A Reliable Corporate Steward

At Tyler Technologies, we operate by a set of core values that have defined us for years. They are foundational to who we are, what we stand for, and our promise to Tyler team members, investors, and clients. Our commitment to remaining an employer of choice, maintaining strong governance practices, and fostering durable partnerships with our clients is a hallmark of our status as a reliable corporate steward. We focus on creating lasting, positive impacts on our key stakeholders and in the communities where we live, work, and play.

While others may refer to this as corporate responsibility, at Tyler, we proudly call it Tyler Cares.

Tyler Cares supports a comprehensive approach to business practices that might otherwise operate independently. We monitor and assess evolving best practices in corporate governance, human capital management, and stewardship of natural resources.

Tyler Cares also includes our commitment to charitable giving. Through the Tyler Foundation, we help build smarter, safer, and stronger communities by supporting organizations that share in that mission.

Our Tyler Cares initiatives are led by our chief administrative officer, with support from leaders across various Tyler functions and with oversight from our Board of Directors.

Caring for Our Company

We are committed to consistently delivering value for our team members, clients, and shareholders through strong corporate governance, alignment with evolving best practices, and adherence to applicable laws and regulations. Please visit the Governance and Compliance sections of our website to learn more.

Caring for Our Team Members

Tyler’s team members are the backbone of our business. We are committed to creating and maintaining a workplace where our more than 7,400+ team members feel valued and respected.

Caring for Our Communities

Tyler team members volunteer thousands of hours and donate thousands of dollars a year to nonprofit organizations, spanning a range of causes, including children’s health and advocacy, literacy, homelessness, family support services, and STEM education. 

The Tyler Foundation, funded by Tyler Technologies, invests in community organizations that align to our mission to create smarter, safer, and stronger communities. We actively embrace green initiatives across our office locations by encouraging conservation, recycling, and use of low-impact materials. To learn more about how our products can bring efficiencies to our clients, such as by dramatically reducing paper waste and fuel consumption, visit our Solutions page.

Our Impact

Tyler is committed to conserving natural resources through facilitating sustainable behavior. Our operational focus areas include energy efficiency, renewable energy procurement, water conservation, and waste minimization. Our Environmental Task Force, comprised of multiple facility managers representing our divisional headquarters, organizes its work across three foundational pillars addressing our operational focus areas:

Energy-Optimized-Operations

Energy-Optimized Operations

Ensuring energy efficient buildings and business operations through lighting, HVAC, insulation, power management, and renewable energy initiatives

Resource-Efficiency

Resource
Efficiency

Saving and recycling resources including water, single-use waste, paper, and sustainable procurement initiatives
 

Green-Planet-Initiatives

Green Planet
Initiatives

Promoting environmental awareness through training, signage, office green team engagement, behavioral challenge programs, and biodiversity-related initiatives

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Emissions and Energy

Each year, Tyler Technologies measures our GHG emissions and energy consumption. We actively seek ways to reduce our carbon footprint, improve energy efficiency, and transition toward renewable energy resources where available. Our 2024 emissions (in metric tons of carbon dioxide equivalent [MT CO2e]) and energy usage (in megawatt-hours [MWh]) are summarized below:

  Scope 1 Scope 2 Scope 3
Current Emission Sources Direct emissions from natural gas usage, other fuel consumption, and refrigerants Indirect emissions from purchased electricity Indirect emissions from purchased goods and services, business travel (air travel without radiative forcing), upstream leased assets, and other applicable Scope 3 categories
2024 2,226 mt C02e
16,250 MWh
5,779 mt CO2e (market-based)
6,360 mt CO2e (location-based)
18,982 MWh
Purchased goods and services: 32,215 mt CO2e
Capital goods: 3,316 mt CO2e
Fuel and energy-related activities: 2,510 mt CO2e
Upstream transportation and distribution: 168 mt CO2e
Waste generated in operations: 64 mt CO2e
Business travel: 10,144 mt CO2e2
Employee commuting and work from home: 3,681 mt CO2e
Upstream leased assets: 487 mt CO2e3
Total: 52,584 mt C02e

  Scope 1 Scope 2 Scope 3
Historical Emission Sources Direct emissions from natural gas usage, other fuel consumption, and refrigerants Indirect emissions from purchased electricity Indirect emissions from purchased goods and services, business travel (air travel without radiative forcing), upstream leased assets, and other applicable Scope 3 categories
20231 2,090 mt C02e
16,623 MWh
6,095 mt CO2e (market-based)
7,230 mt CO2e (location-based)
19,645 MWh
Purchased goods and services: 28,716 mt CO2e
Capital goods: 3,161 mt CO2e
Fuel and energy-related activities: 2,558 mt CO2e
Upstream transportation and distribution: 159 mt CO2e
Waste generated in operations: 107 mt CO2e
Business travel: 11,089 mt CO2e2
Employee commuting and work from home: 3,395 mt CO2e
Upstream leased assets: 379 mt CO2e3
Total: 49,565 mt C02e

  Scope 1 Scope 2 Scope 3
2022-2019
Emission Sources
Direct emissions from natural gas used for heating buildings, diesel used in generators Indirect emissions from purchased electricity, estimated refrigerants, and estimated natural gas in leased sites Indirect emissions from purchased goods and services, fuel and energy-related activities (market-based), business travel (air travel without radiative forcing), employee commuting and work from home, upstream leased assets, and cloud emissions.
2022 1,154 mt C02e
9,131 MWh
8,333 mt CO2e (market-based)
8,147 mt CO2e (location-based)
20,652 MWh
Purchased goods and services: 76,588 mt CO2e
Fuel and energy-related activities: 2,821 mt CO2e
Business travel: 7,980 mt CO2e2
Employee commuting and work from home: 7,438 mt CO2e
Upstream leased assets: 568 mt CO2e4
Cloud: 85 mt C02e
Total: 95,482 mt C02e
20217 1,184 mt C02e
6,858 MWh
5,864 mt CO2e (market-based)
6,520 mt CO2e (location-based)
18,673 MWh
Business travel: 7,654 mt CO2e5
Upstream leased assets: 478 mt CO2e4
Cloud: 222 mt C02e
Total: 8,354 mt C02e
2020 1,735 mt CO2e
9,412 MWh
5,891 mt CO2e (market-based)
5,727 mt CO2e (location-based)
15,641 MWh
Business travel: 6,221 mt C02e6

