As a resident of California, you have rights under the California Consumer Privacy Act, California Civil Code § 1798.100 et seq., (with any implementing regulations and as may be amended from time to time, “CCPA”) relevant to your Personal Information (as defined under the CCPA), as well as other laws. The rights described herein are subject to exemptions under the CCPA and other limitations under applicable law.
California Consumer Rights Under the CCPA: If your Personal Information is subject to the CCPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we provide you access to the following no more than twice in a 12-month period:
- the categories and specific pieces of Personal Information that we have collected about you;
- the categories of sources from which the Personal Information is collected;
- the business or commercial purpose for collecting or sharing your Personal Information;
- the categories of third parties with whom we share your Personal Information; and
- the categories of Personal Information that are sold or shared (as defined under the CCPA) and the categories of third parties to whom the Personal Information was sold or shared.
- Request that we delete your Personal Information, subject to exceptions under the CCPA or other applicable law; and
- Request that we not “sell” or share your Personal Information by opting out of the sale or sharing of your Personal Information.
- Request that we limit our use and/or disclosure of your sensitive Personal Information.
- Request that we correct your Personal Information.
California residents also have the right not to receive discriminatory treatment for the exercise of any of the privacy rights conferred by the CCPA, as described in this section. We will not discriminate against you because you have exercised any of your rights under the CCPA.
How to Submit a Request to Access or Delete Your Personal Information: If you wish to exercise your right to request access to your Personal Information or deletion of your Personal Information please submit your request by completing the web form available here, by calling our toll free number: 1-800-772-2260 Option 7, or by email: privacy@tylertech.com To ensure we can verify your identity and help us respond to your request please provide us with your full name, email, and home address, and clearly indicate which of the rights you wish to exercise.
We are required to provide you with access to your Personal Information or delete your Personal Information only in response to verifiable consumer requests. We will compare the information you have provided as part of submitting the request to any information we may have in our possession in order to verify your request. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Information is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used only for verification purposes and responding to your request.
Requests made through Agents: Please note that you may authorize an agent to exercise any of these rights. If you use an agent, we will take measures to verify your agent’s authorization to act on your behalf and we may require more information to ensure proper verification of you and your agent’s identity and authorization.
We may sell or share your Personal Information. We are required to let you know that you have the right to opt-out of the sale or sharing of your Personal Information.
How to opt out of the sale and/or sharing of your Personal Information: If you wish to exercise your right to request that we opt you out of the sale and/or sharing of your Personal Information, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com that includes your full name, email, and home address, and clearly indicates that you wish to exercise your right to opt out of the sale and/or sharing of your Personal Information. The information collected through this process will be used only for responding to your request. You may exercise your right to opt out of the sale and/or sharing of your Personal Information by calling our toll-free number: 1-800-772-2260 Option 7.
How to opt in again: If you have opted out of the sale and/or sharing of your Personal Information, you are welcome to opt back in at any time. To opt in, contact us via email at privacy@tylertech.com and clearly request to opt-in to the sale and/or sharing of your Personal Information.
Categories of Personal Information Sold: In the previous 12 months, Tyler may have sold (as defined under the CCPA) one or more of the categories of Personal Information described in the “Personal Data We Collect” section of the Tyler Privacy Notice – Controller. Personal Information may have been sold to one or more of the categories of third parties described in the “How We Share Your Personal Data” section of the Tyler Privacy Statement - Controller.
Categories of Personal Information Shared: In the previous 12 months, Tyler may have shared (as defined under the CCPA) one or more of the categories of Personal Information described in the “Personal Data We Collect” section of the Tyler Privacy Notice - Controller. The Personal Information may have been shared with one or more of the categories of third parties described in the “How We Share Your Personal Data” section of the Tyler Privacy Statement – Controller.
Categories of Personal Information Disclosed for a Business Purpose: We share Personal Information about you with service providers and third parties for business purposes, such as operational purposes and other purposes related to providing you with the products and services you seek from us. For more information about the business purposes for which we disclose Personal Information, see “How We Share Personal Data” section of the Tyler Privacy Statement – Controller and see the “Personal Data We Collect” section for what types of information may be shared.
