Application Sheet
Vitals Access
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Enhance Service to Constituents With Online Vital Record Requests

Vitals Access is a mobile-friendly, web application that makes it easy for your constituents to request copies of birth, death, and marriage records. Staff can view all vital record requests in one centralized location and quickly check their status. With features like identity verification, document uploads, expedited shipping, and payments, this solution improves efficiency by streamlining processes.

  • Save time

  • Reduce operating costs

  • Lessen dependency on paper

  • Minimize the lines in your office

  • Become more accessible to constituents

Improve Efficiencies and Reduce Costs

Enhance your office’s productivity by adopting processes for online vital record requests.

  • View all vital record requests in one place and instantly know their status
  • Communicate with your constituents on the status of their requests
  • Utilize the portal’s integrated identity verification capabilities to comply with state statutes and protect your constituents' identities
  • Reduce the time it takes to process requests

Secure Payment Processing

Simplify your payments processing with Payments, Tyler's fully integrated and secure cloud-based payment platform.

  • Constituents can use any device to pay fees with Apple Pay®, credit cards (such as Amex®), and e-checks

Change the Way You Interact With the Public

This user-friendly solution allows constituents to track the status of their requests, and ultimately receive copies of these essential records faster. Constituents can:

  • Easily navigate and complete the vital record request process online
  • Request expedited shipping – and shipping labels are automatically generated saving you time too!
  • Submit payments securely through the integrated payment solution

Enhance Security

With enhanced security measures in place, the integrity of vital requests submitted online will not come into question.

  • Documents are tracked along each step of the process, just as they would be with in-person requests
  • The integrated payment solution complies with PCI/PA-DSS, making it reliable and secure
  • To address the requirements of your state, two levels of identity verification are available: Knowledge Based Authentication (KBA) and NIST IAL2 compliant authentication
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Enhancements to Streamline Processes

Access today’s latest technology for land and official records management to streamline processes and increase efficiency.

Want more information?

Download the Enterprise Records Management overview brochure to learn more.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Offerings to Increase Constituent Convenience

Offer a more modern experience for your constituents that does not require a visit to your office.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities