Systems Engineer - VMware

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We are looking for a results-driven VMware engineer to optimize our company's VMware environment. You will be deploying and supporting VMware based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support.
 
To ensure success as a VMware engineer, you should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.
 

Location

Overland Park, Kansas

Responsibilities

 
  • Provide technical support to team and customers, responding promptly to issues reported by team and customers, conducting root cause analysis, and going through various testing scenarios for thorough resolution.
  • Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures.
  • Good Understanding of shared storage technologies including SAN, NAS, Fiber channel, iSCSI, and NFS.
  • Manage and administration of multiple Cisco UCS Domains.
  • Plan, test and deploy patches through VUM and AutoDeploy to manage version compliance.
  • Drive root cause analysis and provide feedback to improve architecture changes.
  • Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner.
  • Enhance customer satisfaction by responding to all customer issues and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed.
  • Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of VMware platforms for enhanced customer satisfaction.
  • Participate in an on-call rotation.
  • Participate in team meetings, share knowledge with team, and provide input.
  • An ability to learn new technologies quickly, good time management skills, along with strong documentation skills.
  • Good communication skills both written and verbal.
 

Qualifications

 
  • 7+ years of core VMware experience with strong proficiency in the installation, configuration, and management of below technologies:
  • VMware ESXi 6.5 and above
  • vCenter HA/DRS Clusters
  • Cisco UCS Administration
  • Shared Storage Technologies
  • VMware Skyline
  • VMware on AWS
  • VMware NSX
  • vCloud Director
  • VMware Tanzu
  • 2+ Years OS Troubleshooting
  • 2+ Years Linux Administration
  • 2+ Years Windows Administration
  • 2+ Years Network Administration

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Requisition Number:2024-5110


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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