Upstream leased assets: 279 mt C02e4
Cloud: 239 mt C02e
Total: 6,739 mt C02e

2019 1,428 mt CO2e
7,807 MWh
9,810 mt CO2e (market-based)
9,217 mt CO2e (location-based)
23,357 MWh
Not calculated


Tyler’s greenhouse gas inventory is conducted in accordance with the World Resources Institute’s (WRI) and World Business Council for Sustainable Development’s (WBCSD’s) GHG Protocol, including the GHG Protocol Corporate Accounting and Reporting Standard (Revised Edition), the Scope 2 Guidance and the Corporate Value Chain (Scope 3) Accounting and Reporting Standard.

Emissions Table Footnotes:

1. Restatements of historical data due to calculation corrections and changes in accounting methodology are only made if the resulting changes meet significance thresholds as defined in Tyler’s Inventory Management Plan.a  The restatements are primarily the result of improvements in data processing, calculation methodology, and industry best practices. Tyler is committed to continuously improving the accuracy of our sustainability reporting. In 2025 the following metrics have been restated due to improved calculation methodology: Scope 3 emissions in Category 1 (Purchased goods and services), Category 2 (capital goods), and Category 4 (Upstream transportation and distribution).

aAn Inventory Management Plan is a methodology document that provides guidance related to the methodology used by Tyler to calculate and maintain our GHG emissions inventory across our operations. The methodology within this document has been written in accordance with the World Resources Institute (WRI) Greenhouse Gas Protocol, a global corporate accounting and reporting standard. The significance threshold for restatement of GHG emissions is defined as 5% within the Inventory Management Plan.

Tyler has chosen to restate any data changes that represent a more than 5% impact to our previously reported values. As such, we are restating our 2023 Scope 3 emissions (Categories 1, 2, and 4) to reflect an improvement in data quality and calculation methodology. The changes to our 2023 inventory include: 
      • 12.6% reduction in Scope 3 Category 1 emissions,
      • 8.7% reduction in Scope 3 Category 2 emissions,
      • 5.1% reduction in Scope 3 Category 4 emissions,
      • 56.6% reduction in Scope 3 Category 7 emissions,
      • 15.2% reduction in total Scope 3 emissions, and
      • 13.1% change to our entire 2023 emissions footprint.

2. Travel emissions include air travel and hotel stay and were calculated using a vendor-provided calculation (without radiative forcing).

3. Includes cloud-based emissions

4. Excluding cloud emissions

5. Emissions include air travel only

6. Emissions calculated with radiative forcing

7. Tyler completed the acquisition of NIC in mid-2021, Tyler’s largest acquisition to date. Primary data for NIC was not available; therefore, our 2021 results with NIC are estimated using intensity metrics to reflect the acquisition.


Water and Waste

Tyler’s water and waste impacts are relatively small compared to many other sectors. In 2022, we updated our methodology to estimate and calculate water withdrawals and discharges. This resulted in significant changes to water discharges compared to what we reported in prior years. Due to the significant changes in 2022, we applied the same methodology for our historical data. In 2023, we continued to evaluate our water reporting calculation methodologies and data collection.

Our continuing transition to the public cloud introduces challenges in accounting for water withdrawals and discharges related to our data centers. Currently, water metrics are not available.

WATER 2020 2021 2022 2023 2024
Water Withdrawals (gallons) 24,130,978 30,132,651 22,220,667 Not Calculated Not Calculated
Wastewater Discharges (gallons) 17,680,715 16,714,784 9,230,340 Not Calculated Not Calculated


Mixed solid waste metrics are not currently available. We will continue to assess reporting mixed solid waste metrics in the future.

Recycled waste increased in 2022 due to beginning a program to compost food waste at one of our larger sites. We expected this would also result in a similar decrease in waste to landfill at this site but could not reflect this in 2022 as we did not receive actual data for all waste to landfill and instead estimated the data.

WASTE 2020 2021 2022 2023 2024
Mixed Solid Waste (lbs) 101,510 102,649 175,027 Not Calculated Not Calculated
Recycling 4,964 5,020 78,009 Not Calculated Not Calculated
Landfill 96,546 97,629 97,018 Not Calculated Not Calculated

These published environmental data may vary from previously reported values, due to adjustments for acquisitions, updated guidance and emissions factors, improved data collection, and/or data remediation. As Tyler is continually working to strengthen our data collection and quality, we will maintain transparency about our efforts and prepare for future third-party verification toward more accurate reporting.

Please note our currently published environmental data has not undergone third-party verification.

Tyler Technologies is invested in the management and reporting of e-waste, which is material to our industry and impacts the environment and our operations. The scope of the 2023 e-waste metrics were expanded to account for an acquisition that was completed in 2021, leading to significant changes to e-waste numbers compared to previous years.

E-Waste 

E-Waste 2020 2021 2022 2023 2024
Total E-Waste (lbs) 15,707 20,352 19,988 77,869 22,271
E-Waste Recycling 15,707 20,352 19,988 48,822 19,042
E-Waste Remarketed Not Calculated Not Calculated Not Calculated 29,047 3,229
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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities