PMO Manager

Location

Plano, Texas

Responsibilities

• Lead and manage the PMO team, including hiring, training, coaching, and performance management.
• Collaborate effectively with Professional Services leaders to translate prioritized business needs into operational methodology.
• Establish and maintain the PMO framework, project management standards, methodology, tools, and processes for effective and efficient project delivery.
• Provide guidance and support to the project managers and teams, ensuring that they follow the PMO standards and best practices, and adhere to the project scope, schedule, budget, and quality.
• Monitor and control project quality, identifying and managing risks, issues, dependencies, and changes.
• Prepare and present regular and accurate reports and dashboards on the status, health, and quality of the projects to senior management and stakeholders.
• Facilitate communication and collaboration among the project managers ensuring that expectations are clear and best practices are revised and project methods are kept current.
• Conduct lessons learned and post-implementation reviews and implement continuous improvement initiatives to enhance the PMO capabilities and performance.
• Establish and maintain effective working partnerships with Sales, Support, Client Success,
• Development to ensure our project management methodologies align with corporate and divisional objectives.
• Partner well with the Command Center and Training team to orchestrate method adoption.