Cloud-Based ERP Prepares Utility District for the Future

Looking to enhance citizen access to information and modern conveniences, Rockwood Water PUD implemented ERP Pro to manage their accounting and utility billing processes. Since adopting the solution, the utility district has:

  • Improved the customer experience through a user-friendly online portal offering diverse payment methods, empowering customers to manage their accounts independently
  • Integrated billing and finance processes, resulting in efficiency gains across payroll, bank reconciliation, and billing functions
  • Reduced manual work and errors, allowing staff to focus on long-term projects and enhanced customer service initiatives
  • Positioned their organization for future growth, technological advancements, and adaptability to evolving customer needs

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