Curious about NERIS? We have answers.

Is your fire department ready to make the switch from NFIRS to NERIS? Tyler can get you there ahead of schedule.

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100 Years of Innovation at the 2024 NLC City Summit

Discover how cities embraced innovation, AI, and modernization at the 2024 NLC City Summit.

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Excellence 2024: Data & Transparency Solutions

Learn about public sector organizations serving their communities through improvements in data and transparency.

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Reentry and Workforce Best Practices for Employment Success

Learn insights into proven supervision strategies and best practices that improve reentry and workforce success.

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Preparing and Optimizing Your Municipal Court for the Cloud

Discover considerations and best practices for moving your municipal court’s case management system to the cloud.

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3 Municipal Courts Pioneering Change in the Cloud

Learn why three municipal courts are embracing a cloud-hosted case management system.

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Tyler Excellence Awards for the Public Sector

Discover how public sector leaders are transforming their operations with innovative technology and inspiring results.

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3 Tools to Help Defendants Resolve Cases More Efficiently

Empower defendants to take ownership of their court experience with online case resolution options.

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2 Ways to Stop Escheatment Headaches

What escheatment is, how it happens, and the steps your agency can take to make the process much less painful.

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Navigating Telework Through Reasonable Accommodation

How reasonable accommodation software helps agencies ensure compliance and streamline telework accommodations.

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Priority Based Budgeting’s Growing Impact

Local governments are adopting Priority Based Budgeting’s methodology to fund ambitious goals and still save money.

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Transforming Government Payments Through a Unified Platform

Check out our webinar blog where we discuss the importance of a unified payments platform.

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Key Takeaways From the 2024 ICMA Annual Conference

Discover how modern digital infrastructure and AI are transforming local governments and creating connected communities.

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2023 VSO Excellence Award Winner: Livingston County

Read more about the efforts this agency is making in Livingston County with Tyler's VetraSpec.

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Nevada’s Pursuit of Open Government

Learn how Nevada’s state controller is leveraging technology to increase transparency.

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AI Delivers Savings and Staff Satisfaction

Discover how automated document processing increases job satisfaction, cuts costs, and improves services.

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The New Jury Management: 4 Shifts in Technology

Placing technology at the center of the jury experience enhances courthouse efficiency and future-proofs expectations.

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Digital Disbursements Improve the Juror Experience

For a trial to succeed, juror satisfaction and engagement are essential. Learn how digital disbursements can help.

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Transforming Government Payments: 2024 Research Insights

Tyler Technologies and CDG surveyed leaders on payment systems. Read our blog where we discuss this research.

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2024 Survey Helps Steer a Course for Regulatory Agencies

A survey conducted by CLEAR and Tyler explores the use and perception of digital technologies by regulatory agencies.

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The Evolution of Emergency Calls

Explore how 911 technology has evolved and adapted to meet community needs.

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The Budgeting Process: Governments Find Power in AI

Learn how budgeting driven by artificial intelligence helps government leaders find efficiencies and fund priority programs.

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Current Cybersecurity Landscape: 3 Stats We Help You Avoid

Explore current cybersecurity trends and take proactive steps to secure your organization. 

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2023 VSO Excellence Award Winner: Kenneth Kumle

Read more about the impact Kumle is making in Kansas with Tyler's Veterans' Benefits application.

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8 Resources to Plan and Inform Your Corrections Tech Budget

Save this list of top resources and websites to keep you at the forefront of the state of corrections tech budgets.

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Comprehensive Corrections Compliance Checklist

Discover 8 key points to ensure corrections compliance, improve inmate well-being, and streamline facility operations.

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Sustainable Corrections Tech: A Cost-Effective Guide

Discover how to effectively invest in corrections tech with our research-backed guide.

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Bridging Financial Gaps for Unbanked Residents

Check out our webinar blog where we discuss ways modern payment disbursement methods support unbanked residents.

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Supervision Outcomes Hinge on Single Access to Relevant Data

Complete access to relevant data from diverse sources across the justice system makes informed decision making possible.

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Supervision: What’s at Stake Sticking to the Status Quo

Individuals under supervision require thoughtful attention, yet officers are limited with capacity and resources.

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Key Takeaways From the NACo Conference 2024

Explore the takeaways we took from the 2024 NACo Annual Conference & Exposition

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Cyberattack Inspires Agency to Move to Cloud in 5 Days

After a cyberattack, a Tennessee agency migrated its CAD to the cloud in just five days.

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Agency Achieves ISO Class 1 Rating, Lowers Insurance Rates

A Tennessee agency’s dedication to safety and technology paid off — literally.

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GIS-Based Takeaways From the Esri 2024 User Conference

Explore GIS-based takeaways for local government leaders from the Tyler team’s time at the Esri Annual User Conference.

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Disbursements: Is Your Court (Too) Steeped in Tradition?

Many courts often resist change due to longstanding habits. Outdated disbursement methods can create avoidable chaos.

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Courts: Is the Stack of Returned Checks Getting Any Smaller?

There’s a faster, easier way for your finance team to disburse juror payments, child support, restitution, and more.

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Improving Field Inspections With AI

Discover how artificial intelligence is boosting efficiency and safety in the public sector.

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Modernize Court Disbursements and Eliminate Unclaimed Property

Unclaimed property presents significant challenges for courts. Learn the benefits of modernizing payment disbursements.

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Financial Inclusion for the Unbanked: A Guide for Agencies

Explore challenges faced by government and promising solutions that help create financial equity for unbanked residents.

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Financial Equity for the Unbanked: Challenges and Solutions

The unbanked have a huge disadvantage when transacting with government. Eliminating check-based disbursements can help.

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Interns Bring Energy, Vision, to Delaware’s Open Data Portal

Interns revitalize Delaware's Open Data Portal by building datasets and presenting their contents in innovative ways.

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2023 VSO Excellence Award Winner: Denise Formolo

Learn about her work to change veteran burial in Dickinson County, Michigan.

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5 Core Principles of a Reentry and Workforce Program

To improve workforce outcomes and reduce recidivism, focus on five principles of a reentry and workforce program.

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The Right SaaS Partner Can Make All the Difference

Ask potential SaaS partners these discovery questions to better understand their approach and the impact on you.

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Make Police Reporting Easier

Spend less time writing reports and more time proactively policing.

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Implementing AI: A Step-by-Step Guide for Your Court

Implement AI in your court using a using a crawl, walk, run approach with this step-by-step guide.

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Permitting Software for Government: 8 Features You Need!

Uncover the software features every government needs to streamline the permitting process and improve user experience.

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A New Era of Police Reports

Police reports are less tedious with modern technology.

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2023 VSO Excellence Award Winner: Bryan T. Brown

Learn more about his innovative efforts with veterans in Chisago County, Minnesota

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Unified Case Management Streamlines Processes

A centralized approach to handling all aspects of cases and complaints, from initial intake to resolution.

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The Influential Impact of Connected Technology on Society

Effective information-sharing through connected technology can have an influential impact on society.

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What to Know About a SaaS Model for Your Cloud Solutions

As justice agencies consider the cloud, there are five important factors to know about a SaaS model.

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Unblocking Justice: AI Solutions for Common Court Challenges

Courts face four hurdles, and non-generative AI is emerging as a leader in transforming traditional practices.

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Courts & Justice: Celebrating the 2024 TEA Winner’s Circle

Eight agencies were recognized for their excellence in developing, deploying, and maintaining innovation.

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Keep Fire Crews Healthier Utilizing Technology

Explore the role technology can play in reducing risk and improving safety for first responders.

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3 Ways Inspection Software Improves Firefighting

Explore the vast benefits of fire inspection technology and how it's helping agencies improve outcomes.

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Firefighting Over the Decades: Medical vs. Fire Calls

Explore the demand for EMS calls and the partnership between fire agencies and paramedics.

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Is the Modern-Day 911 System Equipped for the Future?

How has the 911 system changed over the years and what can first responders expect in the future?

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5 Ways to Reduce Risk With Fire Pre-Plans

Explore the benefits of pre-plans within fire technology.

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Why Proper Training Is Crucial for Improved Outcomes

Discover the importance of proper training aimed at helping agencies utilize their tools to the maximum.

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Navigating AI: A Beginner’s Guide for Court Professionals

Understand AI applications, the difference between generative and non-generative AI, and the benefits of AI to courts.

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Connect 2024 Crosses the Finish Line

Connect 2024 crossed the finish line on Wednesday after four full-throttled days of learning, networking, and fun.

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The Learning Journey at Connect 2024: Transforming for Tomorrow

TV celebrity and author Jeff Henderson, captivated a packed auditorium with his story from drug dealer to celebrity chef

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Start Your Engines for Connect 2024: Transforming for Tomorrow

The charge at the starting line of Tyler Connect 2024: Transforming for Tomorrow was electric as thousands gathered

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Commemoration, Obligation, and Celebration on Memorial Day

How do we honor those who have died in service to our nation? What are our obligations to those left behind?

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Emergency Response Aligned for Large CAD Consortium

Read how Summit County improved operations by consolidating onto one solution

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Improve Fire Response Safety With These 4 Tech Enhancements

Better access to information leads to improved safety and incident outcomes.

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Arrive More Prepared for a Fire Response

Pre-planning helps prevent fire crews from going to an incident sight unseen.

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Call Center Transforms Operations With Tyler’s Fire Suite

Explore the benefits Lorain County 911 experienced with an updated fire suite.

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Cloud-Powered Policing: Jersey Village’s Journey

Explore the benefits that Jersey Village has experienced after moving to the cloud.

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Laredo PD Saves 24 Hours of Time on Each Investigation

Explore the many benefits the Laredo PD has experienced with cloud-hosted records solutions.

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Enhancing the Public’s Perception of Jury Duty

How modern jury management software helps courts create timely, frequent, and clear communications for your jurors.

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Mobile Comms Vehicles Aid in Multi County Tornado Response

An Indiana agency used tech-equipped vehicles to coordinate a mobile response effort across two counties.

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K-12 Cybersecurity Funding: What Districts Need to Know

Learn about state and federal funding resources designed to strengthen school cybersecurity.

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2023 VSO Excellence Award Winner: Jessica McClellan

Learn more about Jessica's exemplary work with veterans in Stark County, North Dakota.

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Streamline POC State Background Checks

Tyler's centralized solution boosts efficiency and enhances public safety.

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Celebrate National County Government Month 2024

Discover how Tyler's digital solutions modernized county systems and improved public services.

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Building Trust Through Effective Case Management

Create an environment of trust with effective workforce case management.

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Eclipse Readiness: Agencies Gear Up for Safety Challenges

Agencies prepare for eclipse safety challenges, ensuring readiness for unprecedented population surge.

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Cyber Defense: Local Governments Weigh In

Read how two local government leaders improved their cyber resilience with Tyler's cybersecurity solutions.

