Schedule all delinquent processing steps to run automatically. Let your business rules and procedures do the work for you.

• Manage multiple active billing cycles
  
• Support electric billing functionality such as demand, KVAR, and KWH
  
• Accommodate all charges and services with flexible rate setup for consumption or flat rates
  
• Flexible bill statement designs, including consumption graphs
  
• Send delinquent notices automatically, apply late fees, and choose your own shut off list time

Focus on your customers and use tools to best serve their needs.

• Display 360° view of all important customer and account information
• Communicate with customers via phone, email, or text
  
• Allow utility account management — view, reprint and pay bills, request services, and make changes
  
• Generate letters, notices, contracts, and labels to manage customer communication
  

Drill into individual work orders and view details before approving, establish rules so that only approved orders can be printed or completed.

• Track routine account maintenance, such as replacing and connecting or performing tests on a meter.
  
• Define daily limits on individual or groups of work order types