5 Must-Ask Payments Solutions Questions

Electronic bill payment and presentment (EBPP) is becoming increasingly important for the public sector. Local governments, school districts, and utilities are streamlining processes and improving consumer service for community members who are expecting the convenience of EBPP. We share five must-ask questions to ask your potential vendors when seeking a better payments solution. The questions include:

• What is the payments solution going to cost us?
• How do you know your vendor meets industry standards?
• What are the advantages of a single payments vendor?
• Does the vendor provide cashiering offerings?
• How will the vendor help us build citizen EBPP adoption?