By tracking every variable in the case management lifecycle, EEO Case Management ensures each step in the EEO process is properly executed while providing huge gains in productivity.

• Role-based dashboards enable agency staff to manage their workloads.
• Built-in business rules ensure compliance with EEOC MD-110, EEOC reporting requirements, and 29 CFR 1614.
• A secure portal lets complainants enter basic information and track their case status.
• Robust search capabilities provide quick access to and allows for sharing of data.
• Internal and external alerts are tied to different events in the EEO complaint process to support compliance, data integrity, and quality reporting.

EEO Case Management has capabilities well-beyond the already complex work of processing EEO claims and generating the annual Form 462 report.

• The Quality Review Management (QRM) module exposes which sections of your EEO Form 462 report will pass or fail before you submit.
• The No FEAR reporting module enables users to capture all required information quickly and produce the No FEAR report at a variety of levels and in a range of formats.
• The eFile module allows EEO complainants to electronically submit complaints, track the progress of their claims, and respond to your team’s inquiries.
• The escan module allows for the direct upload of documents to individual EEO case files.
• The Report Builder module enables users to design, generate, and format ad hoc reports.