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New Mexico Governor’s STEM Challenge 2024

Ryan Labbe, general manager of Tyler's New Mexico team, reflects on this year's New Mexico Governor's STEM Challenge.

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Future-Proofing Government Through Technology Modernization

As technology advances, agencies face a decision: maintain old legacy systems or invest in modern technology.

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Celebrate Open Data Day 2024

Explore how Tyler clients are using Tyler’s data platform to make data-driven decisions.

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How Governments Can Secure Networks With Federal Funding

Learn how the federal government is providing funding for local governments to improve their cybersecurity.

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Simplify Student Transportation Staff Training

Learn about new training functionality available with Versatrans or Student Transportation.

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The Challenge of Connecting Multi-Vendor ERP Solutions

Learn the advantages of an integrated ERP system compared to a multi-vendor system connected via APIs.

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Empower Federal Law Enforcement with Modern Case Management

Modern case management lets federal law enforcement stay ahead in the fight against crime.

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District Goes From Cumbersome to Convenient With Cloud

Hermon School Department in Maine found increased flexibility, accuracy, and access with cloud-based finance software.

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6 Tips for Managing School Finances in a Shifting Economy

School business officials shared their strategies to cope with inflation at the 2023 Intl ASBO Annual Conference & Expo.

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Equity and Access for Urban and Rural School Districts

Northwest Regional Education Service District provides flexible business services with a paperless ERP system.

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Rapid Deployment Meets Resident Demand

When policy change prompted the need for new services, Nebraska leaped into action.

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District Finds Flexibility and Peace of Mind in the Cloud

Nampa School District gained more than data security after a cyberattack prompted their move to the cloud.

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Public Safety Embraces Cloud Tech for Enhanced Efficiency

Explore how public safety agencies leverage cloud tech for streamlined operations and enhanced collaboration.

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Doing More With Less in Public Safety

Discover how telecommunicators do more with modern technology that includes video sharing capabilities.

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How Live Video Transforms Situational Awareness

Discover how video sharing with 911 improves situational awareness for telecommunicators and first responders.

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Transform Your Impact at Tyler Connect 2024

Tyler is empowering the public sector with tools, networking, and celebration at Connect 24: Transforming for Tomorrow.

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Best of the Tyler Blog From 2023

Reflect on insights from 2023 on the power of technology to connect, protect, and benefit our communities.

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Better Communication and Service for Families and Staff

Sherwood School District's suite of student transportation tools empowered game-changing efficiencies.

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Key Takeaways From National League of Cities 2023 Conference

Digital government, cybersecurity, and more! Explore what’s trending in city government from the 2023 NLC Conference.

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Creating a Better Payment Experience for Everyone

Check out our webinar blog where we discuss ways to enhance the government checkout experience and so much more.

 

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Addressing Unmet Technology Needs in 911 Centers

Explore some of the most common unmet technology needs within 911 centers.

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The Critical Role of Video-Sharing in Emergency Responses

A dispatcher having visual data from a caller can be a game changer. Explore the importance of video messaging.

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Harvesting Court Data Points to Grow Transparency

Discover four key advancements in justice analytics technology helping to connect justice partners.

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How Paperless Onboarding Helps Meet Tight Deadlines

Renton Regional Fire Authority keeps up with their workload and new-hire expectations through technology.

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Imagery in Incident Response

Live video streams in 911 provide dispatchers with visual data, enabling them to make more informed decisions. 
 

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Preparing for the Future of AI in Government

Quality data and a solid data foundation will be key for riding the wave of AI in government.

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Data and Decision-Making: The Measure, Fix, Prevent Approach

Learn how clear objectives, the right approach, and the right tools maximize the value of data-sharing in government.

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Navigating the Sea of Government Data Integration

Learn how out-of-the-box data integration turns scattered data islands into a navigable map for operational visibility.

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The Basics of Change Management

Learn the basics of change management to ensure project success.

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Dispatch Roles: Leading From the Console

Telecommunicators' influence on their agencies extends far beyond the initial dispatch.

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Agency Locates Two Wanted Vehicles in One Day With LPRs

A Kentucky agency is using automatic license plate readers and CAD functionality to find vehicles on the run.

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What to Look for in a Computer Aided Dispatch System

In this Q&A with dispatch professionals, learn what features set a strong CAD system apart.

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Key Cannabis Licensing System Priorities

Looking to set up a cannabis licensing system? Here are a few key priorities.

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Court and Law Enforcement Team Up Using APIs

Kane County Circuit Court and its IT Department worked with law enforcement to automate the criminal initiation process.

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The Cloud Experience: Improving Government Services

Key questions and metrics to consider when planning and evaluating your cloud journey to optimizing government services.

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Tap Into Federal Funds to Improve Cybersecurity

Learn more about federal aid for cybersecurity in the public sector.

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Does the PWFA Affect Your Reasonable Accommodation Program?

Examine how the 2023 Pregnant Workers Fairness Act impacts your reasonable accommodation processes.

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Mobile Data Collection Modernizes Federal Law Enforcement

Modern mobile data collection lets officers collect, analyze, and act upon real-time data in the field.

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ERP Cloud Transition Paves the Way for a More Agile Future

Using ARPA funds, the city of Jonesboro, Georgia invested in a more accessible, flexible, and secure ERP solution.

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How Paperless HR Processes Build Trust in Data Accuracy

SAU 14 Epping Schools transformed their HR processes to make personnel reporting and budgeting transparent.

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5 Things to Know About Cannabis Licensing Systems

Cannabis regulation continues to evolve. The right system makes navigating change simple. Here's what to look for.

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Scalable Solutions Connect a Growing City

The city of Grovetown, Georgia improved services for their community with automated, cloud-enabled financial processes.

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Is it Time for Your County to Move to the Cloud?

Moving to the cloud can offer numerous benefits to offices that manage land and official records.

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How to Add Value to Your Program Integrity Initiative

Implement effective case management to add value to your Medicaid program integrity initiative.

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Harnessing Data and Insights for Community Development

How planners use data and technology tools to make data-driven decisions that help solve their locality's problems.

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Need a Substitute Teacher? Here's How Technology Can Help

A school business expert and former teacher shares four ways a digital staffing solution can help any school.

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Connecting Vendors: Data Integration for K-12 Transportation

Learn how K-12 transportation systems and vendors are brought together through Onboard iPaaS.

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Enhancing Access to Services in Local and State Government

Get questions and starting places for embarking on more accessible and equitable public services.

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6 Key Dimensions to Enhance the Digital Resident Experience

Building a resident-centric future involves digital identities, personalization, payments, and connectivity.

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Improve Implementations with Effective Change Management

A Tyler Tech change management professional shares tips on reducing the pain of software implementations.

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Single Vendor Solution Yields Greater Supervision Outcomes

How you build your interface is key to connecting justice partners and achieving greater supervision outcomes.

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Nine County CAD-to-CAD System Embodies Connected Community

Through a connected CAD system, seven Pennsylvania dispatch centers spread across nine counties are able to share resources.

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Responders Save Lost Hunter Using Caller Location Data

Responders in McCracken County, KY, used NG911 technology to locate and rescue a lost hunter unsure of his location.

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How a Cloud Solution Brought Consistency to City Utilities

Cloud hosting offers many benefits to the city of Chaska, Minnesota.

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Award Winners Deliver Online Community Development Services

Savvy municipal leaders fine tune community development with online tech for project visibility and digital workflows.

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The Dilemma Posed By Non-EEO ADR

Numbers are rising, so it is time to decide: what should your non-EEO ADR program look like, and where should it live?

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How Governments Can Keep Up With Payments Trends

As payment options shift, using an end-to-end solution offers flexibility and efficiency.

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One CAD System, Multi-Jurisdictional Benefits

These Connecticut emergency communication centers are doing more with less by utilizing a shared CAD instance.

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Get Eyes on the Scene Instantly With Real-Time Watch Center

Beverly Hills PD uses drones, cameras, and futuristic technology to get eyes on an emergency within moments.

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Online Web Portal Makes it Easier to Build, Live, and Grow

Onslow County, North Carolina, manages growth with a robust web portal. Project data helps realtors and homebuyers.

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Maximize Impact: Summer Data Optimization Strategies

Strategies to maximize the impact of summer gov’t projects, including data catalog cleanup and metadata/tag audits.

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From 1972 to an Agile Online Case Experience: First Steps

Hear how a Colorado court cultivated online tools to better serve defendants, staff, and justice partners.

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Record-Setting Connect '23 Comes to a Close

As the largest ever Tyler user conference ends, check out the highlights in attendees' own words.

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Connect '23: Learning and Motivation Highlights From Day 2

Day 2 highlights from Tyler's annual user conference in San Antonio, with guest speakers and hands-on sessions.

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Looking to the Future at a Record-Setting Connect 23

Tyler Technologies’ annual user conference is underway in San Antonio. Read on for highlights from day 1!

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Boosting Government Transparency: Recent Initiatives

Government officials recognize the importance of utilizing data to enhance efficiency and increase transparency.

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Increasing Community Engagement Begins with a Plan

Growing engagement requires a plan that aligns community benefit messaging, your resources, and your community’s makeup.

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Three Ways Tyler Honors & Empowers Law Enforcement Officers

Tyler's support of law enforcement goes beyond our software solutions.

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How to Combat Real Estate Scams With Homeowner Alerts

This easy-to-use tool can notify property owners anytime there’s a filing in their name to prevent real estate fraud.

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How Governments Can Offer Worry-Free Payment Options

A government-focused solution simplifies working with multiple vendors and ensuring compliance with payment regulations.

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Reducing Fatal Overdoses in Growing Epidemic

Discover how the Macomb County Sheriff’s office uses Enterprise CAD to reduce overdoses.

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Lightning Strike Causes Six-Alarm Fire

METCOM 911 sends a multijurisdictional response to a six-alarm fire in Oregon using Enterprise CAD.

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How and Why Online Solutions Meet Constituent Expectations

Digital workflows and 24/7 online access are the new service standard.

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Barbados Embraces Tech to Advance Supervision Operations

Discover how an island country tackled cybersecurity threats and antiquated paper-based process with modern technology.

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How a Community Health Approach Leads to Better Care

Hear from a healthcare expert on the changes to medical care at local, state, and federal levels.

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3 Ways Payment Systems Improve Access and Satisfaction

Learn how providing better payment options can help government accessibility for all

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Five Ways Electronic Citations Help Officers in the Field

Learn how mobile citation software enhances officer efficiency and safety.

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Celebrate Open Data Day 2023

Tyler clients highlight the impact open data has on their community for Open Data Day 2023.

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Navigating 100% Increase in Call Volume During Freak Storm

Learn how Snohomish County 911 used Enterprise CAD to navigate increased calls during an unexpected wind storm.

