Identity Workforce is a cloud Identity-as-a-Service (IDaaS) solution for supported Tyler back-office applications. Identity Workforce enables your Tyler solutions to be part of your overall IAM strategy. Identity Workforce directly federates with your identity provider (IdP) to support a zero-trust identity strategy with secure authentication of users, regardless of application, location, device, or network.

Identity Workforce easily connects your supported Tyler solutions with your IdP, maximizing the value of your IdP investment. It supports most IdPs that federate using Open ID Connect (OIDC) or Security Assertion Markup Language (SAML). Identity Workforce supports common IdPs such as:

• Microsoft’s Entra ID (Formerly Azure Active Directory)
• Google’s Cloud Identity
• Okta’s Cloud Identity
• Identity Automation’s Rapid Identity

Identity Community is a public-facing authentication service built on an industry-leading Identity-as-a-Service (IDaaS) platform. Identity Community is a secure solution that supports authentication for external-facing applications such as self-service portals, bill payment, and other authentication-required interactions from your community.

Identity Community provides:

• Robust self-service tools that enable community members, small business owners, vendors, and other users to perform typical actions, such as password resets
• The ability for a user to set up advanced security, such as multi-factor authentication, through a dedicated profile
• The convenience of a single account that allows a community member to sign on to different Tyler applications across multiple jurisdictions that use Tyler applications