Windows Engineer

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Tyler Technologies is currently seeing applicants for a Windows Systems Engineer to support our Digital Solutions Division.

Tyler is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. Tyler is on a mission to empower public sector entities to operate more efficiently and connected more transparently with their constituents and with each other.

The Windows Systems Engineer is responsible for all aspects of system administration in a fast-paced environment utilizing a variety of technologies. Examples of these technologies include AWS, Windows Server 2016, 2019, and 2022, SCCM, SCOM, Active Directory, Azure AD, Azure and VMWare.

RESPONSIBILITIES

  • Provide maintenance and support of critical application environments hosted on virtualized Windows Server platforms
  • Build and configure Windows servers
  • Highly competent in Active Directory administration and troubleshooting in a Hybrid Azure AD environment
  • Provide customer support via phone and email
  • Compile detailed documentation on new and existing architecture
  • Participate in a 24x7 on-call and monthly patching rotation
  • Resolution of Incident tickets in accordance with SLA
  • Manage assigned project activities to achieve stated project goals, objectives, and schedules.
  • Mentor and train junior system engineers.

QUALIFICATIONS

  • Minimum 4 years of experience with Windows Server 2016, 2019, 2022
  • Advanced PowerShell scripting and automation
  • Working knowledge configuring and troubleshooting IIS
  • Experience working in a Hybrid Cloud environment, with knowledge of AWS, Azure AD, Azure AD Connect, Azure Identity Platform, and 365
  • AD, GPO’s, DNS, DFS, SCCM, SCOM
  • Experience with VMWare deploying servers, editing server configurations, migrating hosts
  • Strong understanding of load balanced environments and familiarity of common configuration techniques
  • Azure DevOps or Team Foundation Server administration
  • General troubleshooting skills (Network / Operating System / Application)
  • Ability to work in a team environment or independently
  • Strong organizational and prioritization skills
  • Self-motivated with the ability and desire to thrive in a high-pressure, client-service, entrepreneurial environment
  • Strong ability to multi-task in a fast-paced office environment
  • Must have excellent written, verbal, and presentation skills, combined with strong customer service skills.
  • Excellent problem-solving abilities are also required, as complex issues must be resolved in a timely manner.

BONUS EXPERIENCE

  • Experience working with AWS/Azure cloud environments and containers
  • Application Performance Monitoring (New Relic, AppDynamics, App Insights, Nagios)
  • Azure Monitor/Azure Log Analytics
  • Monitoring, including custom developed monitors, and creating monitoring policies
  • Windows Server Core 2016, 2019
  • Infrastructure-as-code (Terraform, Kubernetes, Docker, Ansible)
  • SharePoint 2013, 2016, 2019, subscription edition
  • SQL Server 2012, 2014, 2016, 2017, 2019
  • ITIL v3 or v4 Certified
  • Experience working in PCI, HIPAA, FEDRAMP compliant environments.

Location

Overland Park, Kansas

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

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Requisition Number:2024-4825


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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