Tyler Clients Are GovTech's "Doers, Dreamers, and Drivers"

Each year, Government Technology’s Top 25 honors public sector innovators. These “Doers, Dreamers, and Drivers” creatively use technology innovations to improve government processes and service delivery.

We are honored that over half of the 2019 honorees come from Tyler client organizations, as well our industry partner, National League of Cities. Many of these forward-thinking governments use multiple Tyler solutions for integrated back-end systems that automate workflows and streamline operations for increased efficiency. Ten of them use Socrata to facilitate transparency and surface meaningful insight from data for smarter policy and resource allocation decisions.

"We’re consistently impressed with how our clients make connections, solve problems, and work tirelessly to serve the ever-changing needs of their constituents,” said Lynn Moore, president and CEO of Tyler. “It is especially exciting to see that many of these honorees use multiple Tyler solutions, as well as harness the power of data, to solve their challenges. We applaud their dedication to local government innovation.

• Chester County, PA
• Seattle, WA
• Fort Collins, CO
• State of Pennsylvania
• New York City, NY
• State of Minnesota
• Chicago, IL 
• Alameda County, CA
• State of Connecticut
• Chicago Police Department
• Dublin, OH
• State of New York 
• Los Angeles County, CA
• National League of Cities, Corporate Partner

Ginger Armbruster, the 2019 honoree from Seattle, is the state’s chief privacy officer. Her proactive work mitigates the risk in government data collection by instituting a strong privacy program that educates staff on data management and creates policy around third-party data collection. She recently spoke with Tyler about her city’s use of data, smart technologies, and the Socrata platform, which, taken together, put the city at the forefront of technology and digital service delivery. “The one thing I learned early on is you need to start with a set of principles when you build a program — what do you stand for?” Armbruster said. “How we handle information affects my community, including me and my family, and I like directly participating in the decisions about how we behave as a city.”

Connecticut’s honoree, Chief Data Officer, Tyler Kleykamp, chairs the State Chief Data Officer Network and is on the front lines of treating data as a strategic asset. Kleykamp will be presenting his thoughts on collecting data and extrapolating its value at Tyler Connect 2019, April 7-10, in Dallas.

This exciting news comes on the heels of an announcement by the Smart Cities Council, North America, that six out of 10 Smart Cities Readiness finalists are also Tyler clients. In large and impressive field of over 100 participants, Tyler clients rose to the top in using smart cities strategies to improve operations and better serve communities with data-driven projects from expending tech ecosystems through strategic partnerships to leveraging a modern technology infrastructure to help solve community issues.

We congratulate these exemplar leaders and organizations for their valuable work in solving problems and improving communities around the country. We look forward to continuing to celebrate and support their innovative work.