Tyler’s Identity cloud authentication solution is a secure, single sign-on Identity and Access Management (IAM) system for public sector organizations — powered by the industry-leading Okta cloud Identity-as-a-Service (IDaaS). Through our solution, residents are no longer burdened with managing multiple accounts with different log-in credentials, and they can use one username and password to access services from different state agencies.

Payments is an integrated, cloud-based solution that makes it easy for the public sector to accept payments both online and over the counter for bills, fees, tickets, and fines. It manages all aspects of merchant services, including onboarding, shopping cart, check-out, fee handling, and receipts.

Tyler’s Appointment Scheduling application allows agencies to make the most of resident meetings, whether in-person, virtual, or over the phone. With features designed to improve efficiency, government agencies can offer task-specific time slots, collect relevant documentation in advance, and send automated appointment reminders to ensure their processes are streamlined and excellent service is at the forefront of every interaction.

Engagement Builder is a digital government solution designed to take the guesswork out of modernizing the user experience. Government agencies can expediently develop new online forms using drag-and-drop modules to collect essential data staff can access and manage from an intuitive administrative dashboard, creating streamlined and improved user journeys without straining IT resources. Designed for flexibility, Engagement Builder can function as a stand-alone solution to put new services online or integrate with legacy applications using our secure API.