Tyler Excellence Award Winners | Tyler Technologies

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Honoring Tyler's 2024 Excellence Awards Winners

The Tyler Excellence Awards were established to acknowledge clients who demonstrate leadership, innovation, and excellence in developing, deploying, and maintaining Tyler solutions in new ways — because our clients are a big part of why our solutions are so successful.

Submissions were voted on based on the below categories

Click a category below to view the winners

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2024 Tyler Excellence Award Winners

Civic Interaction & Public Trust

This category recognizes agencies that have designed a better civic experience with government through technology solutions helping to foster trust and simplify interactions, including enhanced engagement with residents and the business community.

City of Raleigh, North Carolina

The City of Raleigh, North Carolina, took their permitting and licensing workflows to new heights with Enterprise Permitting & Licensing.

Muskegon County, Michigan

With a focus on community service and public outreach, the Muskegon County Clerk office moved their Enterprise Records Management solution to SaaS, and the Muskegon County Register of Deeds office added the Fraud Notify solution.

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Connected Community

This category recognizes agencies that have effectively integrated multiple Tyler solutions to enable a fully connected community within their agency, or across agency or jurisdiction boundaries, and with their residents.

Clermont County Auditor's Office, Ohio

To optimize operations by connecting departments, increasing transparency with its community, and enhancing insight into its data, Clermont County has leveraged multiple Tyler products.

Division of Wildlife Resources, Utah Department of Natural Resources

The Utah Department of Natural Resources partnered with Tyler to deploy a mobile camera system, enabling 24-hour monitoring of waterways to prevent the spread of the invasive Quagga mussel, facilitating information-sharing with 37 entities, enhancing inspection records and providing visual and data evidence for legal proceedings.

Manhattan Municipal Court, Kansas

The Manhattan Municipal Court transitioned from an antiquated system by utilizing tools within Tyler Technologies' Municipal Justice solution, alongside additional enhancements.

Township High School District 214, Illinois

Shortly after implementing School ERP Pro, Township High School District 214 saw an opportunity to create a network of nearby payroll staff to ease the transition to the software, establish a buddy system, troubleshoot, and share experiences.

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Data & Transparency

This category recognizes organizations that have used Tyler solutions to creatively and transparently communicate valuable data to their communities and used those insights to make data-driven decisions.

Caldwell County Sheriff's Office, Texas

The Caldwell County Sheriff’s Office improved efficiency and safety by integrating Enterprise Justice and Corrections systems, streamlining workflow in the correctional environment.

Kansas Department of Revenue, Division of Property Valuation

The Kansas Property Valuation Division (PVD) was looking for more efficient ways to utilize the data collected and reported from the statewide computer-assisted mass appraisal system in the administration of the duties of all 105 county appraisers and PVD.

Laredo Police Department, Texas

With a desire to streamline its processes, the Laredo Police Department migrated to the cloud, implemented Enterprise Public Safety, and utilized Enterprise Law Enforcement Records.

Midland County, Texas

The Midland County Pretrial Services Department overcame significant challenges with its outdated case management system through a thoughtful implementation of Tyler Technologies' Enterprise Supervision software.

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Operational Efficiency

This category recognizes organizations that have increased operational efficiencies through technology projects using Tyler solutions, specifically those reducing barriers for performing autonomous, essential tasks and delivering better public service.

BC Assessment, British Columbia, Canada

Seeking a way to manage its annual valuations of more than two million property records in British Columbia, BC Assessment (BCA) relied on Enterprise Assessment & Tax to accomplish this feat.

Bibb County School District, Georgia

To modernize their operations and provide greater support for their bus drivers, Bibb County School District, Georgia, migrated to Student Transportation and added Tyler Drive onboard tablets to their fleet.

County of San Luis Obispo, California

The County of San Luis Obispo, California, needed a software configurable to their permitting and planning needs.

Department of Business Regulation, State of Rhode Island

Rhode Island DBR shifted to Tyler’s State Regulatory Platform suite, prioritizing web portal optimization through integration with Tyler Payments and cloud deployment on AWS for enhanced client focus.

Jersey Village Police Department, Texas

In an effort to mitigate operational hurdles and modernize its agency, the Jersey Village Police Department in Texas migrated to the cloud and utilized Tyler’s Enterprise Public Safety Solution.

Lorain County 911, Ohio

Lorain County 911 faced challenges dispatching for multiple agencies with disparate solutions, leading to inefficiencies and high costs.

Matanuska-Susitna Borough, Alaska

Matanuska-Susitna Borough faced the challenge of managing payroll, timekeeping, and scheduling processes through four separate systems, causing inefficiency and complexity.

North Carolina Administrative Office of the Courts

The North Carolina AOC, facing challenges with their outdated Case Management System (CMS) applications and diminished support for their mainframe infrastructure, sought a modern solution.

Ottawa Area ISD, Michigan

Seeking to save time and increase accuracy in its operations, the Ottawa Area Intermediate School District has leveraged the functionality of Enterprise ERP.

Roosevelt City Corporation, Utah

Roosevelt City Corporation upgraded to ERP Pro for streamlined processes, optimizing cloud features for efficiency and reducing administrative workload to better serve all stakeholders.

Superior Court of California, County of Los Angeles

By partnering with Tyler, the court implemented Enterprise Justice, undertaking a comprehensive overhaul of the criminal case management system, combining case data, financials, and document management, resulting in enhanced stability, reporting capabilities, and integration endpoints with justice partners.

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Performance & Innovation

Recognizing organizations that have spurred innovation through their Tyler solution(s) to redefine what performance and accountability look like — both within their departments and within their communities.

City of El Cajon, California

When elected officials challenged city of El Cajon staff to engage the community and make local government more transparent, the city turned to the My Civic app and an innovative outreach program.

Crete Public School District, Nebraska

Looking to streamline and automate personnel management, Crete Public School District connected their processes with Tyler's School ERP Pro, Time & Attendance, and Absence & Substitute applications.

DeKalb County Government, Georgia

Through careful planning and implementation, they leveraged the capabilities of Enterprise Justice and Enterprise Corrections, facilitating seamless interaction between the courts and the jail.

Division of Information Technology, NJ Department of Environmental Protection

The New Jersey Department of Environmental Protection (DEP) utilizes Tyler’s Augmented Field Operations mobile inspection application in their Transportation Oversight Unit to regulate waste transporters and collaborate with the Air Quality program to oversee cargo handling equipment at airports and ports.

Office of Judicial Administration Kansas

Kansas CSOs teamed up with the state’s Office of Judicial Administration to develop consistent statewide practices and process to assist with domestic and CINC case types, using the tools within Tyler Technologies' Enterprise Supervision to create the data and workflows to support these initiatives.

Rockwood Water PUD, Oregon

Looking to enhance citizen access to information and modern conveniences, Rockwood Water PUD implemented ERP Pro to manage their accounting and utility billing processes.

Summit County Consolidated CAD Consortium, Ohio

The Summit County CAD Consolidated Consortium faced challenges with varying systems hindering efficient emergency response.

Tarrant County Clerk, Texas

The Tarrant County Clerk faced mounting challenges as electronic court filings surged, aggravated by the pandemic, putting a strain on resources to ensure timely delivery of justice while meeting statutory guidelines with limited staff.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected
within a healthy digital infrastructure. Connecting data, processes, and people make communities
safer, smarter, and more responsive to the needs of residents.

More About Connected Communities