Notice of Financial Incentives: We may offer discounts, coupons, and similar benefits (each, a “financial incentive”) to individuals who, for example, sign up to receive our marketing emails or create a Tyler account. When you participate in a financial incentive, we may collect Personal Information from you, such as your Contact Information, Demographic Information, Employment-related Information, Preferences, and Transaction Data. You can opt into a financial incentive by following the sign-up or participation instructions provided, and you have the ability to opt out of the financial incentive, or our subsequent use of your Personal Information in connection with a financial incentive, at any time by contacting us at privacy@tylertech.com. In some cases, we may provide additional terms and conditions for a financial incentive, which we will present to you when you sign up. The value of the offer or discount presented to you is reasonably related to the value of your Personal Information.
Additional California Privacy Rights: Pursuant to California Civil Code § 1798.83, California residents may also ask us to provide them with (i) a list of certain categories of personal information (as defined in section 1798.80(e)) that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. California residents may make one request per calendar year.
To make this request, you may contact us at privacy@tylertech.com. In your request, please include a subject line that states “CA Shine the Light Request,” state that you are a California resident, and provide a current California address for our response.
As a resident of Virginia, you have rights under the Virginia Consumer Data Privacy Act, Va. Code Ann. § 59.1-571 et seq., (with any implementing regulations and as may be amended from time to time, “VCDPA”) relevant to your Personal Data (as defined under the VCDPA). The rights described herein are subject to exemptions under the VCDPA and other limitations under applicable law.
Virginia Consumer Rights Under the VCDPA: If your Personal Data is subject to the VCDPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we correct inaccuracies in your Personal Data;
- Request that we delete your Personal Data;
- Request that we provide you with your Personal Data in a portable and, to the extent technically feasible, readily usable format; you may make this request no more than two times per calendar year; and
- Opt out of our processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of your Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects that concern you.
Submitting Requests to Exercise Your Rights under the VCDPA. If you wish to exercise any of your rights under the VCDPA, please submit your request by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the VCDPA you wish to exercise. The information collected through this process will be used only for responding to your request.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
Appealing Tyler’s Declination to Take Action on a Consumer Request. If Tyler declines to take action in response to your request to exercise your rights under the VCDPA, you may appeal that decision by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com, clearly indicating that you would like to appeal Tyler’s decision. If your appeal is denied, you may contact the Virginia Attorney General at https://www.oag.state.va.us/contact-us/contact-info.
How to opt out of the sale of your Personal Data and the processing of your Personal Data for targeted advertising: If you wish to exercise your right to request that we opt you out of the sale of your Personal Data or processing of your Personal Data for targeted advertising, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com. Please help us identify your records and authenticate your request by providing us with your full name, email, and home address, and clearly indicate that you wish to exercise your right to opt out of the sale of your Personal Information. The information collected through this process will be used only for responding to your request. You may also exercise your right to opt out of the sale of your Personal Information by calling our toll-free number: 1-800-772-2260 Option 7.
Nevada residents may direct a business that operates a website not to sell certain personal information (e.g., social security numbers; driver’s license numbers or other identification numbers; or account numbers in combination with the required access code or password) that the business has collected. You have the legal right to opt out of the sale of your personal information, even if your information is not currently being sold. For additional information about your rights, please contact us at privacy@tylertech.com.
Although Tyler does not have a corporate presence in the EU, EEA, or UK, we may, from time to time, process “personal data” of people who reside in the European Union, the European Economic Area (EEA), or the United Kingdom, which processing may be subject to the European Union’s General Data Protection Regulation (also called the “GDPR”) or the United Kingdom General Data Protection Regulation (also called the “UK-GDPR”), both hereinafter referred to as “GDPR”. “Personal data” is defined in the GDPR as “any information related to an identified or identifiable natural person,” and, for purposes of this Privacy Statement, references to “personal data” in this section include the categories of information set forth in the “Personal Data We Collect” section of the Tyler Privacy Statement - Controller, if applicable.
Legal Basis for Processing. We will only process your personal data if a sufficient basis for processing has been established. Those bases include:
- Consent: When you consent to the processing of your data for a specific purpose.
- Performance of a contract: Processing your data is necessary for the performance of a contract to which you are a party.
- Legal obligation: When the processing of your data is necessary for our compliance with a legal obligation.
- Vital interests of individuals: When the processing is necessary to protect your vital interests or those of another natural person.
- Public interest: When the processing is necessary for a public interest.
