Program Manager - AI

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Role Description 
We are seeking an experienced Program Manager based in Maine to coordinate and drive delivering next-generation AI solutions within Tyler’s Enterprise ERP software suite. 
 
Core Skills & Competencies 
  • Good Understanding of our ERP Products and Clients: Has a foundational understanding of client use cases, product architecture, and how features are delivered to market
  • Organizational Acumen & Cross-Functional Leadership: Proficient at navigating internal structures and processes; a respected leader within Product and Engineering with a proven track record of partnering effectively to “get stuff done."
  • Stakeholder Management & Collaboration: Skilled at aligning diverse teams, building strong relationships, and driving shared objectives across the organization.
  • Clear & Concise Communication: Presents status, risks, and recommendations to both executives and frontline teams in a timely, impactful manner.
  • Drive to Completion: Translates AI goals into actionable plans, maintains focus on outcomes, and meets short term goals while not losing sight or progress on long term deliverables. 
  • Adaptability: Resolves complex issues quickly, remains flexible in a rapidly evolving tech landscape, and navigates organizational complexities.
 

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Yarmouth, Maine

Travel

0-5%

Responsibilities

 
  • Act as the project manager and product manager, working with cross-functional teams to define integration requirements, priorities and timelines
  • Integrate APIs to facilitate the AI Agent’s interaction with existing state systems
  • Ensure agent continues to operate with high level of relevancy and quality
  • Ensure data security and compliance with relevant regulations and policies
  • Document integration processes, technical specifications, and best practices
  • Gather feedback from end-users and stakeholders to guide iteration and improvements
 

Qualifications

 
  • Must be physically located in Maine, in office a minimum of 3 days per week
  • Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience)
  • Ability to provide information in a format and manner adapted to, and easily understood by, the given audience.
  • Ability to work collaboratively with diverse teams and balance multiple priorities effectively
  • Demonstrated ability to work in highly ambiguous, emerging and evolving environment
  • Some GenAI experience (prompt engineering, evals, etc) preferred but not required
  • Experience building and maintaining RESTful APIs for systems integration is ideal but not required

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

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Requisition Number:2025-6288


Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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