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Five Ways Assessment Offices Can Modernize Using Technology

Ever wondered which technologies work best in property assessment offices? This blog uncovers key tools and practices.

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Four Reasons Why Virtual Court is Here to Stay

Read how multiple courts across the country continue to benefit from modern virtual court software.

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3 Ways Even Small Cost & Time Efficiencies Mean Huge Savings

How one city's online permitting software saved staff and constituents time and money.

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3 Ways to Use Technology for Building Community Engagement and Trust

Use innovative community development software for convenient online services and virtual inspections.

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Connect 23 Promises Big Ideas, Training, and Yes, Connection

First time coming to Connect? Welcome! Previous attendees’ experiences will tell you all you need to know.

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Best Public Administration Stories of 2022

Here are the best stories on public administration solutions in the last year.

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Best Justice Stories of 2022

Read the top stories from this year in Courts & Justice and Public Safety.

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Best of Hot Topics 2022

Check out the year's top stories on cloud advantages, connected communities, and resilient governments.

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Best Transformative Tech Stories From 2022

See the top stories, trends, and forward-thinking governments using Transformative Tech solutions.

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Best of the Tyler Tech Podcast 2022

Listen to the most engaging conversations around government tech in 2022.

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Building and Maintaining Public Trust in Good Times and Bad

Building trust is an ongoing journey. Here are 14 ways you can build trust now and when an issue arises.

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Modern Jury Messaging Offers Convenience, Safety

Three courts show how meeting juror’s needs makes for an easier, less stressful selection process.

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Courts Go Cloud-First To Put Customers First

Court leaders share how and why they’re moving their justice systems forward with cloud-based technology solutions.

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The Shifting Landscape of Government Payments

How to Boost Adoption of Online Payment Tools

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How Technology Solves the Puzzle of Student Transportation

A comprehensive solution helped Orchard Farm School District transform student transportation.

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How Automated Payments Save Schools Time, Money, and Sanity

The Dubuque Community School District reinvigorated their accounts department with automated vendor payments.

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Connecting Open Data to Decision-Making in Ramsey County

Ramsey County expanded county-wide efforts to connect open data and internal data sharing to government decision-making.

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Using EEO Expertise To Fight Workplace Harassment

How federal agencies can leverage their existing EEO software and processes to fight harassment.

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Digital Court Software Ensures Smooth Case Handoff

The Choctaw Nation’s dynamic digital solution ensured a handoff of 200 court cases with no delays in justice.

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New Board Offers Support for Justice Solution

An expert panel will give feedback and experience for the Municipal Justice court solution.

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The Starting Point for Better Government

Stockton, CA, leverages its existing data for success, particularly in the area of performance measurement.

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How Is Data a Transformative Asset?

Use an enterprise approach to data to promote collaboration and strengthen decision making.

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3 Integrated Finance Solutions in a Single ERP System

From budgeting and procurement to reimbursements, a scalable accounting system can empower finance workflows.

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Safer, More Efficient Bus Routes With Cutting-Edge Tech

Mount Airy City Schools used mobile technology to make bus transportation safer during the pandemic.

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Technology Drives Innovation and Efficiency in Courts

Seabrook, Texas, kept their backlog at zero and cut failure-to-appears in half after adopting a virtual court solution.

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Data Helps Dallas Manage E-Filing Growth

Leveraging data helped Dallas County improve staff efficiency and service of the e-filing process

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Sean’s K-9s Fund Dogs, For a Cause

This California nonprofit has placed 30 dogs with law enforcement agencies around the country.

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A Midsize County Making a Texas-Sized Impact

The Austin County Sheriff’s Office lends its expertise to local, state, and federal agencies.

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Catching Criminals Across Jurisdictions

Discover how Kansas agencies created the 'Metro Project' to catch criminals across jurisdictions.

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State of Phishing with MITRE ATT&CK

Behaviors and techniques used by advanced persistent threat (APT) groups through the entire lifecycle of a cyber attack.

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Improving Performance With Data

Get local government expert advice on how to ensure high performance and drive change.

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Use Data to Increase Public Trust and Engagement

Using data already on hand can measurably increase public engagement and improve public trust in government.

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3 Key Steps to Make Data Actionable

Take these steps to get the most out of existing tech investments while expanding capacity to put data to use.

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Data Analytics Reduces Incarceration

Learn from one county acting to reduce recidivism and increase access to mental health services.

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Tyler Client Support

Through Tyler Client Support, clients get access to documentation, live support, online training, and more.

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Five States That Streamlined the DMV Experience

Learn how Idaho, Kentucky, Louisiana, Maine, and Mississippi transformed the digital DMV experience in their states.

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Virtual Court Inspires Leadership in Service and Equality

Alvin, Texas, leveraged virtual hearings as a jumping off point to lead other cities in modernizing their courts.

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Can recidivism be solved with technology?

Learn how a digital solution offers incarcerated individuals the opportunity they need to be successful after release.

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How IT Can Lead Government Innovation

IT departments can lead the way in adopting modern integrated ERP solutions. 

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How to Approach Cannabis Regulation From Industry Experts

Marijuana regulation leaders share resources for states navigating the fluid waters of the cannabis industry.

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Streamlined Traffic Ticket Process Helps Fast-Growing County

Learn how a digital traffic ticket solution helped Glynn County police, courts, and clerks.

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Manual to Modern Supervision

Upgrading from a traditional legacy mainframe system to cloud-based solutions in Supervision yields several benefits.

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A Safe Harbor For Youths

In Clark County, Nevada, several community partnerships lend a helping hand to foster better outcomes for youths.

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Five Solutions to Improve Supervision Outcomes

Discover how supervision agencies are gaining better insights, decision-making, and outcomes by leveraging technology.

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Morgan County: Connected Successes

Integration of new technologies in jails is at the forefront of reducing recidivism.

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Cloud Advantages Help Government Resiliency

Learn four ways cloud technologies empower governments to take on new challenges.

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Why Citizen-Driven Web Design Matters

How Tyler's Maryland and Mississippi offices implemented citizen-driven design elements into their website redesigns.

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Women in Cybersecurity See Positive Growth

Cybersecurity executive Danelle Daly encourages increased equality, while highlighting success.

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A Peer-Tested Approach to Virtual Court

Learn five lessons from pioneering courts that paved the way for successfully implementing virtual court solutions. 

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4 Ways State Parks Use Technology for Inclusive Experience

See how California State Parks leverages new solutions as crowds grow and diversify.

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Move to Open Data Reshapes Transportation Plan

An interactive site brings Virginia’s Public Transportation budget and grant information to the public and partners.

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Dispatchers Keep Answering Calls During Hurricane

During a massive hurricane, an agency stayed connected, providing service, even during its own crisis.

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Navigating Winter Storms With Tech

Learn how Calvert County utilized technology to provide service during a winter storm.

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Maine's Reservation Solution Gets Mainers Outdoors

Learn how Maine’s campground reservation solution helps residents get outdoors.

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Inspection Process Streamlined With Tech

Explore how Clinton Township Fire does more with less in the fire inspection world.

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Harnessing the Power of Data

Learn how data is providing insights for state and local governments. 

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Build Government Trust With Data

Avoid transparency for transparency’s sake. Data leaders discuss policies to increase trust in government.

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Choctaw Nation Expands Judicial Service

A tribal nation provides an expanded justice blueprint.

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Connect 2022 Crossed the Finish Line

After three days of amazing experiences, the checkered flag came down in Indianapolis for Connect 2022.

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Connect 2022: Learning Leads the Way

Live interactions fueled the learning as Connect approached its final day.

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Revving up Connect 2022: Forward Together

Tyler waved the starting flag in Indianapolis as Connect 2022 opened in person with energy, optimism, and togetherness.

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Future-Ready Service Delivery

Virtual solutions can improve operations and serve all stakeholders.

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Sharing of Cyber-Related Incidents to Become Mandated

Learn how the recently passed CIRCA Act of 2022 will require state and local governments to report on cyber incidents.

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How the Cloud Can Transform Courts

Learn five ways the cloud can help courts improve.

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From Docket to Payment: New Virtual Justice

Advanced virtual solutions improve court operations and meet the growing technological needs of communities.

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Springfield, Oregon: Ahead of the Virtual Curve

When most government buildings closed, Springfield stayed ahead of the curve and held hearings at the click of a button.

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Not Your Mother’s Traffic Court

The story your mother tells about her latest traffic ticket now features a modern virtual process.

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Three Steps to Modernize Your Justice System

The game plan for court modernization includes three steps that focus on planning, technology, and people.

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Three States That Simplified Filing

Learn how states modernized tax season with convenient, secure online filing solutions.

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Text Me: A New Way to Engage Defendants

How text notifications resulted in a 22% reduction of open court cases.

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Tyler Technologies Launches Packaged Cybersecurity Suite

Tyler launches packaged cybersecurity solution services suite to align with client cybersecurity and operational goals.

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The Future of Justice & Cybersecurity

Two security incidents led one county to the cloud.

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Q&A: State of the Union & Opioid Crisis

Read the Q&A with Prescription Monitoring Product Strategy Director Christie Frick.

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Four Key Metrics for Courts

Courts can move from just collecting data to using the insight it provides.

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FBI Prepares for Russian Cyberattacks

The FBI warns of an increase in probable cyberattack backlash against the U.S.

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Getting Started With Medicaid Reporting

Learn how to organize and submit Medicaid data to support your students’ needs.

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Court Language That People Understand

Plain language is necessary to help self-represented litigants navigate court complexities.

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How are cities using the cloud?

Find out how city IT leaders are approaching the cloud for future stability.

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Online Mediation Offers What Courts Can’t

How one county expanded access to justice to help its residents avoid lengthy delays. 

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Is your city ready for the cloud?

Use this checklist from NLC to ensure a successful move to the cloud.

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The Value of Security Awareness Training

Learn what it is and why it’s crucial that your organization practice it.

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Federal Agency Aided by Key Partnership

Partnerships matter. Find out how one helped a federal agency.

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Tips to Grow Your Substitute Pool

Best practices for K-12 leaders to find, engage, and retain subs.

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How to Modernize Data Systems, Processes

How can leaders maximize investments in data to achieve policy goals?

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Celebrate Open Data Day 2022

Discover inspiring success stories from open data champions.

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2 Key Future Law Enforcement Themes

Find out what the future holds for effective public safety.

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Same Tyler Products, New Names

Tyler's products are getting new, simplified names.

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Why does self-service help us all?

Self-service capabilities make life easier for governments and those they serve.

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2021/22 Cyberattack Trends & Projections

2021 Cyberattacks, where we’ve been and where we are headed in 2022.

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How to Build a Connected Community

Connected Communities are strong communities; learn how to build yours.

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How CO Elevated Community Support

Tyler Colorado prioritized community support in pandemic-era website redesign.