- Legitimate interest: Where processing is necessary for our own legitimate interests so long as those do not outweigh your interests or fundamental rights and freedoms.
Purposes for which we process data. Please see the sections titled “Why we use your Personal Data.”
Recipients of your personal data. Third parties which process your personal data on our behalf only do so in accordance with contractual obligations that instruct the data processor on how to process your data to meet our obligations as the controller.
Transfers of your data outside the EU, EEA or United Kingdom and suitable safeguards. Because Tyler is a United States based organization and the United States has not received a finding of “adequacy” from the European Union or the United Kingdom under article 45 of the GDPR, Tyler only transfers your data to the United States with either your consent or our own compelling legitimate interest, in reliance on derogations for specific situations as set forth in article 49 of the GDPR, or in accordance with standard contractual clauses that impose contractual data protection requirements which the supervisory authority has deemed sufficient according to Article 46 of the GDPR.
Your rights with respect to your data. If you are a resident of the EU, EEA, or the United Kingdom, you have certain rights under applicable law, including the right to:
- Request that we provide you access to the personal data that we maintain about you;
- Request to correct, revise, or update any of the personal data we maintain about you;
- Request that we erase the personal data we maintain about you;
- Object to our processing of your personal data on the basis that the processing has a disproportionately detrimental impact on your interests, rights, and freedoms;
- Request that we restrict our processing activities related to your personal data;
- Withdraw your consent to our processing of your data at any time; however, such a withdrawal will not affect the lawfulness of our processing based on your consent prior to the withdrawal. Please note that where we rely on your consent in order to process your personal data and you then withdraw that consent, it may affect our provision of services to you, and may mean that we are unable to provide our services (either in part or in full) to you;
- Request to have your personal data reproduced in a structured, commonly used, and machine-readable format, whether or not such request relates to the transmission of the personal data to another party; and
- Require us to stop sending you marketing communications.
Note: We are obligated to verify the identity of each individual when they request to exercise one or more of their rights under the GDPR. We will respond to all requests without undue delay, but not later than the time frame required by the GDPR. If the request to exercise one of your rights is not manifestly unfounded or unduly excessive and we can verify your identity, we will acknowledge your request.
Our contact details. Residents of the EU, Iceland, Liechtenstein, Norway, or the United Kingdom may initiate any of the above requests, objections, or requirements by sending us an email at privacy@tylertech.com and writing “GDPR Request” in the subject line. You may also write to us at the postal address provided in the “Contact Us” section of the Tyler Privacy Statement – Controller.
Filing a complaint with the supervisory authority. You have the right to raise a concern about our collection and processing of your personal data with your local supervisory authority, available here (EU/EEA) or here (UK) and you may do so without prejudice to any other rights you may have.
We may, from time to time, process “personal information” of people who reside in Canada, which processing may be subject to the Personal Information Protection and Electronic Documents Act (“PIPEDA”).
Consent to Collect and Process. We only collect and process your personal information when we have a lawful basis for doing so. This lawful basis includes when you provide us with express consent, when consent is implied, or when we have a legal or contractual obligation to collect or process the information. By using the Tyler Platform or by providing us with your personal information by other means covered by this Privacy Statement, you have impliedly consented to our collection, use and disclosure of your personal information as explained in this Privacy Statement.
Submitting Requests to Withdraw Consent, or to Access, Correct, or Delete Your Personal Data. You may request to see, correct, or delete the personal information that we hold about you, or request to change or withdraw your consent to our collection and processing of your personal information. If you wish to request access to your personal information, or request that we correct or delete your personal information, or to change or withdraw your consent to our collection or processing of your personal information, please submit your request by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates you are changing or withdrawing your consent to our processing, or you are requesting access to, or correction or deletion of, your personal information pursuant to PIPEDA. The information collected through this process will be used only for responding to your request.
Please note that your right to access, correct, or delete the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse your request. In addition, the personal information may have been destroyed, erased, or made anonymous in accordance with our record retention obligations and practices.
In the event that we cannot provide you with access to, or rectification or deletion of your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
Data Transfers. We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Statement.
We may, from time to time, process “personal data” of people who reside in Brazil, which processing may be subject to the Brazilian General Data Protection Law (“LGPD”).
