Manage the Appraisal Appeals Process

With Tyler's Inquiry & Appeals software, you have access to a complete toolset for managing the appeals process in your office. Get your staff to set up and support appeals hearings, and act quickly on the results.

  • Manage all data associated with the appeals process

  • Schedule appeals hearings

  • Assign hearing officers

  • Assist taxpayers with representation

  • Prepare support documentation for hearing boards

  • Send results to taxpayers

Take Control of Your Appeals Process

Inquiry & Appeals will rid you of the need for spreadsheets, paper files, and emails. Minimize appeal prep time, eliminate manual efforts, reduce errors, and streamline your tracking and reporting needs.

  • Choose the types of hearings you need to schedule
  • Specify the order of hearings, filing time limits, appointment durations, and time allowed for resolution
  • Assign an individual case number to simplify hearings involving taxpayers with multiple parcels
  • Designate hearing boards, including name or position of each member
  • Create a hearing schedule that factors in the board's availability
  • Create reports with supporting appraisal documentation for the hearing board
  • Provide board with easy, on-demand access to information throughout the hearing

Important Appeals Information All in One Place

Provide your office staff with the right tools to collect, track, and manage all the essential information you need during the creation, execution, and resolution of an appeals hearing.

  • Hearing type
  • Date filed
  • Appointment type, including date and time
  • Taxpayer opinion of value
  • Decision date, ruling, and reason
  • Names and titles of board members
  • Names of appraiser representing jurisdiction and taxpayer's attorney or representative
  • Other important notes and data

Build Trust with Your Taxpayers

Whether a taxpayer wants to represent themselves or rely on the help of a tax representative, your ability to respond and provide information in a timely manner is crucial in the appeals process.

  • View maps, reports, and up-to-date property information
  • Retain contact information on tax representatives
  • Allow taxpayers to search for property data online
  • Enable workflows to capture and respond to taxpayer inquiries
  • Use electronic data capture for online appeal filings
  • Post changes to property data and value
  • Create and send change notices and results letters

There’s a world of possibilities for your Enterprise Assessment solution.

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Download the Enterprise Assessment & Tax brochure to learn how to solve your biggest challenges with one comprehensive solution.

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Enterprise Assessment & Tax Doesn't Stop at Inquiry & Appeals

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

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