Virginia Enterprise ERP User Group Meeting

Please join us for an informative Enterprise ERP User Group Meeting! Here are some FAQs to review before you attend!

  • There is no cost to attend.
  • In the event of a canceled on-site meeting, a virtual one on the same day will be offered in its place.
  • Complimentary breakfast and lunch items will be available. Please let us know ahead of time if you have any food allergies for which we must accommodate.
  • Water will be available via refill station, we recommend bringing a water bottle to the meeting.
  • This live event will not be recorded or be available for virtual attendance.
  • Please send any additional questions to EERPStateUserGroup@tylertech.com
  • Attendance is limited, please let us know if you are unable to attend and we will cancel your registration or use the cancelation link below.
  • Need to cancel? Click here!

Agenda

8:30 - 9:00 AM: Check-in, Coffee, & Networking

9:00-9:50 AM: Morning General Session (CPE)  

  • Key Enterprise ERP Updates for your Organization

10:00-10:50 AM: Breakout 1 Sessions 

  • Breakout 1A: Own Your Enterprise Permitting & Licensing Process: What Successful Clients Have in Common
  • Breakout 1B: Accumulator Gross Overview (CPE)
  • Breakout 1C: What’s New in Accounts Receivable

11:00-11:50 AM: Breakout 2 Sessions 

  • Breakout 2A: Bank Reconciliation Manager Overview (CPE)
  • Breakout 2B: Payroll Tips and Tricks (CPE)
  • Breakout 2C: Virginia Tax - Customer Maintenance by Department

12:00-1:00 PM: Lunch and Networking

1:00-1:50 PM: Breakout 3 Sessions

  • Breakout 3A: Answer Your Citizens’ Questions Before They Ask – Best Practices for Enterprise Permitting & Licensing Civic Access
  • Breakout 3B: Revenue Roundtable
  • Breakout 3C: Employee Access Overview/HCM Roundtable

2:00-3:00 PM: Breakout 4 Sessions

  • Breakout 4A: How to Self-Serve with Customer Tools and Enterprise ERP (CPE)
  • Breakout 4B: Overview of the SaaS Migration Process (CPE)
  • Breakout 4C: Vendor Access Overview/Accounts Receivable & Financial Roundtable

CPE Credit Information

Morning General Session

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Accumulator Gross Overview

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Personnel/HR

Bank Reconciliation Manager Overview

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Finance

Payroll Tips and Tricks

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Personnel/HR

How to Self-Serve with Customer Tools and Enterprise ERP

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Overview of the SaaS Migration Process

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

NASBA CPE Disclaimer

Attendees are eligible to earn 1 CPE credit for attending each eligible Breakout Session attended, for a total of 4 possible CPE credits for the entire User Group Meeting. Please note attendance will be verified for CPE credit. Live attendance for at least 50 minutes per CPE-eligible session is required.

Tyler Technologies, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.learningmarket.org. One CPE = 50 minutes of instruction

Complaint Resolution Policy

For more information regarding administrative policies, such as complaints and cancellations, Please contact: Enterprise ERP State User Group Information EERPStateUserGroup@tylertech.com

Session Descriptions:

Key Enterprise ERP Updates for your Organization: This opening session is designed to keep you up to date on the future of Enterprise ERP regarding versioning and technological changes. Following these updates, we will review exciting functionality in Financials, Payroll and Accounts Receivable to segue into the initial breakout sessions.

Own Your Enterprise Permitting & Licensing Process: What Successful Clients Have in Common: Through his team’s work, implementing and supporting dozens of Enterprise Permitting & Licensing customers, Daniel Durham will review critical success factors from organizational strengths to configuration to best practices so users and constituents can have a positive experience in the software.

Accumulator Gross Overview: In this session, we will discuss how the Accumulator Gross verify calculates and compares old gross amounts, new gross amounts, and how to reconcile both these gross amounts and the totals from quarterly and yearly reports.

What’s New in Accounts Receivable: Join our Accounts Receivable expert in this session to learn about the newest functionality added to improve Accounts Receivable and how you can incorporate it into your organization's processes and procedures.

Bank Reconciliation Manager Overview: Our focus in this session will be two programs available in Cash Management – Bank Reconciliation Manager and AP Payment Manager. Each are optional alternatives to existing programs and provide unique benefits in comparison.

Payroll Tips and Tricks: When it comes to Enterprise ERP, there is always more to learn! This session focuses on highlighting less known or underutilized functionality that drives significant value for you as a user of Enterprise ERP Payroll. Exact topics covered often change for this session, but some examples of what you can expect to hear about are Global functions within Payroll Earnings and Deductions, Proof options beyond the basic Error or Detail/Final Proofs, inquiry programs including Payroll Audit Inquiry and Global Audit Inquiry, and more.

Virginia Tax - Customer Maintenance by Department: The Customer Maintenance by Department session will cover how to allow different departments (i.e. Real Estate dept., Motor Vehicle dept.) to maintain multiple addresses for a given customer respective to each department. It will allow users in each department to selectively maintain and use multiple addresses that belong to a single customer and prevent them from getting used for the wrong billing purposes or intermixed with the wrong department's functions.

Answer Your Citizens’ Questions Before They Ask – Best Practices for Enterprise Permitting & Licensing Civic Access: Join this session to learn best practices for Enterprise Permitting & Licensing Civic Access.

Employee Access Overview/HCM Roundtable: Following a brief overview of Employee Access, this session is devoted to open discussion amongst attendees regarding Payroll or Human Resources topics. While typically not ideal for troubleshooting ongoing issues, this is a great opportunity to inquire about approaches others take to various challenges with reporting needs or completing processes within Enterprise ERP. For the most fruitful discussion, come prepared with one or two topics you would like to learn more about or discuss.

How to Self-Serve with Customer Tools and Enterprise ERP: Are you a regular on Tyler Community? Is Tyler Search in your bookmarks? Did you know our team offers free Enterprise ERP 101 webinars on a regular basis? Our focus in this session is ensuring you are up to date on all the latest resources available to assist you as a user of Enterprise ERP. Resources are constantly being updated and improved, so while you may be familiar with many, there may be some you do not know about!

Overview of the SaaS Migration Process: A member of the EERP SaaS Migrations team will be guest speaking to the importance and key factors of moving to a SaaS hosted environment.

Vendor Access Overview/Accounts Receivable & Financial Roundtable: Following a brief overview of Vendor Access, this session is devoted to open discussion amongst attendees regarding Financial topics. While typically not ideal for troubleshooting ongoing issues, this is a great opportunity to inquire about approaches others take to various challenges with reporting needs or completing processes within Enterprise ERP. For the most fruitful discussion, come prepared with one or two topics you would like to learn more about or discuss.