Senior User Experience Designer - Accessibility Focus

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Tyler Technologies is seeking a Senior User Experience Designer to drive user centered design best practices and partner with our accessibility team to ensure we provide inclusive experiences across our digital products, content, and services. 

In this role you will be responsible for executing designs supporting multiple product suites, ensuring all digital products and services adhere to accessibility standards. This role requires collaborating with fellow UX designers, researchers, product and development team members and promoting a culture of inclusivity throughout the product development lifecycle.  

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Troy, Michigan | Plano, Texas | Remote

Travel

10-25%

Responsibilities

  • Translate product concepts into wireframes and mockups that lead to intuitive, accessible user experiences.
  • Facilitate Tyler’s product visions by understanding our personas, scenarios and desired outcomes, wireframing, prototyping, and mocking up user experiences for digital solutions.
  • Design and deliver story maps, user journeys, and workflow diagrams optimized for a wide range of devices and interfaces.
  • Create prototypes which communicate the product vision to executives and clients.
  • Identify design problems and devise elegant solutions.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Communicate rationale behind a user experience direction.
  • Advocate for development and maintenance of accessibility policies, standards, and guidelines.
  • Manage relationships between your divisional product teams and corporate accessibility and design system teams.
  • Lead divisional efforts around accessibility compliance by partnering with the corporate accessibility, legal and marketing teams.

Qualifications

  • Bachelor’s degree in industrial design, interface design, interaction design, human-computer interaction or equivalent is required.
  • 8 or more years design experience.
  • Extensive user interface prototyping experience, with proficiency utilizing tools such as Figma, Miro, and Maze.
  • A solid grasp of user-centered design and testing methodologies, subsystems, usability and accessibility concerns.
  • Deep knowledge of WCAG 2.1 & 2.2, ADA, Section 508, and other accessibility regulations.
  • Experience with accessibility testing tools like ARC, Axe, WAVE, and screen readers (JAWS, NVDA, VoiceOver, etc.).
  • Demonstrated ability to work in a multi-discipline team comprised of sales, product and development team members.
  • Strong problem-solving skills and the ability to address complex design and accessibility challenges.
  • Proven ability to influence digital and technology leaders to prioritize user centric, inclusive design.
  • Excellent communication skills. Can distill complex topics simply.
  • Passion for accessibility and advocating for users with disabilities.
 Preferred Skills: 
  • Experience with TPGi's ARC Platform and tooling for accessibility testing and reporting.
  • Familiarity remediating and working with, Web Components (Custom Elements, Shadow DOM, Templates). 
  • Familiarity with design systems and the creation, advancement and use of accessible UI components within comprehensive design and pattern libraries.
  • IAAP certification or similar credentials in accessibility testing is a plus.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2025-6650


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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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