Technical Project Manager

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Responsibilities: 
  • Develop and manage project plans, timelines, and milestones.
  • Identify project deliverables and set deadlines.
  • Monitor project progress and adjust plans as necessary to ensure successful completion.
  • Coordinate with internal teams to secure necessary technical and team member resources for each phase of the project.
  • Ensure proper time submission against projects for future forecasting efforts.
  • Serve as the primary point of contact for clients throughout the migration process.
  • Conduct planning sessions with the client’s key functional leaders to create documented management plans that specify the project plan and scope, as well as discussion of current issues.
  • Assess existing client software usage and interfaces to assist in cloud migration strategy.
  • Oversee smooth integration of client interfaces with cloud systems.
  • Management of VPN requests from clients to internal networking teams.
  • Coordination of the VPN installations as well as its testing with our clients and internal hosting teams.
  • Identify potential risks to the project and proactively develop strategies to prevent project delays.
  • Maintain project documentation, including project plans, activities scheduled, and prior client interactions.
  • Present regular project status reports to stakeholders.
  • Provide high-level technical guidance and direction to clients.
  • Take ownership of difficult conversations with clients and internal teams, driving issues to successful resolution.
  • Deliver exceptional service and support.
  • Work on multiple projects without compromising quality.
Qualifications: 
  • An understanding of cloud technologies, project management, and software deployment projects.
  • Excellent planning and organizational skills.
  • Strong ability to see items through to completion.
  • Excellent verbal and written communication skills.
  • Strong decision-making and problem-solving skills.
  • Strong conflict resolution skills.
  • Ability to manage multiple projects simultaneously and meet project deadlines.
  • Preferably, working towards or already having obtained a PMP certification.
  • Preferably, a Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
  • Preferably, proven experience as a Technical Project Manager or a related field, especially in cloud migration projects.
  • Experience in the Public Safety domain and/or experience using Enterprise Public Safety software, or equivalent software solution is a plus.

Location

Troy, Michigan

Travel

0-5%

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Requisition Number:2024-5195


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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