Lawful Basis for Collection and Processing. We only collect and process your personal data when we have a lawful basis for doing so. This lawful basis includes when you provide us with express consent, when consent is implied, or when we have a legal or contractual obligation to collect or process your personal data. By using the Tyler Platform or by providing us with your personal data by other means covered by this Privacy Statement, you have impliedly consented to our collection, use and disclosure of your personal data as explained in this Privacy Statement.
Individual Rights under the LGPD: If your personal data is subject to the LGPD, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request that we confirm whether we are holding, processing, or disclosing your personal data;
- Request access to your personal data;
- Request that we correct incomplete, inaccurate, or out-of-date personal data;
- Request that we anonymize, block, or delete unnecessary or excessive personal data or personal data processed in noncompliance with the provisions of the LGPD;
- Request that we delete personal data collected with your consent, unless there is another legal basis for our processing of such personal data;
- Request that we transfer your personal data to another product or service provider;
- Request information about how we have used your personal data and the third-party entities with which we have shared your personal data;
- Request information regarding the possibility of denying your consent to our processing of your personal data and about the consequences of such denial; and
- Request to revoke your consent to our collection of your personal data subject to legal or contractual restrictions and reasonable notice, however, our processing of your personal data provided pursuant to your previously expressed consent remains valid unless you request deletion of such personal data.
Submitting Requests to Exercise Your Rights under the LGPD. Subject to commercial and industrial secrets, you or your legal representative may submit a request to exercise your rights under the LGPD at any time by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the LGPD you wish to exercise. The information collected through this process will be used only for responding to your request. You may also use any of the above methods to submit to our Privacy Team complaints or inquiries about our personal data collection and processing policies and practices.
We may, from time to time, process “personal data” of people who reside in the Bahamas, which processing may be subject to the Bahamas Data Protection (Privacy of Personal Information) Act (“DPA”).
Individual Rights under the DPA: If your personal data is subject to the DPA, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request that we confirm whether we are holding your personal data;
- Request that we provide you with a copy of your personal data (including, if necessary, an explanation of any such data that is expressed in terms that are not intelligible to the average person);
- Request that we correct personal data that is inaccurate or not up-to-date;
- Request that we delete your personal data, to the extent such data was collected unlawfully or unfairly in the circumstances; and
- Request that we cease using your personal data for the purpose of direct marketing, and delete your personal data that was used for such purpose.
Submitting Requests to Exercise Your Rights under the DPA. You may submit a request to exercise your rights under the DPA at any time by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the DPA you wish to exercise. The information collected through this process will be used only for responding to your request.
We may, from time to time, process “personal information” of people who reside in the Philippines, which processing may be subject to the Philippines Data Privacy Act of 2012 (with implementing rules and regulations, the “DPA”).
Lawful Basis for Collection and Processing. We only collect and process your personal information when we have a lawful basis for doing so. This lawful basis includes when you provide us with consent, when we have a legal or contractual obligation to collect or process the information, or when necessary to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms.
Individual Rights under the DPA. If your personal information is subject to the DPA, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request that we confirm whether we have, are, or will be processing your personal information;
- Request that we provide you with information about any automated processing of your personal information for purposes of profiling or any processing of your personal information for purposes of direct marketing;
- Request that we provide you with access to your personal information, including:
- The content of your personal information that we have processed;
- The sources from which we obtained your personal information;
- The manner by which your personal information was processed;
- The reasons for our disclosure of your personal information to third parties, and the names and addresses of such third-party recipients;
- Information about any automated processes applied to your personal information, to the extent such automated processes will or are likely to be used as the sole basis for any decision that could significantly affect you;
- The date when your personal information was last accessed and modified; and
- To the extent Tyler is the data processor of your personal information, the designation, name or identity and address of the controller of such personal information;
- Request that we correct personal information that is inaccurate or not up-to-date;
- Request that we provide you with a copy of your personal information in an electronic or structured format that is commonly used and allows for further use of such personal information by you;
- Request that we suspend, withdraw, or order the blocking, removal, or destruction of your personal information upon discovery and substantial proof that such personal information is incomplete, outdated, false, unlawfully obtained, used for unauthorized purposes or is no longer necessary for the purposes for which it was collected;
- Object to the processing of your personal information (including for purposes of direct marketing, automated processing, or profiling) or request to withdraw your consent for our collection or processing of your personal information; and
- Be indemnified for any damages sustained due to our processing of inaccurate, incomplete, outdated, false, or unlawfully obtained, or if we have processed your personal information without proper authorization.
