Site Reliability Engineer - Cloud

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Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Yarmouth, Maine

Travel

0-5%

Responsibilities

  • Implement tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability.
  • Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale.
  • Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost effective.
  • Apply software engineering best practices to comprehensively address and resolve problems.
  • Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation.
  • Ensure timely response to incidents and support requests, collaborating effectively on solutions.
  • Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.
  • Lead and participate in incident retrospectives to enhance future response efforts.
  • Participate in on-call rotations, providing critical support as needed.

Qualifications

  • An extensive and successful technical career within reputable technology firms, particularly with large-scale cloud applications.
  • Expertise in Site Reliability Engineering concepts and practices, including the use of observability platforms and monitoring tools.
  • Experience deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.
  • Proficiency in infrastructure as code technologies, such as Terraform.
  • Strong software engineering skills in languages like Python, JavaScript, or Go.
  • Familiarity with DevOps and CI/CD methodologies.
  • Bachelor’s degree in Computer Science or related field.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2024-4676


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

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