Staying Connected in a Crisis

Imagine going to work as a public safety dispatcher in a dangerous hurricane, only to have the roof of the building that you're in blown off by the storm. Now imagine continuing to work.

That was the reality of dispatchers like Dee Dee Derouen in Calcasieu Parish, Louisiana when Hurricane Laura hit their community.

In this video, hear Sergeant Derouen explain what it was like navigating through this high-stress situation and how her team utilized Enterprise CAD to ensure the job still got done, even in a crisis.