Submitting Requests to Exercise Your Rights under the DPA. You may submit a request to exercise your rights under the DPA at any time by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the DPA you wish to exercise. The information collected through this process will be used only for responding to your request.
Philippines National Privacy Commission. You may file a complaint about our personal data collection and processing policies and practices with the Philippines National Privacy Commission (“NPC”) by following the NPC’s instructions, available here.
We may, from time to time, process “personal information” of people who reside in Australia, which processing may be subject to Australia’s Privacy Act of 1988 (the “Act”).
Individual Rights under the Act: If your personal information is subject to the Act, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request access to your personal information;
- Request that we correct inaccurate, out-of-date, or irrelevant personal information that we hold; and
- Request that we opt you out of our direct-marketing communications.
Submitting Requests to Exercise Your Rights under the Act. You may submit a request to exercise your rights under the Act at any time by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the Act you wish to exercise. The information collected through this process will be used only for responding to your request. You may also use any of the above methods to submit to our Privacy Team complaints or inquiries about our personal data collection and processing policies and practices. We will consider and respond to any such complaints or inquiries promptly, and otherwise in accordance with applicable laws.
Overseas Recipients of Your Personal Information. We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Statement.
Applicable Law Requiring Collection of Personal Information. In most cases, you are not required by law to provide Personal Information to Tyler. You are required to provide certain Personal Information to enable us to provide you with certain of our services or products, or in the event you are applying for a job with Tyler. Your Personal Information is being collected by Tyler under the Privacy Act of 1988 to assist you in your use of the Tyler Platform.
Consequences Associated with Not Providing Personal Information. Your choice to block cookies may result in some inconvenience in your use of the Tyler Platform.
We may, from time to time, process “personal information” of people who reside in Bermuda, which processing may be subject to the Bermuda Personal Information Protection Act (“PIPA”).
Individual Rights under the DPA: If your personal information is subject to PIPA, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request access to your personal information, including information regarding the purposes for which the personal information has been and is being used, and the names or types of persons to whom such information has been or is being disclosed;
- Request that we correct personal information that is inaccurate or incomplete;
- Request that we opt you out of the processing of your personal information for the purposes of advertising, marketing, or public relations;
- Request that we opt you out of the processing of your personal information where the use of such personal information is causing or is likely to cause substantial damage or substantial distress to you or to another individual;
- Request that we erase or destroy your personal information that is no longer relevant for the purposes of its use; and
- Request a copy of, or access to, your personal information.
Submitting Requests to Exercise Your Rights under the DPA. You may submit a request to exercise your rights under the DPA at any time by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the DPA you wish to exercise. The information collected through this process will be used only for responding to your request.
We may, from time to time, process “personal data” of people who reside in Mexico, which processing may be subject to the Federal Law on the Protection of Personal Data held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) (together with implementing regulations, the “Law”).
Individual Rights under the Law: If your personal data is subject to the Law, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request access to your personal data that we hold;
- Request that we correct inaccurate or incomplete personal data;
- Request that we cancel your personal data; and
- Object to our processing of your personal data;
Submitting Requests to Exercise Your Rights under the Law. You, or your legal representative may submit a request to exercise your rights under the Law at any time by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, a clear and precise description of the personal data with regard to which you seek to exercise any of the above-mentioned rights, and clearly indicates which right or rights under the Law you wish to exercise. If you are requesting Tyler correct your personal data, please indicate the change to be made, and provide documentation supporting such change. You may also be required to provide documents establishing your identity or, where appropriate, documents that establish the authority of your legal representative, and any other item or document that facilitates locating your personal data. The information collected through this process will be used only for responding to your request.
Data Transfers. We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Statement.
As a resident of Colorado, you have rights under the Colorado Privacy Act, C.R.S. § 6-1-1301 et seq., (with any implementing regulations and as may be amended from time to time, “CPA”) relevant to your Personal Data (as defined under the CPA). The rights described herein are subject to exemptions under the CPA and other limitations under applicable law.
