Product Analyst

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The Product Analyst is responsible for researching specific problems that we are trying to solve for the municipal justice industry and communicating those problems - along with requirements and constraints - to our software engineering team so that we can create effective solutions.  This person serves as a subject matter expert for those solutions, guiding new features through development and acceptance and supporting the delivery to our customers through documentation and demonstration.
 

Location

Lubbock, Texas | Plano, Texas

Responsibilities

 
The Product Analyst will be involved in every stage of the product management lifecycle described below, spending most of their time in the Design and Deliver phases:
 
Research market problems
  • Conduct onsite and virtual visits to client sites
  • Conduct interviews with clients and prospects
  • Attend industry conferences and user gatherings
  • Research competing products and organizations
Prioritize problems to solve
  • Evaluate incoming requests, requirements, and suggestions
  • Maintain a backlog of planned development work
  • Organize releases of product features
  • Validate priorities and plans with stakeholders
Design solutions to problems
  • Communicate requirements as epics and stories
  • Consult with designers on mockups and prototypes
  • Consult with engineers on technical solutions
  • Validate designs and requirements with stakeholders
Deliver solutions to the market
  • Guide development and testing of new features
  • Document features and functionality for future reference
  • Demonstrate and train features for stakeholders
  • Validate features with early adopter clients
Drive adoption of solutions
  • Measure adoption and usage in the target market
  • Assist in sales demonstrations, webinars, and proposals
  • Advocate through marketing campaigns and community messaging
  • Participate in Tyler conferences and events

Qualifications

 
  • Bachelor's degree, preferably in CIS, MIS, or a related technical field
  • Experience working with local government, preferably in the justice system and ideally in a municipal court
  • Experience working in a customer-facing role, preferably in gathering requirements for software development
  • Understanding of the software development life cycle, especially agile methodologies
  • Understanding of software design principles, especially user centered design
  • Understanding of software programming concepts, especially cloud technologies
  • Proficiency communicating in written, verbal, and presentation form
  • Ability to travel to client sites, conferences, and Tyler offices, as needed

Apply Online

Requisition Number:2024-5258


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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