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Is the cloud-first future here?

Governments should refocus on making operations smarter and more sustainable.

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‘Tis the Season of Cybersecurity

Tyler's corporate security team shares why the holiday season is considered a "prime opportunity" for cyberattacks and how you should prepare.

 

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Best Enterprise Stories of 2021

Get top stories about keeping governments, schools, and communities running strong.

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Best of Transformative Tech

Get the top stories on how governments are modernizing and becoming more secure.

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How Virginia Made Service Access Easy

Tyler Virginia reimagines essential service website for easier access.

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2021 Review: Data as a Strategic Asset

See how cities, counties, and states put data to work on important issues.

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Best of Hot Topics 2021

Check out the year's top stories on equity, engagement, ARPA funds, and more.

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QR Code Security Concerns

Learn about the newly popular QR codes and the security impacts they can have.

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Congrats 2021 Digital Cities

Learn more about Digital Cities Survey winners who are Tyler clients.

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Data-Driven City Improves Performance

Data helps deliver better, faster, and smarter services.

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Best of the Tyler Tech Podcast 2021

Don't miss these top stories about government difference-makers in 2021.

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Inside ELGL's Digital Government Series

Get top tips from six local leaders from the ELGL webinar series.

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Digital Evidence Boards Help Solve Cases

Digital analysis can help connect people, places, and crimes in seconds.

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Data, Equity, and Policing

Data can help create a new vision of justice and public safety.

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Tyler Honored in 2021 W³ Awards

Tyler received 22 awards for excellence in digital government content.

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Cybersecurity: Evolving and Learning

A recap of the biggest lesson learned at the 2021 CyberCrime Symposium.

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Reducing Recidivism With LEAD Program

Cheyenne PD is reducing recidivism with law enforcement-assisted diversion.

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The Future of Resilience: Cybersecurity

Learn two key takeaways from our recent CyberCrime Symposium.

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How Records Help Select LEAD Candidates

LERMS helps LEAD program managers select candidates more quickly.

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3 Ways GIS Helped Horry County, SC

GIS data elevates user experience and improves planning processes.

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Using CAD Alerts to Decrease Recidivism

Learn how LEAD participants benefit from CAD alerts.

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7 Payment Automation Myths

Payment automation is on the rise so are the myths surrounding it.

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Genealogy Clues Found in Land Records

How self-service helps facilitate secure access to historical county records.

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Exclusive Q&A With AWS and Tyler Tech

Find out how cloud-enabled solutions help Tyler's clients.

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Enhancing Engagement in Development

Driving virtual community development is key to community success.

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Modern Policing, Safer Communities

Using modern policing tactics and integrated data, agency arrests armed suspect.

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How Insights Fuel Confidence, Recovery

A new online dashboard strengthens public trust and provides key insight.

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Why More is Possible in the Cloud

Cloud-based solutions are the best bet for future stability and success.

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Cyberattacks 101: Spear & Whale Phishing

Learn about targeted spear and whale phishing and how to avoid these.

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What’s the opportunity in the cloud?

The public sector's future is in the cloud: find out why.

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Overcoming Hurdles for Fair Taxation

Ingenuity helped a tax commissioner handle a last-minute tax change.

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Cyberattack Response and Recovery

Plan the best incident response to get back to business as usual quickly.

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Zero Trust Architecture Keeps Us Safe

Learn what zero trust architecture is and how you can use it to stay secure.

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New Defenses for Cybersecurity

What two actions represent a new approach to cybersecurity?

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Scaling the Use of Real-Time Open Data

Learn how states and counties use federated data to gain real-time insights.

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Managed Threat Detection in Schools

Districts can track network activity 24/7 without adding staff.

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How Wisconsin Provides Better Service

Wisconsin leverages packaged business capabilities for service success.

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How One County Modernized in the Cloud

This TEA winner transformed operations with new cloud solutions.

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IAAO 2021: A Brief Recap

Missed IAAO? Get the highlights here.

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Online Assessment Appeals Manage Surge

Learn how one appraisal district handled a 25% jump in appeals.

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3 Ways to Empower Your Operations

Financial officers can connect government purpose with outcomes.

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CT Open Data Fuels Pandemic Decisions

Open data empowers CT residents with essential COVID-19 information.

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Fixing Land Development Pain Points

Strategic land use means aggregating the right data for smart analysis.

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5 Building Blocks of Government Agility

What considerations comprise the building blocks for government agility?

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Share Regional Data Work With Peers

Cities of New Orleans and Memphis collaborate in Community of Practice webinar.

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Award-Winning Paperless Invoicing

Digital workflow management improves payment processes across departments.

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Regulatory Agencies & Online Complaints

Regulators can anticipate and work to prevent issues with online complaints.

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Enhancing School District Cybersecurity

A layered security approach can make district data safer.

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Is multi-factor authentication enough?

Learn how to combat multi-factor authentication attacks and keep your data safe.

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Leverage Events for Modern Tech Adoption

Leverage events for proactive service models.

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Incident-Based Crime Reporting Explained

Public safety experts cover the new reporting standard's impact on governments.

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An Introduction to iPaaS

Learn how iPaaS can support K-12 transportation departments.

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Driving Digital Inclusion

It's time to make digital inclusion a part of any public sector tech strategy.

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COVID-19 and Medicaid Fraud

Program integrity units have new Medicaid fraud types to fight due to COVID-19.

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Winning Asset Management Integration

New enterprise asset management improves financial oversight.

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ARPA Supports Security Modernization

Strengthen your program, build cyber resilience via this strategic opportunity.

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Cybersecurity Executive Order Key Points

A new executive order re-writes how government approaches security.

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3 PBC Approaches

Learn how packaged business capabilities let agencies modernize quickly.

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Fast Solutions, Better Outcomes

Discover how Allen County is resolving issues quicker with 24/7 Tyler support.

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K-12 Transportation Scalable Successes

These winning uses of transportation tech hold great promise for the future.

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3 Keys to Vocational Rehabilitation

What is Vocational Rehabilitation, and what tools do VR counselors need?

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CIOs Can Drive Digital Transformation

CIOs are uniquely positioned to drive success through human-centered design.

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K9 Tyler Sniffs Out Large Drug Bust

Police K9 with the Cheyenne PD helps her handler sniff out a large drug bust.

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New Ways to Manage Outdoor Recreation

Manage outdoor recreation pressures that are growing along with the crowds.

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Award-Winning Jury Communications

TEA winners used creative jury communications to stay connected and safe.

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Preparing With Interactive Training

Learn more about the benefits of Tyler University.

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eRecording and a Strong Partner Network

Partners make eRecording for county offices seamless for residents and staff.

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Cyberattacks 101: SEO Poisoning

Most organizations use SEO; learn how cybercriminals use it, too.

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First Responders Persevere Amid Pandemic

Discover how Lehigh County used its tech to improve its Covid-19 response.

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Using Tech to Handle a Hurricane

Learn how Lehigh County handled double their call volume during a hurricane.

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5 Benefits of Centralized Scheduling

Learn five ways centralized scheduling helps governments and those they serve.

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Tracking COVID-Related Expenses in Tulsa

Innovative project tracking and reporting helped secure federal reimbursements.

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Expert Interview: The Cloud

Learn what cloud technology means for the future of public safety.

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4 Ways Data Can Advance Your ARPA Grant

Get the four ways data can help advance every government’s ARPA programs.

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Is Your Agency Ready For the Cloud?

Learn more about the myriad of benefits of moving to the cloud.

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Open Data Helps Target COVID Relief

Allocate and measure recovery funds’ impact using accurate, accessible data.

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Business Email Compromise: What to Know

Get tips to avoid this potentially financially devastating cyberattack.

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Connecticut’s Award-Winning Data Use

Connecticut’s Open Data Portal guided decision-makers through COVID-19.

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In Mississippi, Residents Skip the Line

Online appointment scheduling can help departments transform customer service.

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Maintaining High Service During Growth

Temecula, CA, embraces challenges and opportunities from rapid growth.

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San Francisco’s Central COVID Response

A new COVID-19 data and metrics hub facilitated easy internal data-sharing.

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Cyberattacks 101: Scareware as Malware

Learn what the average scareware attack looks like and how you can avoid it.

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Flexible, Online Public Safety Training

Ascension Parish Sheriff's Office demonstrates the importance of eLearning.

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Training Boosts Positive Outcomes

Agency in Virginia speaks about their experience with eLearning.

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Protecting Your Email from the Elements

How should you protect sensitive information in emails?

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Tech Language for Regulators: Portals

What’s a regulatory access portal, and how does it help regulators and licensees?

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Key Opportunities in Post-Pandemic Tech

How can ARPA funds enable future stability and success?

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Marriage License Applications Go Online

Is a virtual marriage application process possible?

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Use a Risk-Based Cybersecurity Approach

Learn the elements of a holistic cybersecurity strategy.

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Driving Digital Community Development

Get expert insights from Marco Island, Florida, and Los Angeles County, California.

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ARPA Supports Necessary Tech for Schools

Learn how ARPA has supported tech investments helping schools during COVID-19.

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Elevate HR Value With Employee Access

Learn the importance of providing employees, managers, and applicants with access.

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4 Federal Data Sources for Recovery

Access to federal open data APIs facilitates smarter recovery strategies.

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Blockchain and County Recording

How can blockchain impact recording processes?

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How Tech Can Solve Appraisal Challenges

What alternative appraisal options will remain post COVID-19?

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Benefits of SaaS for the Public Sector

Learn how SaaS delivers security, innovation, and fairness to government.

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Transforming Community Development

Community development is an area of opportunity for online citizen engagement.

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Road Rage Suspect Identified in Minutes

Chicago area agency uses RMS system to locate a suspect in less than 5 minutes.

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Ramsey County's Winning Data Initiative

Explore Ramsey County's interactive tools that report out on timely topics.

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Why a Single-Vendor Payment Solution?

An integrated payment/cashiering solution replaces complex multi-vendor systems.

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Credit Card Skimming Attacks

Learn the basics of credit card skimming so you can protect your finances.

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How Data Aids Global Child Welfare

A unique NGO maximizes data to solve a critical humanitarian issue.

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What We Learned From Connect 2021

Get the noteworthy highlights from Connect 2021.

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Better Together: Data and Decisions

How can assessing offices have confidence in the accuracy of their data?

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Experts Talk: Smart Use of Relief Funds

Tyler Kleykamp and Mark Funkhouser discuss best relief fund use.

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Preventing Property Fraud

Automated oversight prevents property fraud and benefits recording office staff.

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Regulatory Software is a Hit for PSCs

How oversight solutions make Public Service Commissions the star.

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Tech During COVID-19 and Beyond

Consider these ideas when moving tech investments into the future.