Colorado Consumer Rights Under the CPA: If your Personal Data is subject to the CPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we correct inaccuracies in your Personal Data;
- Request that we delete your Personal Data;
- Request that we provide you with your Personal Data in a portable and, to the extent technically feasible, readily usable format; you may make this request no more than two times per calendar year; and
- Opt out of our processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of your Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects that concern you.
Submitting Requests to Exercise Your Rights under the CPA. If you wish to exercise any of your rights under the CPA, please submit your request by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the CPA you wish to exercise. The information collected through this process will be used only for responding to your request.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
Appealing Tyler’s Declination to Honor a Consumer Request. If Tyler declines to take action in response to your request to exercise your rights under the CPA, you may appeal that decision by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com, clearly indicating that you would like to appeal Tyler’s decision. If you have concerns about the result of your appeal, you may contact the Colorado Attorney General at https://complaints.coag.gov/s/contact-us.
How to opt out of the sale of your Personal Data and the processing of your Personal Data for targeted advertising: If you wish to exercise your right to request that we opt you out of the sale of your Personal Data or processing of your Personal Data for targeted advertising, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com. Please help us identify your records and authenticate your request by providing us with your full name, email, and home address, and clearly indicate that you wish to exercise your right to opt out of the sale of your Personal Information. The information collected through this process will be used only for responding to your request. You may also exercise your right to opt out of the sale of your Personal Information by calling our toll-free number: 1-800-772-2260 Option 7.
As a resident of Connecticut, you have rights under the Connecticut Data Privacy Act, General Statutes of Connecticut § 42-515 et seq., (with any implementing regulations and as may be amended from time to time, “CTDPA”) relevant to your Personal Data (as defined under the CTDPA), as well as other laws. The rights described herein are subject to exemptions under the CTDPA and other limitations under applicable law.
Connecticut Consumer Rights Under the CTDPA: If your Personal Data is subject to the CTDPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we correct inaccuracies in your Personal Data;
- Request that we delete your Personal Data;
- Request that we provide you with your Personal Data in a portable and, to the extent technically feasible, readily usable format; you may make this request no more than two times per calendar year; and
- Opt out of our processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of your Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects that concern you.
Submitting Requests to Exercise Your Rights under the CTDPA. If you wish to exercise any of your rights under the CTDPA, please submit your request by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the CTDPA you wish to exercise. The information collected through this process will be used only for responding to your request.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
Appealing Tyler’s Declination to Honor a Consumer Request. If Tyler declines to take action in response to your request to exercise your rights under the CTDPA, you may appeal that decision by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com, clearly indicating that you would like to appeal Tyler’s decision. If your appeal is denied, you may contact the Connecticut Attorney General at https://portal.ct.gov/AG/Contact-the-Attorney-Generals-Office/Contact-the-Attorney-Generals-Office.
How to opt out of the sale of your Personal Data and the processing of your Personal Data for targeted advertising: If you wish to exercise your right to request that we opt you out of the sale of your Personal Data or processing of your Personal Data for targeted advertising, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com. Please help us identify your records and authenticate your request by providing us with your full name, email, and home address, and clearly indicate that you wish to exercise your right to opt out of the sale of your Personal Information. The information collected through this process will be used only for responding to your request. You may also exercise your right to opt out of the sale of your Personal Information by calling our toll-free number: 1-800-772-2260 Option 7.
If your Personal Data is subject to the Utah Consumer Rights under the UCPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we provide you access to the following no more than once in a 12-month period:
- The categories of Personal Data that we have processed about you;
- The categories of Personal Data that are shared (as defined under the UCPA) and the categories of third parties to whom the Personal Data was shared; and
- The business or commercial purpose for processing your Personal Data.
- Request that we not process your Personal Data for purposes of targeted advertising or for sale by opting out.
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we delete your consumer provided Personal Data; and
- Request that we provide you with your Personal Data in a portable and, to the extent technically practicable, readily usable format.
Utah residents also have the right not to receive discriminatory treatment for the exercise of any of the privacy rights conferred by the UCPA, as described in this section. We will not discriminate against you because you have exercised any of your rights under the UCPA.
