Senior CloudOps Engineer

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Tyler Technologies Platform Services Division is looking for an experienced Cloud and DevOps Engineer to join a team directly supporting Augmented Field Platform. AFO (Augmented Field Operations) is a leading platform for AI driven Field Services Work in the Public Sector. You will work closely with our development and operations teams to automate processes, monitor system performance, and implement best practices for infrastructure as code. If you have a passion for AWS and want to be part of a collaborative team, we encourage you to apply.

Location

Herndon, Virginia | Overland Park, Kansas | Plano, Texas

Travel

0-5%

Responsibilities

  • Proactively maintain, monitor, and validate performance of Tyler’s AFO hosted application and environment for availability, performance, responsiveness, and resource allocation.
  • Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions.
  • Be responsible for developing and maintaining cloud-ready automation workflows and utilities to use throughout application deployment lifecycle.
  • Ensure application reliability and resiliency by deploying and using the latest monitoring tools.
  • Own technical problems from identification through resolution.
  • Plan for capacity and future growth and expansion of the environment to accommodate projected client/end-user growth to ensure maximum availability and performance of the environment.
  • Ensure recovery capabilities meet or exceed service level agreements.
  • Troubleshoot hosted application issues including off-hours support during on-call rotations as needed.

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 4+ years of experience in AWS services (EC2, VPC, ELB, RDS, Route53, CloudWatch, S3, etc.), IAC tools (preferably Terraform), CI/CD platforms, and Realtime Monitoring systems (e.g., DataDog).
  • 4+ years of experience in languages such as Python, Bash, or PowerShell.
  • Experience with event driven Microservice Architectures
  • Experience with Docker, Kubernetes, or other container technologies.
  • Proven ability to work independently and collaboratively, solve complex problems, and lead with innovation and best practices.
  • Excellent communication skills, both verbal and written.
  • Must be able to obtain a US Government Clearance.
  • Bonus Skills:
    • AWS Certified Solutions Architect and/or Kubernetes certification.
    • NIST SP 800-53 Rev5 experience preferred
    • Experience with database tuning
    • Security+ Certification and/or CISSP Certification

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $102,718 - $135,500 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2024-5172


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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