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Tracking COVID-19 With Records

Maine Judicial Branch tracks COVID-19 cases in its courts using LERMs.

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Why You Should Backup Your Data

Learn from a real-world example the importance of backing up your data.

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Tyler Clients Among GovTech Top 25

Find out which Tyler clients made this year's GovTech Top 25.

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Interns Enrich Performance Program

Internships grow department’s capacity and recruit strong employment candidates.

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Humor, Grit, and Ethics at Connect

Get highlights from speakers Steve Martin, Megan Leavey, Natalie Evans Harris.

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Cybersecurity Insights From Connect

Learn top security tips from two nationally recognized cybersecurity experts.

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A Conversation With Associations

NLC and NACo executives share insight with Connect attendees.

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Unlock the Potential of Every Generation

How can local gov engage and serve all generations? Find actionable tips.

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7 Ways Law Enforcement Should Use Tech

Modern law enforcement requires innovative technological solutions.

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Connect General Session Highlights

See what happened today in Connect's first product-based meetups.

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Connect 2021: Virtually Possible Begins

See what happened and learn what's to come as Connect 2021 kicked off.

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Body Cameras Help With Records Accuracy

Agency improves the accuracy of record management with police body cameras.

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Making the Transition From Paper to Tech

Public safety agency improves data-sharing by digitizing manual processes.

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Cyberattacks 101: Man-in-the-Middle

Tips to defend against cybercriminals eavesdropping and intercepting your data.

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Records Help Court Foil Gunman's Plot

State of Maine Judicial branch share data to foil a gunman’s violent plot.

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Integrated Data Keeps Agencies Connected

Public safety CAD software helps agencies stay connected through data.

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Two Cyberthreats Agencies Must Recognize

Supply chain risks and nation state attacks pose real threats to agencies.

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Cyberattacks 101: Stalkerware as Malware

Learn what stalkerware is and how you can defend against it.

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How Contact Cards Protect Communities

First responders create contact cards for vulnerable members of the community.

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Key Connections: Assessment & Recording

What pain points are resolved when assessment and recording offices connect?

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Dispatcher Use Clues in Domestic Dispute

911 dispatchers use computer-aided dispatch to respond to a domestic dispute.

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Unique New Take on Assessor Reports

Ramsey County, MN, increases transparency and ROI with data storytelling.

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Agency Shares Tips for New Technology

State of Maine Judicial shares tips for how agencies can update technology.

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Cyberattacks 101: Cross-Site Scripting

Learn about XXS attacks and discover how you can defend against them.

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Serve Residents Through Perf. Management

Pinellas & Fulton Counties leverage performance management across departments.

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American Rescue Plan: The Numbers

We breakdown funding details for states, counties, cities, and towns.

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3 Data Storage Technologies Explained

Compare at-scale data storage options and find which best supports your project.

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Tech Language for Regulators: Analytics

For regulators, reports and analytics lead to transparency and accountability.

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Equity and Recovery Resource Round-Up

See 10 top stories for equity and recovery, plus the American Rescue Plan’s role.

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Why Vendor Risk Management Matters

Lessons from the SolarWinds attack on why managing third-party risk is critical.

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Security Beyond the Walled Garden

Tyler's information security officer on security and vigilance.

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How the Cloud Transforms Public Safety

The cloud can transform public safety in four key ways.

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Tyler Celebrates Open Data Day

The annual celebration of open data goes virtual for 2021.

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Safe, Data-Driven Return to School

Brownsburg Community Schools, Indiana, used Versatrans to return to school safely.

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Foreclosure Auction Alignment

Data-sharing can help recording offices manage cumbersome foreclosure sales.

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Agency Uses Tech to Improve Operations

Public safety technology helps agencies modernize their operations.

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How Software Helps Volunteer Fire Depts

Fire dispatch software helps agencies with volunteer fire departments gain access to mission-critical information.

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5 Tips to Secure Your Home Office

Learn the simple steps you can take to keep your network safe at home.

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Tyler Tech, NLC CEOs: Hot Topic Videos

Tyler's Lynn Moore and NLC's Clarence Anthony discuss the future of govtech.

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Data Mapping Helps Curb Crime

Learn how one Colorado agency used digital analysis mapping to reduce crime.

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StocktonStat Shares Performance Tips

Stockton, California, is featured in Tyler’s Performance Community of Practice.

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The Top Cybersecurity News of 2020

Looking back on 2020 so you can stay alert in 2021.

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Importance of Endpoint Protection

Protect against cyberattacks originating on user devices.

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Mayors Convene on Key Issues

Learn key takeaways on equity, cybersecurity, and the economy from the USCM.

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The Value of Land Records and Recording

Learn four ways to improve accuracy of and access to land records.

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How to Increase Cybersecurity Buy-In

Learn how to start the cybersecurity conversation with your stakeholders.

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Two Cities' Digital Channel Success

Two cities show enhanced service through quality digital experiences.

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Addressing Generational Differences

A new survey reveals governments' responses to generational differences.

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What's the deal with IBR?

Take a closer look at incident-based reporting and its importance.

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Why Did Crime Reporting Change?

Discover the importance of reporting data and how it's changed over the years.

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The Push for Incident-Based Reporting

Clark Nethers helps agencies navigate the switch from UCR to IBR.

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A Path for Equitable Service

Fair access to essential government services helps communities thrive.

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Reopening Through Engagement

Strong citizen engagement is key to reopening cities and counties.

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What's next for transportation software?

Learn about the future trends influencing student transportation tech.

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What to Know About Drive-By Downloads

Learn about a technique hackers often use to obtain data.

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Top 10 State CIO Priorities for 2021

Learn the most pressing policy and technology issues facing states.

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Business Continuity Through a Pandemic

Project management and business continuity in the age of COVID-19.

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Transformation for the Road Ahead

Tyler's President & CEO explores managing the public-sector challenges ahead.

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US HHS Releases New COVID-19 Data

Standardized data is available to states, local govs to use in pandemic recovery.

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How Data Kept Us Running in 2020

Local and state government organizations put data to use in 2020.

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Why Cloud-Based Probation Technology?

Learn the top five reasons your supervision system should be cloud-based.

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Boost Community Use of Engagement Tech

Get top tactics for building your community's use of civic engagement tech.

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Tips to Defeat & Respond to Cyberthreats

Cybersecurity experts give advice to help you spot fraud and respond to attacks.

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COVID-19 Resource Round-Up

2020's top COVID-19 innovations provide a roadmap for the work that lies ahead.

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Best of Enterprise 2020

Read the top content from 2020 in Tyler’s enterprise areas.

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Congratulations Digital Cities

Explore the 2020 Digital Cities Survey winners.

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Selecting a School Bus Routing Solution

What's next when you need to find the right student transportation software?

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CARES Act Fund Use: Notable Successes

City and county stories demonstrate creative wins with CARES Act funds.

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Tyler Tech Podcast's Year in Review

Host Jeff Harrell shares highlights and surprises from the podcast’s first year.

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Recording Offices Embrace Self-Service

Self-service options keep the public safe and create valuable efficiencies.

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Top Regulatory Modernization Challenges

Explore challenges regulatory boards face when embarking on modernization.

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CARES Act Funds: Tracking & Transparency

Get new insight around fund tracking, civic engagement, and transparency.

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CARES Act Funds: A New Playbook

Get new insights on opportunity, equity, and ROI related to CARES Act funds.

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What to Know about Location Tracking

Learn how location tracking impacts you and how to protect yourself from it.

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7 Best Practices for Metadata Use

Why your data program is only as useful as your metadata.

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Kansas City's 2020 Sustainability Award

An innovative citywide permitting system receives recognition.

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States Receive Top GovTech Honors

Find out which Tyler clients top the 2020 Digital States Survey.

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Key Questions for Better Bill Paying

Key questions to ask to leverage electronic bill payment.

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Digital Counties Survey Winners

Find out which Tyler clients are Digital County award winners.

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Make Your Leadership Team Cyber-Smart

Educate your leadership team so they can make informed cybersecurity decisions.

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New Generational Research: Bonus Reveals

Research insight helps local leaders respond to generational differences.

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CARES Act Funds: Scalable Successes

Upcoming webinar helps local leaders successfully navigate CARES Act funds.

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Security Questions Leadership Should Ask

Learn the questions leadership should be asking to help build resilience.

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Measuring Your Cybersecurity Program

Learn how to track cybersecurity success so you know what to focus on.

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Cybersecurity Metrics to Care About

Being a resilient organization starts at the top. Learn why.

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Enforcing Parking Laws With Innovation

Agency uses technology to reinvent their parking enforcement process.

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Serving vs. Engaging: The Difference

Younger generations see a distinct difference between “serving” and “engaging.”

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The High Cost of Fractured Technology

Problems arise when systems don't integrate. See what CIOs have to say.

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COVID-19 Challenges Veterans Services

Modernized tech helps Veterans Services deliver benefits despite COVID-19.

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Leverage Agency Data With Social Media

Social media helps create trust, facilitate transparency, and address concerns.

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Celebrating Winning Counties

Find out which Tyler client counties won NACo Achievement Awards.

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Employee Self-Service Can Transform HR

Employee self-service software transforms HR for the better.

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Gen Z and Local Government

Get key takeaways on Gen Z and local government from new research.

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Award-Winning Cities Recognized

Tyler clients are Route Fifty Navigator Awards and What Works Cities winners.

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Working Groups and COVID-19 Recovery

Communities of practice help leaders quickly scale and implement solutions.

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Quick Responses, Smart Dispatching

First responders in Rockwall, Texas, use technology to arrive on scene faster.

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New Generational Insight for Local Gov

New insight for local leaders to best reach, serve, and engage all constituents.

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ICMA Winners: Celebrating Tyler Clients

Learn which Tyler Clients won 2020 ICMA Local Government Excellence awards.

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Online Tax Filing Offers Convenience

Maui County, HI, helps residents conduct county business regardless of location.

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New Generational Research: Top 5 Reveals

Read five surprising findings from first-of-its-kind national research.

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Find Your Next Step to Cyber Resilience

Learn where you stand so you can improve your cybersecurity program.

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Agency's Answer to Ticketing

Agency saves significant time with streamlined ticketing process.

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Agency Makes Inspections Easy Using App

The Rockwall Fire Department streamlined their fire inspection process.

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Dispatcher's Quick-Thinking Saves Hiker

Agency utilizes computer aided dispatch system to find missing hiker.

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Greene County Advances With Updated Tech

An agency is improving their services with advanced technology.

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CAD-to-CAD Services Cut Response Times

Two agencies partner up to provide more efficient service to the community.

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IAAO 2020 - A Virtual Recap

Read about how IAAO's first virtual conference in 86 years was a great success.

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Regulators Top 4 Lessons From COVID-19

What lessons can regulatory agencies take away from the COVID-19 crisis?

