Navigating Telework Through Reasonable Accommodation

The Telework Reform Act of 2023 and the Telework Transparency Act of 2024, which propose stricter federal telework reporting requirements, highlight the growing need for flexible work arrangements. However, this shift brings new challenges for agencies, particularly in managing telework accommodations and adhering to these evolving reporting requirements. As agencies strive to meet these standards, scalable reasonable accommodation management software becomes indispensable.

To effectively manage telework accommodations and comply with the Office of Personnel Management (OPM) regulations, agencies need a solution that offers flexibility, reporting, and analytics.

Flexible Telework Accommodations

Telework often requires a range of accommodations beyond simply working remotely, such as modifications to work schedules, equipment needs, or software access. A flexible reasonable accommodation solution should be adaptable to meet the unique needs of each agency and its employees. This includes the ability to seamlessly handle requests. A centralized system can help agencies track and manage the entire accommodation process.

Telework Reporting Solutions

To provide reports with accurate and timely data, agencies need a solution that generates comprehensive reports on telework participation and accommodation requests. A significant concern is the lack of clear data standards for telework reporting. This challenge makes it difficult for agencies to efficiently and accurately track employee participation and meet OPM’s requirements.

OPM is continuously developing standardized data collection methods, driven by the increasing emphasis on workplace inclusion and compliance with disability rights legislation. While OPM strives to enforce these rules, agencies are grappling with the complexities of reporting to demonstrate compliance.

Streamline Telework Accommodations With Tyler Technologies

Don’t let complex requirements hinder your agency’s progress. Tyler Technologies’ Reasonable Accommodation software not only helps streamline telework accommodations but also enables agencies to stay ahead of evolving regulations, ensuring compliance and supporting a more inclusive workplace.

Telework Data and Analytics

Data-driven analytics offer a powerful tool for agencies to continuously improve their accommodation programs. Analytics can help identify trends, assess the effectiveness of accommodations, and inform decisions. With actionable insights, agencies can assess telework participation, evaluate accommodation effectiveness, and identify areas for improvement. Looking ahead, data analytics will become even more important as agencies seek to enhance employee inclusion and productivity through better accommodation management.

Clearer data standards are crucial, so agencies need a powerful tool to bridge the current gap and help them meet their goals. Reasonable accommodation management software helps agencies streamline their telework accommodation process. It ensures compliance with OPM regulations and reporting, while supporting a more inclusive and productive work environment.

Interested in how this technology can improve your agency’s reasonable accommodation case management? Learn more about Tyler’s Reasonable Accommodation, and the full suite of Workforce Case Management solutions.

About the Author

Urvi Pandya is a general manager of workforce management at Tyler Technologies. She oversees product development, client delivery, and client support of the Workforce Case Management application suite, which includes Tyler’s EEO Case Management, Reasonable Accommodation, Labor Relations, Anti-Harassment, and Civil Rights applications.