How to Exercise Your Rights under the UCPA: If you wish to exercise any of your rights under the UCPA, please submit your request by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the UCPA you wish to exercise. The information collected through this process will be used only for responding to your request. You may also submit your request by logging into your existing Tyler Account, navigating to the “Tyler Privacy Dashboard”, and following the instructions to submit such a request within your Tyler Account.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
How to Opt Out of the Processing of your Personal Data for Targeted Advertising or Sale: If you wish to exercise your right to request that we opt you out of the sale of your Personal Data or processing of your Personal Data for targeting advertising, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com. Please help us identify your records and authenticate your request by providing us with your full name, email, and home address, and clearly indicate that you wish to exercise your right to opt out of the sale of your Personal Data. The information collected through this process will be used only for responding to your request. You may also exercise your right to opt out of the sale of your Personal Data by calling our toll-free number: at 1-800-772-2260 Option 7.
How to Opt in Again: If you have opted out of the processing of your Personal Data for targeted advertising or sale, you are welcome to opt back in at any time. To opt in, contact us via email at privacy@tylertech.com and clearly request to opt in to the processing of your Personal Data for targeted advertising or sale.
Categories of Personal Data Processed and Shared: In the previous 12 months, Tyler may have shared (as defined under the UCPA) one or more of the categories of Personal Information described in the “Personal Data We Collect” section of the Tyler Privacy Notice - Controller. The Personal Information may have been shared with one or more of the categories of third parties described in the “How We Share Your Personal Data” section of the Tyler Privacy Statement – Controller.
Categories of Personal Data Disclosed for a Business Purpose: We share Personal Data about you with service providers and third parties for business purposes, such as operational purposes and other purposes related to providing you with the products and services you seek from us. For more information about the business purposes for which we disclose Personal Data, see the section titled “How We Share Personal Data” and see the section titled “Personal Data We Collect” for what types of information may be shared.
Notice of Financial Incentives: We may offer discounts, coupons, and similar benefits (each, a “financial incentive”) to customers who sign up to receive our marketing emails or create a Tyler account. When you participate in a financial incentive, we may collect Personal Data from you, such as your Contact Information, Demographic Information, and Transactional Data. You can opt into a financial incentive by following the sign-up or participation instructions provided, and you have the ability to opt out of the financial incentive, or our subsequent use of your Personal Information in connection with a financial incentive, at any time by contacting us at privacy@tylertech.com. In some cases, we may provide additional terms and conditions for a financial incentive, which we will present to you when you sign up. The value of the offer or discount presented to you is reasonably related to the value of your Personal Data.
As a resident of Oregon, you have rights under the Oregon Consumer Privacy Act (with any implementing regulations and as may be amended from time to time, “OCPA”) relevant to your Personal Data (as defined under the OCPA), as well as other laws. The rights described herein are subject to exemptions under the OCPA and other limitations under applicable law.
Oregon Consumer Rights Under the OCPA: If your Personal Data is subject to the OCPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we correct inaccuracies in your Personal Data;
- Request that we delete your Personal Data;
- Request that we provide you with your Personal Data in a portable and, to the extent technically feasible, readily usable format; you may make this request no more than two times per calendar year; and
- Opt out of our processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of your Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects that concern you.
Submitting Requests to Exercise Your Rights under the OCPA. If you wish to exercise any of your rights under the OCPA, please submit your request by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the OCPA you wish to exercise. The information collected through this process will be used only for responding to your request.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
Appealing Tyler’s Declination to Honor a Consumer Request. If Tyler declines to take action in response to your request to exercise your rights under the OCPA, you may appeal that decision by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com, clearly indicating that you would like to appeal Tyler’s decision. If your appeal is denied, you may contact the Oregon Attorney General at https://justice.oregon.gov/consumercomplaints/.
How to opt out of the sale of your Personal Data and the processing of your Personal Data for targeted advertising: If you wish to exercise your right to request that we opt you out of the sale of your Personal Data or processing of your Personal Data for targeted advertising, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com. Please help us identify your records and authenticate your request by providing us with your full name, email, and home address, and clearly indicate that you wish to exercise your right to opt out of the sale of your Personal Information. The information collected through this process will be used only for responding to your request. You may also exercise your right to opt out of the sale of your Personal Information by calling our toll-free number: 1-800-772-2260 Option 7.
As a resident of Texas, you have rights under the Texas Data Privacy and Security Act (with any implementing regulations and as may be amended from time to time, “TDPSA”) relevant to your Personal Data (as defined under the TDPSA), as well as other laws. The rights described herein are subject to exemptions under the TDPSA and other limitations under applicable law.