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Inspired Communities Operate Virtually

Explore communities realizing benefits from virtual solutions.

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Maximizing Asset Value

Financial and operations data help governments get the most value from assets.

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Why You Need Strong Passwords

Learn these common password attacks so you can you defend your network.

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5 Steps to Find the Right Tech Partner

Use these five steps to find the best long-term fit.

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Success Through Open Book Management

Integrated financial software gives all county employees access to data.

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Your Guide to Data Storytelling

Follow this framework to help you master the art of data storytelling.

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3 Resources for Local Governments

Here are three things that have helped the city of Auburn, Maine, thrive.

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Open Data Basics for Federal Agencies

Federal open data law takes the guesswork out of decision-making.

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Innovative Ways to Share Election Data

Learn about the best of counties and states leading with open data to share election info.

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PerSec Tools for Agency Hiring Processes

Federal agencies need PerSec case management to vet personnel, stay compliant.

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Rentlogic's Data-Powered Ratings for NYC Rentals

Any renter knows that it's often in the days after signing a lease that an apartment's unsavory surprises are revealed.

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City Leaders' Top Tips on Going Virtual

Leaders discuss moving community development forward when buildings are closed.

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A Guide to Threat Intelligence Sources

Learn tips to locate the critical cybersecurity threat intelligence you need to know.

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Dispatchers Use Software to Save Lives

Macomb County's Sheriff's Office used an emergency module to locate a lost man.

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Protect Small Biz in COVID Recovery

Build a holistic view of your economic recovery with 3rd-party data.

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CARES Funds and Remote Operations

CARES Act funds can enable remote work and enhance community engagement.

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Data Analysis: Identify the Problem You’re Trying to Solve

One of the most important steps in data analysis is often missed: spending time identifying the problem you're trying to solve.

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New CAMA System Better Serves Counties

A modern, agile CAMA system standardizes operations and connects communities.

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Agency Leverages Technology For IBR

Less work and more time for the Lexington Police Department.

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Agency Maximizes Power of Data With IBR

The Union Parish Sheriff's Office transitions from UCR to IBR.

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Respond Faster With On-the-Go Technology

In Rockwall, Texas, public safety agencies are embracing mobile operations.

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Equity's Role in Nassau County Recovery

New equity gap toolkit gives data-driven insights to COVID-19 recovery.

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Virtual Implementations: Here to Stay?

Learn about the virtual implementation process after moving to remote work.

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IBR Helps Agencies Paint Bigger Picture

The Ottawa Kansas PD streamlined their IBR process with updated technology.

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RA and ADA in the Time of COVID-19

How do the ADA’s Reasonable Accommodation provisions apply to COVID-19?

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Geofencing Informs COVID-19 Response

Dispatchers in Rockwall, Texas, use geofencing to track COVID-19 cases.

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Assessor Creates $2.4M in New Tax Value

New valuation review provides cost-saving consistency and accuracy.

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Cybersecurity Culture: Practice Matters

Solidify culture with regular testing, and practice skills to ensure resilience.

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Cybersecurity Culture: People First

Help ensure your staff participate in and support a culture of security.

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Cybersecurity Culture: Building a Base

Institutional knowledge is the foundation of security culture and resilience.

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Cybersecurity Culture: Technology's Role

Use technology in partnership with people and process to build security culture.

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Cybersecurity Culture: Process-Driven

Build accountability and corroboration into your processes to improve resilience.

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Expertly Streamlining Financial Systems

School district adopts remote work environment features.

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Simplified, Accessible County Data

A county's interactive tool simplifies data and expands civic engagement.

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Six Steps to a Cybersecurity Risk Assessment

These six steps will help you calculate a risk rating for your critical business systems.

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COVID-19 Recovery With Battle-Ready Data

Three steps to shift to long-term recovery strategies for COVID-19.

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Mobile Ticketing Devices Collect Data

Custom data form allows motor officers to collect information for state reports.

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New Traffic Stop Safety

Limiting physical contact during traffic stops increases safety for all parties.

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How to Stop a Social Engineering Attack

Learn the four simple tricks to stop a social engineering attack in its tracks.

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Castle Rock PD Reduces Crash Rates

Castle Rock Police Department used data to pinpoint high crash locations.

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E-Filing Streamlines Property Tax Returns

Digital filing serves constituents with efficient, transparent operations.

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Register of Deeds Aids in Water Crisis

The Register of Deeds aided lead pipe remediation transparency in Flint, MI.

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5 Questions to Ask Public Safety Vendors

Here's five questions to ask before purchasing your next public safety solution.

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City's Data Hub Serves All Stakeholders

This city achieved a true data analytics program and improved transparency.

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Pen Tests vs. Vulnerability Assessments

Learn how these different network testing engagements can help secure your data.

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Online Research Increases Service

Online research provides case information to more than 4,100 users.

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Path to a Perfect Probation Audit

Bibb County Probation achieved a perfect audit through clean data.

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“Making It Work” in Times of Uncertainty

Rancho Mirage relies on ERP software during temporary closures.

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Start Your RSA PD-19-03 Testing Now

Vocational rehabilitation agencies must start now to prep for RSA PD-19-03.

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Benefits of a Vendor Management Program

Learn how to reduce cybersecurity risk by understanding your vendors.

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The Myths and Truths of 4 Generations

Explore new research on the four major generations in a new podcast series.

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Using Records To Find Missing Persons

The Elgin Police Department is keeping better track of their data with records.

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ERP Best Practices in a Pandemic

Your peers are enabling online processes, payments, and remote work – learn how.

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An Introduction to Cyberthreat Hunting

As cyberattacks continue to soar, get proactive when protecting your network.

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Award-Winning ERP Integration

New ERP system reduces paper and streamlines processes for award-winning results.

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The Virtual Virus: Cybersecurity Threats

Top tips and tricks to defend your network against cyberattacks.

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GovTech Reimagined in the COVID-19 Era

Tyler's Chief Strategy Officer explores the future of government technology.

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Why to Consider Managed Threat Detection

Managed threat detection and response is a great option for organizations struggling with consistent cyberthreat detection.

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Austin Launches New Performance Site

Austin’s Strategic Performance Dashboard gives easy access to critical data.

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Two City Service Wins

How Temecula, CA and Renton, WA overcame common operational obstacles.

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Get Your Data House in Order

Tyler's Oliver Wise recommends leaders prioritize their data capacity.

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10 Tips to Reduce Common Vulnerabilities

Learn what cybercriminals commonly exploit, and how you can avoid it.

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Writing Tickets Just Got Easier

An Illinois agency is enjoying the benefits of an electronic ticketing process.

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Douglas County Alerts Help Map COVID-19

Automatic import tools help map COVID-19 data for improved tracking.

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12 Tips to Defend Against Cyberattacks

Learn the simple tips you can start implementing now.

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What’s New in Virtual Citizen Engagement

Discover cities' creative virtual engagement routes for residents.

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Expert Q&A on COVID-19 and Mental Health

We interview Dr. Kevin Gilliland, clinical psychologist at Innovation 360.

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Socrata Users Share Best Practices

Working group highlights best data practices as COVID-19 crisis unfolds.

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Pharmacy Boards and Case Management Tech

Case management helps pharmacy boards combat issues like opioid misuse.

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Introducing the New Tyler Tech Podcast

Tyler’s newest way to connect enlightens and entertains.

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Student Transportation Post-COVID-19

Where do you even start when planning routes for the upcoming school year?

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Reducing Redundancy on the Roadside

Officers are staying safer with a streamlined ticketing process.

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Cheyenne PD Credits K9 With Meth Bust

We check-in with K9 Tyler from the Cheyenne Police department.

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Automated Probation Check-In

Enable probation check-ins while social distancing is in place.

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New Connections in Kansas City

One city provides a virtual one-stop shop for residents and businesses.

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A Programmatic, Risk-Based Approach

Learn how to take a programmatic approach to your cybersecurity program.

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5 Key Reasons to Move to the Cloud

Explore the top cloud benefits specific to the public sector.

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Managing Growth by Empowering Residents

Learn about award-winning innovation in managing growth and providing outstanding services.

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Cities Are Essential

Investing in cities is vital for our communities’ health and nation’s recovery.

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Change the Game With Data Analytics

Easy access to data helps reduce crime.

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Tyler + Alameda = Pretrial Success

A successful program improves pretrial release through risk assessment tools.

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Shave Three Minutes Off Traffic Stops

Discover how a busy sheriff's office streamlines their ticketing process.

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E-Training Transportation Staff

Engaging school transportation staff from home with e-training.

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5 Questions to Ask About ERP

Five questions every government should ask when choosing its next ERP provider.

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Information Security vs. Cybersecurity

Learn the important distinction between the two disciplines.

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4 Key Questions to Enhance Engagement

Learn to thoughtfully invest in robust citizen engagement for greater ROI.

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Maintaining Veterans' Benefits

A new API allows the NY DVA to process veterans’ claims remotely.

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Crisis Recovery, Planning for Regulators

SARS lessons regulators can use for recovery and future planning after COVID-19.

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Protecting Communities With Mobile Apps

See how first responders utilize mobile apps to save lives.

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A Pivot to Reassessment Phone Hearings

To continue operations safely, one county quickly moved to phone hearings.

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Mitigating Fire Risks in Communities

Explore the benefits of easy and powerful fire inspection tools.

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Cybersecurity Maturity: Tiers and Goals

What is cybersecurity maturity, and how can you have it in your organization?

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Moving Beyond Challenges, Together

Jeff Puckett talks navigating disruption and being ready for what comes next.

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Districts Deliver Support With Traversa

Two New York districts support their communities through COVID-19.

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Solving Crimes Using Data

See how data helps public safety officials save lives.

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Ramsey County Simplifies Assessor Report

Ramsey Co. assessor dashboard brings interactivity to historically dense report.

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Resiliency and Results

Tyler clients are navigating the COVID-19 crisis to serve communities in inspiring ways.

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Why Do We Need a Reappraisal?

Demystify reassessment basics to increase trust and process buy-in.

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4 Cybersecurity Myths to Bust Instantly

Here are four of the most common cybersecurity myths that must be busted before starting on the path to cyber resiliency.

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Tyler Clients Top GovTech's List

Find out which Tyler clients made GovTech's top 25 for 2020.

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What Makes a Strong Password?

Strong passwords are essential to have now, more than ever.

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Modernization vs. Transformation

What's the best way for regulators to update their licensing systems?

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Be Proactive Against Cyberattacks

How two cities used proactive defense strategies to bolster security.

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Address Operational Challenges With Data

Six practical ways to find data analytics opportunities to optimize services.

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Creative Ways to Navigate Disruption

Continue service, ease staff burden, and meet community needs during a crisis.

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K-12 Transportation Responds to COVID-19

Tyler student transportation clients are helping their districts through crisis.

