Best of Courts: Trending Resources to Enhance Operations
December 18, 2024 by Ashlin McMaken
Public perception of the judicial system continues to waver and court leaders and staff feel increased pressure to do more with less. It’s clear courts must look inward to find ways of increasing court efficiency and maximizing access to justice. As 2024 comes to a close, we’re reflecting on the top stories focused on these industry trends. From case and jury management to artificial intelligence (AI) and software as a service (SaaS), these resources can help courts of all sizes optimize workflows for enhanced public experiences.
Operational Trends
Navigating artificial intelligence (AI) and software as a service (SaaS) can appear daunting for court professionals looking to integrate these technologies. To effectively implement AI and SaaS in court settings, this resource roundup is your comprehensive guide, answering your frequently asked questions and offering real-world strategies. From beginner guides and step-by-step implementation advice to success stories from early adopters, this list equips courts with information to effectively navigate AI and SaaS.
Courts that have not yet embraced today’s technological solutions will miss opportunities for future innovation. By integrating new technologies, courts can adeptly navigate legal shifts and heighten their commitment to fairness, accessibility, and justice. This premium content is your roadmap to meeting the complex demands of the coming years.
Jury Trends
Transformative jury management technology modernizes processes, improves efficiencies, and reduces costs. As we look toward the coming decade, it’s crucial that courts challenge the status quo and enhance their jury operations with digital, automated, actionable, and integrated experiences that benefit both court staff and jurors.
Constituents are often unhappy with or confused about the juror experience. To elevate the public’s perception of jury duty, forward-thinking courts are adopting jury management strategies focused on timely, frequent, and transparent communications.
Municipal Trends
The most successful municipal courts are those that call for modern change, specifically with innovations that push justice practices forward, like the cloud. Having set the tone for sustainable automation and innovation in the cloud, three municipal courts share why they are championing this technological shift with stakeholders.
Manhattan Municipal Court wrestled with an aging infrastructure and outdated “green screen” application that hindered efficiency and communication. Implementing more modern technology through a SaaS model, Manhattan Municipal Court enhanced the docket check-in process, automated workflows and reporting, and embraced being a paper-light court.
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