent Development: 
    • Mentor and develop leadership talent within the organization, fostering a culture of continuous improvement and innovation.
    • Identify skill gaps and work with HR to develop training programs that align with the company’s strategic objectives.
Qualifications:
  • Education: Bachelor’s degree in business administration, computer science, or a related field. MBA or equivalent advanced degree desired.
  • Experience: 8+ years of experience in a strategic or leadership role, with a strong background in the software industry.
  • Skills: 
    • Exceptional strategic thinking and problem-solving skills.
    • Proven ability to manage complex projects and cross-functional teams.
    • Strong financial acumen and experience with budgeting and resource allocation.
    • Excellent communication, negotiation, and interpersonal skills.
    • Ability to influence and drive change across all levels of the organization.
    • High level of integrity, discretion, and professionalism.
    • Understanding of the Federal Government marketplace is preferred.
Key Competencies:
  • Leadership: Ability to inspire, motivate, and lead teams toward achieving business goals.
  • Adaptability: Comfortable working in a fast-paced, dynamic environment with a high degree of ambiguity.
  • Execution: Strong focus on delivering results and achieving measurable outcomes.
  • Collaboration: Proven ability to work effectively across functions and build strong relationships.
Working Conditions:
  • This position may require occasional travel.
  • Ability to work in a fast-paced environment and manage multiple priorities.

Location

Herndon, Virginia

Travel

10-25%

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

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Requisition Number:2024-5332


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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