QA Analyst, Corrections Solutions

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We are looking for a QA Analyst to join our Corrections Solutions team. You will play a crucial role in ensuring the quality, security, and performance of our products while collaborating closely with Product Management, Engineering, and other stakeholders in a fast-paced, agile environment.
 
NOTE:  This is a hybrid role requiring candidates to be located in either Plano, TX or Brentwood, TN, with an expectation to work from the office 3 days a week.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Brentwood, Tennessee | Plano, Texas

Travel

0-5%

Responsibilities

  • Design, develop, and execute test plans and test cases for new features and product enhancements, with a focus on security, performance, and usability.
  • Collaborate with Product Management and Engineering teams to ensure requirements are testable, complete, and meet quality standards.
  • Automate regression testing and integrate tests into CI/CD pipelines to enhance efficiency and reliability.
  • Validate Web Services/APIs to ensure seamless integration and functionality.
  • Test and optimize relational database (e.g., MySQL) functionality to ensure performance and data integrity.
  • Identify, document, and prioritize defects, working with developers to resolve issues promptly.
  • Monitor and report on the quality and stability of builds, providing actionable feedback to the team.
  • Continuously identify quality bottlenecks and propose improvements in processes and testing strategies.
  • Participate in on-call rotations to investigate and address critical quality or security issues.
  • Maintain and update documentation related to testing processes, known issues, and quality standards.
Success in This Role
  • Proficiency in test automation tools like Selenium, Cypress, or similar frameworks.
  • Strong understanding of databases.
  • Knowledge of Web Services/APIs testing, including tools like Postman or REST Assured.
  • Familiarity with front-end technologies such as React and Angular for UI testing.
  • Experience with AWS, Docker, Kubernetes, and cloud-based environments or willingness to learn.
  • Commitment to test-driven development, continuous testing, and integration within Agile workflows.
  • Proactive and collaborative mindset with a focus on delivering high-quality solutions.
  • Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.

Qualifications

Required
  • 3+ years of experience in quality assurance, testing, or a related role.
  • Hands-on experience with manual and automated testing for web applications and APIs.
  • Proficiency in scripting or programming languages like JavaScript, Python, PHP or others for test automation.
  • Experience working in Agile/Scrum environments.
  • Strong communication and problem-solving skills.
  • BS/BA in Computer Science, Engineering, or equivalent experience.
Preferred
  • Familiarity with performance testing tools and techniques
  • Knowledge of security testing practices.
  • Familiarity with CI/CD tools for automated testing integration.
  • Certification in Quality Assurance or Testing.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online

Requisition Number:2024-5904


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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