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Chalk Your Walk Lifts Community Spirits

Tyler communities are staying connected and boosting morale in creative ways.

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Maximize Data's Use to Change Lives

Maximizing government data can move the needle on critical humanitarian issues.

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Work From Home Cybersecurity

Top tips to mitigate risk and protect your networks while working from home.

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6 Steps to Better Security

These 6 steps help calculate a risk rating for your critical business systems.

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Lifting People Out of Homelessness

Three governments use open data to support vulnerable populations.

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Tyler's COVID-19 Response and Connect 2020

Tyler's uninterrupted client services and the cancellation of Connect 2020.

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Modernize Your Vocational Rehab Tech

Vocational rehab agencies must modernize case management tech to meet requirements.

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Transportation Directors on Tech Changes

Hear from two Tyler TDs before their live presentation on changing technology.

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The Strategic Trend Government Needs

Strategic technology trends drive opportunities in government.

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Modern ERP Systems Solve Challenges

Attending to back-office systems reshapes service delivery and solves common challenges.

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Reduce Risk in Agencies Using Intel

Find out how risk management tools help agencies reduce lawsuits.

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Three Ways Data Helps Finance Officers

Three ways finance officers and communities can win with data connections.

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6 Quick Wins for Your Security Posture

Learn how you can strengthen your organization’s security posture.

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Special Needs Driver Training Resources

Fresh ideas for drivers: continuing ed to improve special needs transportation.

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How Tyler Clients Connect

Capitalize on the value of peer-to-peer networking in Tyler Community.

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Kim Olivares on How to Make Better Teams

Austin Performance Officer Kim Olivares shares in our Women in Data series.

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Linking Data for Efficient Responses

Connect data to provide better responses to emergencies.

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How to Measure the Health of Your Data

Don’t overlook the two biggest factors to improve the health of your data.

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How USDA's Open Data Helps Ag Thrive

Open data portal helps ag industry leaders make data-driven decisions.

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Q&A With Federal Division President Kris Collo

Kris Collo introduces Tyler's Federal Division and the Entellitrak platform.

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Celebrating Open Data Day

Check out our favorite open data projects in celebration of Open Data Day.

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A New Look at Community Safety

Mobile apps, AI, and connected dispatch can increase first responder and community safety.

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Information Security Policy Lifecycle

Learn how to approach the information security policy lifecycle.

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Build a Culture to Value Data as an Asset

Technology isn't why data projects struggle. It's culture. Learn why.

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Information Security Risk Policies

What is risk, and what associated documents should you have?

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Tech Language for Regulators

Learn how common tech terms apply to the regulatory community.

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Smash Your Data Silos

It's time to smash data silos to ensure the best possible outcomes.

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3 "Must Have" Cybersecurity Documents

Get insight on the documents you need to help achieve cyber resiliency.

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Memphis Unveils Innovative Open Data Hub

City launches detailed open data, performance dashboards, interactive maps.

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NashView Maps Permits, Parks, Precincts

Responsive and interactive app helps Nashvillians stay up on community news.

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The Rise of the Chief Privacy Officer

Seattle's Chief Privacy Officer on protecting residents' privacy amid more tech.

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Silicon Valley: More Government Data Use

Santa Clara improves public access to data on its population and initiatives.

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5 Ways Austin Creates Performance Buy-In

Austin's performance management program is the engine behind its data culture.

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Best of Enterprise in 2019

Read 2019's top enterprise content.

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How NYC Crunches Taxi Data

NYC's transportation system covers upwards of one million trips each day.

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311 API for Mobile Reporting

An open 311 web service API connects a city's mobile app to a custom 311 interface.

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What's the Big Deal About Data Sharing?

Learn the ins and outs of government’s latest buzz: data sharing.

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From Pushing Paper to Strategic Partner

City works smarter, not harder, with digital processes.

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Atlanta Residents Track Gov. Spending

Atlanta Open Checkbook shines a bright light on city spending.

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Data-Driven Policing, Safer Communities

Three steps public safety agencies can take to inform smarter decisions.

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Hawaii Publishes Candidate Spending Data

Campaign finance dashboard cuts request response time and boosts transparency.

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The Importance of Network Insight

Achieve better insight into all activites on your network.

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Tyler's Award-Winning Clients

Find out which Tyler clients took top Digital Cities and Route Fifty honors.

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Eight Reasons to Reach for the Cloud

Student transportation operations can benefit greatly from SaaS technology.

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3 Strategies for Top-Notch Implementation

How the right approach to new tech implementation can make all the difference.

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New York City Releases 600+ Datasets

New York City's open data program boasts more than 2,000 datasets.

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Your Ransomware Survival Guide

Plan to defend against and respond to ransomware attacks.

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Automate Datasets with Socrata Gateway

New framework makes publishing, updating, and automating datasets easy.

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Big Data and the Bigger Picture

Agencies need to access and use their data to create safer communities.

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3 Things You May Have Missed at ASBO

Three fun highlights from ASBO 2019.

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Smart Cities, Civic Engagement, Big Data

Encouraging civic engagement and putting big data to use creates smarter cities.

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Land of the Free; Home of the Data

Local governments use open data portals to share veteran insights.

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The Data Strategy for Federal Agencies

Tyler's Data & Insights framework provides a method to think bigger when it comes to data.

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Building Connections for Success

Top takeaways from ICMA presenters from Henderson, NV, and Fulton County, GA.

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3 Reasons to Use Push Notifications

Ensure your app is delivering maximum value through push notifications.

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Uncover and Manage Unknown Cyber Threats

How a TN intercounty agency finds and stops risky activity on its network

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Analytics Every Fire Department Needs

How four fire departments took data-driven approaches to common challenges.

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Election Data Makes Informed Voters

Tyler's Data & Insights open data provides a simple platform to share election data and stories.

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NACo and NLC on Data-Sharing Strategies

While the benefits are vast, achieving big data wins isn't always simple.

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Tiny is the New Big: Appraising Tiny Homes

A deep dive into the emerging tiny house trend.

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Reduce Crime with Data Analytics

Public safety agencies benefit from connecting and using data to reduce crime.

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Miami and Pennsylvania on Lean Approach

Two performance management champions apply Lean to their programs.

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Fighting Government Workplace Harassment

As sexual harassment claims rise, government agencies must take action.

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How to Stop a Stolen Ambulance

Instantly share information across jurisdictions with New World CAD.

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From First Day Disaster to Best in State

Griffin-Spalding County Schools transportation ensured driver protection.

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Three Ways Leaders Can Create Connections

Take these three steps to realize the benefits of strategic connections and improve results.

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Govern Hidden Biases With Data

Data reveals our values, biases, and priorities.

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Agencies Reduce Duplicate Records

Eliminate the overabundance of paperwork for dispatchers and responders.

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CIOs Explore a Modern Platform Approach

Mission-critical priorities need a modern data solution; lessons from MIX CIO.

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Why Data Guidelines Matter in Iowa

Scott Vander Hart on the playbooks and guidelines framing Iowa’s data program.

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What Tree Data Tells Us About Cities

Open data portals put a spotlight on urban tree canopies — here’s why.

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DeKalb County's Jail Services Recognized

Explore an award-winning integrated justice information and jail management system.

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New Tool Makes Assessors' Lives Easier

Learn a new way to surface, interpret, and use key assessment data.

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Get the Right People at the Table

Identify the key stakeholders for any effective data-driven performance program.

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Navigating Hurricane Reconstruction

Three FL governments leverage tech for post-hurricane building code compliance.

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How to Work Smarter With Public Records

See one county's journey to staff freedom, digitized records, and better service.

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How LA's Controller Brings Data to Life

Why Los Angeles "puts it all out there — warts and all."

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App Equips Fire Crew With Vital Data

This app offers access to mission-critical data and routing information.

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What's Your Story?

Firmly establish your true story through easy-to-understand narratives.

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CT Comptroller's Leap of Faith

What happens after you open data? Learn about one state's journey.

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Accurate Routing on Rural Roads

Dispatchers map routes in CAD on unmarked and temporary rural roads.

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The Perils of Outdated Technology

Overcome the challenges of outdated tech with a workable system transition plan.

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Why Does Privacy Matter?

Privacy is a topic that is important to discuss now, more than ever. Learn why.

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Increasing Bus Safety With Tablets

K-12 leaders talk about the benefits of tablets, including increased safety.

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Five Ways Gov Can Leverage Existing Tech

Inspiring examples of innovative approaches to operations in local government.

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Max Out Your Data Efficiency — Here’s How

Check out three tried and true ways to use data more efficiently.

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The Work of Government is Casework

Is your government work case-like? Chances are, it is. Learn what tools can help.

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“Uber-ification” of K-12 Transportation

How do we meet the expectations of today’s parents?

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How to Increase Efficiency Through Data

City leaders share insights on how to empower staff for a data-enabled organization.

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Four Ways to Clear Your Docket

Explore four tools that help courts resolve cases quickly while empowering the public.

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K9 Tyler Joins Cheyenne PD

The Cheyenne PD welcomes K9 Tyler to the police force.

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What's New in Parent Apps?

Keep parents informed with up-to-the-minute bus tracking.

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The Anatomy of a Ransomware Attack

Learn the stages of a ransomware attack and how to detect the threat.

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Growing District Upgrades Technology

Melissa ISD adopts new transportation software and tablets.

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Training K9s for the Police Force

K9 training involves intense dedication, but the results last for years.

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Dispatchers Use Tech to Patrol Lake

Patrolling a lake using geo-verified addresses.

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Overcoming the Opioid Crisis Through Tech

Modern CAD solutions can hasten responses, improve responder safety, and save lives.

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A Winning Self-Service Portal

How one county implemented a customer portal ahead of schedule and under budget.

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Selecting the Right K9 for Your Agency

Discover the specific steps agencies take to select a K9.

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Automating the Ticketing Process

The Laramie County Sheriff’s Office writes tickets faster using Brazos.

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'We're Trying to Save Lives'

Data-sharing dashboard underpins Pennsylvania’s response to the opioid epidemic.

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When Not to Trust a Number

Why we need vigilance about questioning sources, correlations, and assumptions.

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Five Steps to a Cybersecurity Culture

Cybersecurity culture ensures the secure execution of your business strategy.

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Tyler Clients Top Digital Counties Survey

80% of the 2019 Digital County Survey winners are Tyler clients. Find out who they are and what they're doing.

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Five Ways Tablets Can Help Contractors

Transportation contractors face unique challenges; tablets are the solution.

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Top Five Takeaways From NACo's Annual Conference

Tyler was on the ground at NACo's Annual Conference. Here's what we learned.

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Text Notices Reduce Utility Cutoffs by Half

How automated phone, text, and email notices reduced utility cutoffs by half in this city.

