Technical Product Manager, Enterprise Justice

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As Tyler Technologies’ Courts & Justice Division continues to grow, we seek to set up a new team responsible for defining and bringing to market high-quality enterprise API, data, and integration solutions.

Technical Product Management will be integral to the Product Management team as we move into a technology-led strategy for Courts & Justice. Technical Product Managers are an essential component of that team. This function has a deep understanding of how to bring the best of our products together, including a deep understanding of how to leverage current and future platform capabilities.

NOTE:  This is a hybrid position which requires the new hire to be present in the Plano, TX office at least 2 days per week.

Location

Plano, Texas

Responsibilities

  • Developing a hands-on understanding of client problems at a deep enough and granular enough level to provide actionable inputs for product direction and use case selection within your assigned product area.
  • Performing requirements analysis and project decomposition activities that set engineers up to deliver value to clients efficiently and sustainably.
  • Supporting leadership in vetting merger & acquisition opportunities from a technical and integration standpoint.
  • Contribute to robust business cases and optimized product investments through review, analysis, and validation/challenging of business assumptions. This may include activities such as competitor and SWOT analysis.
  • Leveraging a strategic partnership with AWS to evaluate technologies and solutions through a business lens to help solve known business problems and drive efficiencies.
  • Championing agile product development and the continuous improvement of the product development process.
  • Driving the establishment of an end-to-end vision and multi-year roadmaps for assigned product areas in partnership with architecture, product development teams, and the business. 
  • Tracking value delivered, product adoption, performance, and execution against the integrations and data roadmaps and adjusting roadmaps as necessary.
  • Ensuring roadmaps account for and integrate dependencies across functional areas within domains.
  • Partnering with internal and external stakeholders to understand customer needs and business goals and providing strategic direction to support them with technical solutions. 
  • Create strategic alliances with relevant stakeholders in Architecture, Engineering, Release Management, Security, and Technical & Cloud Services to surface challenges and drive efficiencies.
  • Establishing and monitoring relevant product and usage metrics and providing data-informed recommendations for new investments.
  • Create and validate service contracts, user scenarios, and technical requirements for multiple teams and stakeholders.
  • Communicating information in User Stories that support user needs, program functions, test cases, and steps required to develop or modify systems.
  • Traveling to meet users face to face and participate in research, design, and feedback sessions. At its peak, travel is expected not to exceed 25% of your time. 

Qualifications

  • Bachelor’s degree in Computer Science or related discipline
  • 5 or more years of experience working in a fast-paced, data-driven environment
  • Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering teams
  • Expert in agile software development methodologies and practices
  • Experience creating and leading product and technology presentations to internal and external senior leaders
  • Critical thinking and problem-solving skills
  • Ability to learn unfamiliar technologies and become productive with them quickly
  • Strong oral/written communication skills
  • Working knowledge of AWS services
  • Experience making build/buy/partner recommendations
  • Experience working with offshore teams

Apply Online

Requisition Number:2024-5557


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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