Tyler Excellence Awards for the Public Sector
October 23, 2024 by Dani McArthur
How Does Tyler Technologies Recognize Excellence?
Since 2010, Tyler Technologies has recognized more than 300 public sector organizations for their excellence in developing, deploying, and maintaining modern, digital solutions in innovative ways.
By honoring Tyler clients that exemplify excellence, we hope to inspire others to elevate their own efforts. Jurisdictions across the nation have been recognized over the last 15 years for their successes and the impact their work has on their communities.
Meagan Kershner, Chief Financial Officer, Crete Public Schools, Nebraska
What Does Excellence Look Like?
Examples of excellence include jurisdictions that are using technology solutions in the following ways:
- Streamlined statewide case-handling processes across 104 counties and 30 judicial districts.
- Reduced manual data entry by integrating HR, payroll, timekeeping, and substitute management systems.
- Enhanced data accuracy and improved overall operational efficiency in their business office.
- Simplified department budget tracking and leveraged robust reporting capabilities for informed decision-making.
- Real-time tracking capabilities led to more strategic responses.
Inspiring Success Stories
At Tyler, we celebrate the remarkable achievements of our clients through real-world examples that highlight the transformative power of technology in public sector organizations. We showcase these stories at our annual user conference, Connect, and throughout the year with online success stories and podcast episodes. By sharing these successes, we aim to inspire other jurisdictions to innovate and improve their own operations. Whether it’s streamlining processes, enhancing data accuracy, or enabling strategic decision-making, our clients’ stories showcase how technology can empower organizations to better serve their communities.
Below are three examples that illustrate how public sector organizations are leveraging technology to drive meaningful outcomes.
Lorain County Leads With Tech Integration
In Lorain County, Ohio, technology integration has revolutionized the fire department’s operations. By enabling the automatic transfer of key data from dispatch systems to reporting tools, the county saw substantial reductions in manual data entry. Fire Chief Jeremy Betsa of Avon Lake Fire Department remarked, “One simple switch — having addresses, times, numbers, and call information from the dispatchers automatically flow into the reporting system — saved hours of data input every day just for my agency, so it’s exponential throughout the county.”
Crete Public Schools Connects Finance and Workforce Management Data
Crete Public Schools in Nebraska also leveraged integrated solutions to improve its workforce and finance management systems. By adopting modern solutions, the school district simplified its administrative processes and enhanced data accuracy. Chief Financial Officer Meagan Kershner noted, “The strong integrations between Tyler solutions played into our decision to add Time & Attendance and Absence & Substitute. The platforms and the way they looked and operated were user-friendly and easy for our staff to understand.”
Laredo Police Department Creates Safer Streets and Swift Response With Cloud Tech
In Laredo, Texas, the police department experienced a significant boost in operational efficiency by implementing cloud technology to optimize its records system. This advancement allowed the department to dramatically reduce the time required for a thorough analysis. Officer Stephen Garza explained, “After consulting with our analyst, we learned that our overall workflow through records went from five days to only two days to conduct a thorough analysis. That’s three whole workdays of time that is saved for each investigation. With more time, the agency can focus on more research and try to visualize incoming issues ahead of us, allowing us to practice proactive policing.”