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Fast Response Prevents Fire Disaster

Multi-jurisdictional response to massive dealership fire in Michigan.

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Congratulations to Tyler Clients Honored by NACo

Tyler clients made up two-thirds of this year's "Best in Category" NACo award winners.

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Tech-Based Solutions for the Opioid Epidemic

How three government leaders formalized the value of data in the public sector.

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5 Ways Innovative Governments Can Leverage Existing Tech

Read inspiring examples of successful, innovative approaches to operations.

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Tyler Clients Receive Top GFOA Honors

Find out which Tyler clients received 2019 GFOA awards.

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Gavà, Spain: Thriving and Efficient Open Data

How Gavà, Spain, used open data to improve finances, efficiencies, and accountability.

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Kansas City Aligns Budget with Outcomes

Kansas City uses data to engage with residents and department leaders.

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Smart Cities: Where Do We Go from Here?

True smart cities start with solid technology layers and back-office systems.

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Meet Two School ERP Innovators

Learn which two school ERP innovators were honored at Tyler Connect 2019.

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How Cities Make Budgets Easy

Implementing transparency principles in a government’s budget offers great ROI.

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Utah Chief Data Officer Makes Data More Powerful

How Utah’s Drew Mingl makes data-informed decisions on the state's biggest policies.

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Q&A with Data & Insights Division President, Franklin Williams

Find out what D&I President Franklin Williams loves about Tyler clients and more.

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Data & Insights Innovators

These 2019 TEA winners deliver transparency, smarter decisions, and improved communities.

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LA Open Data Program Embeds Transparency

Angeles Controller Ron Galperin on the power of Open Data to transform government.

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Pittsburgh's Financial Data Portal Open to All

Data newcomers and financial analysts both benefit from Pittsburgh's financial data portal.

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How to Make Traffic Stops Safer

The benefits of using public safety apps for safer traffic stops.

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Michigan's Streamlined Performance Program

Michigan, a Tyler Excellence Awardee, takes an innovative approach to its performance program.

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Uplifting Legacy Cities

Exemplifying NLC's Love My City Campaign, four legacy cities are addressing housing, attracting new businesses, and making the most of out existing community assets.

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How Modern Tech Systems Eased a Community's Disaster Recovery

Read how one city recovered from a Hurricane through digital record keeping, online permitting, and digital plan review.

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A Data Tailwind for Bike Ridership

Police and 311 data are common on open data portals, but can bike data tap into a new audience?

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Hear from a Connected Community on the Rise

Hear on-the-ground insight from leaders and staff successfully driving — and benefitting from — a full Connected Communities strategy.

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For Efficiency, Data is Everything

Learn valuable advice from a recent panel on transportation efficiency.

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How to Transform Government in Four Key Areas

Local governments can create the connections necessary for sustainable evolution and innovation by breaking down silos and addressing these four key areas of interaction with data.

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Appraisal and Tax Innovators Honored at Connect

Fair and equitable taxation is the backbone of local government’s ability to fund and provide core citizen services. 

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Texas' Ed Kelly on the Essential Role of Data

Texas legislators elevate chief data role, strengthen open data laws.

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USDOT Collaboration: Where Rubber Meets the Road

Federal department invites local governments to collaborate on major data-driven decisions.

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Transportation Panelists Share How to Find Dollars Through Technology

Transportation professionals discuss how to overcome challenges, drive efficiency, and enhance service without compromising safety.

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Tracking Emergency Response in Ramsey County

This Minnesota county hits a "mile-marker" in its data program with new public safety insights.

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Six Pieces of Technology that Improve Parent Communication

Learn the six key factors to make parent apps a win for student transportation.

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Tyler Clients Receive Top Honors: What Works Cities and Smart Cities Readiness Winners

Tyler clients are on a winning streak! Read which cities received What Works Cities certification and which clients are 2019 Smart Cities Readiness grant winners.

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How 3 Innovative Cities Make Budgets Easy

Easy-to-use, interactive data platforms demystify complex government finances

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Are You Following the E-Court Maturity Model?

Tyler's detailed E-Court Maturity Model maps the steps any court system can take to plan a successful evolution from paper-based operations to a completely electronic court.

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What We Learned from Connect 2019

Tyler Technologies' Chief Marketing Officer, Samantha Crosby, gives an executive perspective on Connect 2019 and the vision forward.

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Peer Advice: Considering New ERP Systems

Sourcing a new ERP system can be a daunting task. Hear from municipal and school leaders who have been through the process.

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Empowering Communities in L.A. County with Data

Explore the Neighborhood Data for Social Change platform that aggregates neighborhood-level data online across 10 policy areas for L.A. County residents and other civic actors.

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What's Happening at Connect?

Connect 2019 has opened with energy, inspiration, and vision. Get a glimpse of opening session highlights and a preview of what's to come.

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Tyler Clients Are GovTech's "Doers, Dreamers, and Drivers"

Over half of the 2019 Government Technology Top 25 honorees come from Tyler clients. Learn who these public sector innovators are!

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Three Principles of Routing Software to Help You Find Efficiency

To achieve automated assignments while ensuring student safety, your routing software should operate with three key principles.

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Go Ahead and Fail

Failure and risk can be important drivers of innovation.

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Six Out of Ten Smart Cities Readiness Finalists Are Tyler Clients

Six forward-thinking Tyler clients rose to the top of a competitive field for using smart cities strategies to improve operations and better serve communities.

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Idaho Supreme Court Takes Data-Driven Approach to Court Performance

How Idaho's Supreme Court made the leap between captured data and usable data.

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One County's Journey to a Centralized Tax Dashboard

How a cloud-based data dashboard allowed one county to use its information at hand more effectively for fair and equitable taxation.

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Finding Savings in a Growing District: Tales from the Road

Hear from Tyler client Joe Dives of Magnolia ISD in Texas to learn how his district saved over $1 million by optimizing routes.

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Top Three Ways to Revolutionize Internal Data Sharing

Data plays a crucial role in addressing some of government’s – and society's – biggest issues. 

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Why Data Sharing and Integration Both Matter

For growing local governments, creating a modern digital infrastructure is all about data sharing and integration. What's the difference between the two, and why does it matter?

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The Golden Rule of Successful Data Programs

Success in a data-driven organization occurs when government employees at all levels are enabled and empowered to leverage data to impact their work.

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Can Public-Sector HR Have a Digital Mindset?

For agencies to operate intelligently and efficiently, professionals have to put data to work for them. This is particularly true where personnel are concerned. Learn how a digital mindset can enhance productivity and morale.

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How to Turn Your Smart City Into a Connected Community

Are smart cities already connected communities? In part, yes. Explore the distinctions between the two.

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Buffalo, NY, asks 'How Open is Open Data'

Data 101, a course for the public, made Open Data Buffalo more accessible and helpful to the city's residents.

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Seven IEP Demands That Affect K-12 School Bus Transportation

What should you look for when shopping for school bus routing software? Explore the seven key features your program should have to successfully handle evolving IEP requirements.

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Nova Scotia Launches Data Storytelling Application

One innovative government is creating stories that provide context around datasets to increase usage and spur innovation, while producing user-friendly webpages that make understanding complex information easier.

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Understanding the New FMCSA Training Requirements

A source of information to help our readers understand new Entry-Level Driver Training (ELDT) requirements coming up for all districts.

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Innovation Lessons from a Digital County

Investment in analytics, apps, and cybersecurity helped this county rise to top.

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Georgia District Turns Challenges Into Opportunities With Versatrans

How modern technology is helping districts in the U.S. and Canada meet current challenges and plan for the future.

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Why Data Matters for LA's Nascent Cannabis Industry

Data gives departments a common language when dealing with a brand-new industry.

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How a Memphis Dashboard Saved the City 26 Analyst Hours a Month

Learn how Memphis, Tennessee, created a dashboard to give the city's leadership ready access to real-time, digestible information.

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Four Virtues from the Military That Can Help Your K-12 Operation Today

Getting kids to school safely is a demanding task that can be made easier with four virtues from, yes, the military.

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How to Develop Data Governance in Your Organization

Establishing a strong data governance process is essential to building a safe, secure, and effective data program.

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Using Data-Driven Insights to Tackle Affordable Housing and Homelessness

How the private and public sector are using data to understand the scale of issues around homelessness to develop affordable housing and initiatives.

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How Pennsylvania and Massachusetts Automate Financial Oversight

Explore how two different states are successfully improving operational insight as well as financial oversight while increasing transparency.

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Five Types of Documentation and How Technology Can Help

K-12 transportation involves precious cargo. With safety comes documentation. Find out how to better manage it.

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Performance Management Tips From Three Cities

What do Austin, Henderson, and Little Rock have in common? All three cities have intrepid, intelligent women heading up their performance management programs.

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Eight Essential Routing Software Features for Safety and Success

But the most important reason a school district invests in routing software is to address complex student needs and route students safely.

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Cook County's Transparency Initiative

Cook County launches an open data portal on crime data for the public.

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Massachusetts' CTHRU Adds Payroll Data

Socrata supports quick movement of payroll data to Massachusetts' CTHRU site.

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Police Save Lives During Weather Crisis

How shared computer aided dispatch (CAD) software between three municipalities enabled effective police response during Hurricane Harvey.

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Telematics is Peace of Mind

How much is an insurance policy worth to you, your school, or your operation? You spend budget dollars used to insure your fleet, but how do you “insure” students?

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Identity Theft in Traffic Citations

What happens when a traffic citation is issued to the wrong person? Learn how officers can prevent this with photos that accompany electronic citations.

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Prince George's Co. Top Performance Tips

Prince George's County turns to data to improve quality of life and reduce crime.

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Police and Fire Officials Work Together to Capture Gunman

When a gunman was on the loose in the Kansas City metro area, law enforcement officials worked quickly to protect the community.

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How Dispatchers Aided Rescue Efforts During Hurricane Harvey

How dispatchers managed the more than 3,200 calls in five days from residents in their communities and around the region.

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How Does Transportation Tech Affect the Quality of Service?

Learn how solutions like student scan cards, onboard tablets, and parent mobile apps can affect a student’s ride to school.

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Your 2018 Goal: Proactive Data Analysis Education

Government leaders should consider providing data analysis education for all staff, not just a few analysts in each department.

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Connecticut Data Sparks Winning App for Opioid Crisis

How creative use of data helped build an app to reduce deaths from opioid abuse.

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When Will Next Generation 911 Be Ready?

In the year 2020, public safety answering points (PSAPs) everywhere will finally get an answer to a burning question: When will Next Generation 911 (NG 9-1-1) services be ready?

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Our Opioid Crisis

Open data plays a valuable role in the fight against the opioid epidemic.

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Data Lens: Powerful Insights for Your Data

Introducing Data Lens: a new accessible, visual way to display and explore open data.

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