Texas Consumer Rights Under the TDPSA: If your Personal Data is subject to the TDPSA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we correct inaccuracies in your Personal Data;
- Request that we delete your Personal Data;
- Request that we provide you with your Personal Data in a portable and, to the extent technically feasible, readily usable format; you may make this request no more than two times per calendar year; and
- Opt out of our processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of your Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects that concern you.
Submitting Requests to Exercise Your Rights under the TDPSA. If you wish to exercise any of your rights under the TDPSA, please submit your request by completing the web form available here, or by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the TDPSA you wish to exercise. The information collected through this process will be used only for responding to your request.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
Appealing Tyler’s Declination to Honor a Consumer Request. If Tyler declines to take action in response to your request to exercise your rights under the TDPSA, you may appeal that decision by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com, clearly indicating that you would like to appeal Tyler’s decision. If your appeal is denied, you may contact the Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection.
How to opt out of the sale of your Personal Data and the processing of your Personal Data for targeted advertising: If you wish to exercise your right to request that we opt you out of the sale of your Personal Data or processing of your Personal Data for targeted advertising, please submit your request by completing the web form available here or by sending us an email at privacy@tylertech.com. Please help us identify your records and authenticate your request by providing us with your full name, email, and home address, and clearly indicate that you wish to exercise your right to opt out of the sale of your Personal Information. The information collected through this process will be used only for responding to your request. You may also exercise your right to opt out of the sale of your Personal Information by calling our toll-free number: 1-800-772-2260 Option 7.
We may, from time to time, process “personal data” of people who reside in India, which processing may be subject to the Digital Personal Data Protection Act, 2023 (together with implementing regulations, the “Act”). Capitalized but undefined terms in this Notice shall have the meaning attributed to them in the Act.
Language Accessibility. Residents of India have the option to access the contents of this Privacy Statement in any language specified in the Eighth Schedule to the Constitution of India and may request access by emailing us at privacy@tylertech.com.
Individual Rights under the Act: If your personal data is subject to the Act, you may have certain privacy rights with regard to that information; however, these rights are not absolute and are subject to certain limitations provided by law. You may have the right to:
- Request a summary of the personal data that we hold about you;
- Request the identities of other Data Fiduciaries and data processors with whom your personal data has been shared;
- Request a description of any of your personal data we have shared with other Data Fiduciaries and data processors;
- Request information related to our processing of your personal data;
- Request that we correct, complete, or update the information we hold about you; or
- Request that we erase your personal data.
Submitting Requests to Exercise Your Rights under the Act. You, or your Consent Manager, may submit a request to exercise your rights under the Act at any time by completing the web form available here, by calling our toll-free number: 1-800-772-2260 Option 7, or by sending us an email at privacy@tylertech.com that includes your full name, email address, home address, a clear and precise description of the personal data with regard to which you seek to exercise any of the above-mentioned rights, and clearly indicates which right or rights under the Act you wish to exercise. If you are requesting Tyler correct, complete, or update your personal data, please indicate the change to be made, and provide documentation supporting such change. You may also be required to provide documents establishing your identity or, where appropriate, documents that establish the authority of your Consent Manager, and any other item or document that facilitates locating your personal data. The information collected through this process will be used only for responding to your request.
Legitimate Use for Collection and Processing. We only collect and process your personal data when we have a legitimate use for doing so. This legitimate use includes when you provide us with express consent, when consent is implied, or when we have a legal or contractual obligation to collect or process your personal data. By using the Tyler Platform or by providing us with your personal data by other means covered by this Privacy Statement, you have impliedly consented to our collection, use, and disclosure of your personal data as explained in this Privacy Statement.
Your Privacy Choices. Depending on your interaction with Tyler and the Tyler Platform, and the personal data Tyler processes about you, you may be able to exercise certain privacy choices such as revoking consent for certain processing activities. You may be able to revoke consent by using functionality on your device or browser; directly within the Tyler Platform; by calling our toll-free number: 1-800-772-2260 Option 7; or by sending us an email at privacy@tylertech.com.
Data Transfers. We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Statement.
Our Contact Details. Residents of India may contact Tyler’s Data Privacy Officer with questions related to the processing of their personal data by sending us an email at privacy@tylertech.com. You may also write to us at the postal address provided in the “Contact Us” section of this Privacy Statement.